Johnnieboy

My existing Qcredits haven't been wiped. My statement shows 60 new ones added yesterday but these are not available to use currently. Presumably they will become active at the start of the membership year that they apply to, which seems sensible.

I had already built up enough qpoints to requalify into January 2022 anyway, so the extension just confirms that.

fender5787

Yep, this exact same thing happened to me.

mk1dk

Interesting with the Qcredits.

I had 90 yesterday, and used 78 of them for upgrades on future travel, leaving me with 12. This morning, with my status extended, I now have 60....

intuition

Well, you did the smart thing to use them hours before they were voided by the tier extension. It seems those who had Q-credits left and not yet had Q-points enough for re-qualification was granted 60 new Q-credits while all old where removed.

mk1dk

It would seem so. But let's see what happens in the longer run... For now, I am glad of my decision.

kaffir76

Same here - I had 12 left from the last upgrade, and now I have 60
Not too bothered by it, I guess - since 60 vs 72 makes no difference in terms of an upgrade for ASIA-USA (which I rem. requires 55)

A380PM

Yesterday I had the same problem as most people in that I had 100 QCredits removed and then replaced with 60. I'm happy to see the other 40 have now been credited to my account, expiring in June this year

goingplacestogether

Thanks for bringing this to our attention.
Our teams continue to review and work quickly on the feedback received.

fender5787

So a bit of an update. I did see this morning that my 40 missing qcredits we’re back in my account, however I saw that they were still expiring in a few weeks. I asked the plat desk about this (was on the horn with them for a ticket date change) and they informed me that only qcredits derived from ones current status would last 2 years and all other qcredits would have the normal 1 year shelf life. So the 40 qcredits I got from hitting gold will expire in 2 weeks while the 60 that I got from hitting plat will last until aug 2022 (qualified for plat aug 2019). Still a bit confusing. Also, another kind of crappy thing is that those of us who would potentially be flying and have enough qcredits to requalify for their status with that potential flight and not need the extension, are seemingly not going to be getting the qcredits they would’ve earned for requalifying . (Ex. I’m as of now scheduled to fly in August, the same month I would’ve needed to earn 50 qpoints to requalify for plat. That requalification would’ve got me 60 more qcredits. Now, I won’t earn those 60 unless I earn 540 qpoints by August 2021). With the way the world is, I have no idea if I’ll be flying again in August, but if I do, this extension kinda screwed me out of 60 qcredits

SAWorldVoyager

what happens if you have attained gold in March 2020, and had until September 2020 to earn the remaining 200 points for Platinum? Must you still fly before Sept to upgrade to Platinum?

jah718

Delete

a9504477

My missing qcredits are not back (i had 60 as not used any; they got removed and replaced by the new 60) - anyone else in the same situation?

goingplacestogether

At the moment, there is no change to our Qpoint criteria. However, we continue to monitor this ever evolving situation and any effect it may have on our members.

We look forward to welcoming you back on board in the near future.

jah718

My status was due to expire in July 2020 and I already had enough Q points this year to renew. Now, I get the notification that my status is extended to July 2021 which gives me absolutely zero additional benefit. QR shouldn't package it as this great gift when they are just giving me exactly what I had already earned and no more.

I also had 12 Qcredits remaining, why are they now gone from my account? Only QR could try to do something nice and mess it up this badly.

Also, now that the QR rep is back, can we please sort out the dashboard. The old one was so much better and much clearer.

Traveller999

I am in a similar position, I did renew my Platinum last November and now i have ongoing 1400 QPoints so I did renew immediately again. So this "free extension" of the status is of no benefit for me as well.
But to be fair, QR did make something for their PC members under time pressure and the whole bad environment at the moment. Yes, they did forget about cases like we are, but give them some time, they maybe will sort it out - @GoingPlacestogehter, I hope I am right ;-)
Letīs see ...