wrong booking
#1
Original Poster
Join Date: May 2018
Posts: 1
wrong booking
Went to confirm my flight today and saw that Qatar has my flights reversed. Where i'm going is booked as where I'm leaving from and vis-versa on the return flight. Will I have to lose my money by canceling my flights and rebooking?
#2


Join Date: Aug 2008
Location: South Park, Metropolis
Programs: AA LT PLT 3MM, Marriott Ambassador, Hilton GLD, IHG PLT, Club Carlson VIP
Posts: 4,666
If your booking is with QR, why did you cross posted in the SK forum and not QR? Regarding your situation, only QR customer service can assist, and it all depends on the fare rules of your booking. Did you received any email/booking confirmation when you originally did the booking? The flights details would have been listed there, are they the same? You can also check if the credit card you used provides some sort of protection.
#5
FlyerTalk Evangelist




Join Date: May 1998
Location: Massachusetts, USA; AA 2.996MM & Plat Pro, DL 1MM, GM & Flying Colonel
Posts: 25,038
#8
FlyerTalk Evangelist




Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QRPC PLT/OW EMD; Bonvoy LT Titanium
Posts: 14,587
Without more info, I have a difficult time believing that the OP entered everything correctly and a computer glitch switched the flights. That would also mean that the flight numbers have changed, that the new itinerary works and lines up correctly, etc. I have my doubts.




