Converting Qmiles to Accor points not working
Jul 4, 2019, 12:55 pm
#1
Original Poster
Join Date: Aug 2016
Posts: 18
Converting Qmiles to Accor points not working
I’ve tried to convert my Qmiles to Accor points but on the website it only says ”activity not allowed”. I’ve contacted Qatar customer service but no answer. Is anyone else facing this issue?
Jul 4, 2019, 1:16 pm
#2
Join Date: Jan 2016
Location: LON
Programs: BAEC
Posts: 3,918
Sorry I can't help with the OPs question, but I do question which organisation is behind the IT fail here. Neither Qatar or Accor are hardly known for their perfect IT systems. I guess the only thing that is vaguely impressive is that you got an error message from Qatar rather than some random error number (-728).
Jul 4, 2019, 1:54 pm
#3
Join Date: Aug 2017
Programs: FLYINGBLUE Gold QRPC Gold OMAN SINDBAD Gold
Posts: 408
Jul 4, 2019, 9:56 pm
#4
Join Date: Jul 2017
Location: CGK, BDO, MXP
Programs: QR Gold, WY Gold, TK Elite, EY Silver,
Posts: 464
Did you insert the whole 16 digit of your Accor number, including eventual final zero? usually if one digit missing will show the same message error. I did the process a week ago and at least 4 times since the last year without issues, sure there may be some temporary problems.
Jul 5, 2019, 4:53 am
#5
Original Poster
Join Date: Aug 2016
Posts: 18
Did you insert the whole 16 digit of your Accor number, including eventual final zero? usually if one digit missing will show the same message error. I did the process a week ago and at least 4 times since the last year without issues, sure there may be some temporary problems.
Apr 13, 2020, 5:02 am
#9
Join Date: May 2018
Posts: 4
OTP problem
Hi! Did anyone make some success recently converting Qmiles to Accor points? When I click to convert, OTP (One time Password) is required. But it sends the OTP to a totally unknown e-mail and phone instead of my registered contacts. I contacted PC, and they told me they fixed the issue (took a month), but it still the same. I contacted them again, they told me it has been checked again, and it works well. But it is not. Still sending the OTP to someone else. The best thing, OTP works when I use it to login.