No option to purchase extra baggage
Apr 9, 2020, 7:42 am
#1
Original Poster
Join Date: Jun 2018
Posts: 46
No option to purchase extra baggage
As usual, I did a quick search to see if this was already a topic, but didn't see anything. Apologies if I missed it.
As of now I have a flight in July. Business Class starting on QR and ending with AC. I already know that I will to check an extra bag, and have been trying to purchase it before hand so I can save. Unfortunately, the option is not showing on the Qatar Airways website where it should be and I'm not seeing anywhere else on the site to purchase the extra. Any suggestions? Has the option been removed complete, or am I just not able to do it with my booking?
As of now I have a flight in July. Business Class starting on QR and ending with AC. I already know that I will to check an extra bag, and have been trying to purchase it before hand so I can save. Unfortunately, the option is not showing on the Qatar Airways website where it should be and I'm not seeing anywhere else on the site to purchase the extra. Any suggestions? Has the option been removed complete, or am I just not able to do it with my booking?
Apr 12, 2020, 6:24 am
#2
Company Representative, Qatar Airways
Join Date: Jan 2019
Programs: QR Privilege Club
Posts: 67
Hi, hope this link helps https://www.qatarairways.com/en/baggage/excess.html
Apr 12, 2020, 9:00 am
#3
Original Poster
Join Date: Jun 2018
Posts: 46
Hi, hope this link helps https://www.qatarairways.com/en/baggage/excess.html
Thanks, I've been all over the site trying to figure how to purchase it beforehand. I can't. QR support team got back to me today and told me that because my ticket was purchased through Air Canada, I cannot pre-purchase extra baggage through the QR website, and must do so at the counter.