OW Emerald benefits when flying QR Y
Jul 24, 2017, 3:34 am
#18
Join Date: Sep 2016
Posts: 776
makrom it seems to be widespread throughout the industry that there is a hierarchy for check-in:
1) First class, and top level FFP elites where there is no separate FFP check-in, use first class.
2) Business class, and second level FFP elites where there is no separate FFP check-in use Business class
3) FFP check-in for, at this stage economy passengers, and
4) Economy class is used by everyone else. This may be subdivided into categories/queues such as Premium economy etc.
Please remember tht cabin class overrides OW status.
Since Al Mourjan is reserved for QR and OW Business Class passengers I fail to see why Al Mourjan is not good for Business class passengers.
1) First class, and top level FFP elites where there is no separate FFP check-in, use first class.
2) Business class, and second level FFP elites where there is no separate FFP check-in use Business class
3) FFP check-in for, at this stage economy passengers, and
4) Economy class is used by everyone else. This may be subdivided into categories/queues such as Premium economy etc.
Please remember tht cabin class overrides OW status.
Since Al Mourjan is reserved for QR and OW Business Class passengers I fail to see why Al Mourjan is not good for Business class passengers.
I would always pick AM over the OW F lounge, regardless of status.
Jul 24, 2017, 6:01 am
#19
Join Date: Jul 2002
Location: London
Programs: BA Gold, LH Sen, MUCCI, Junior Jet Club.
Posts: 8,106
We flew LHR-DOH-CMB and back in Y in December / January. I am OWE, my girlfriend is OWS.
We used the F checkin at LHR and then the Skyteam lounge. At checkin we mentioned that my gf was expecting our first child and whether we could change to the exit row or bulkhead, but unfortunately they had all been taken by this point. To be fair if I remember correctly we arrived at checkin about 1h20 before departure due to Christmas delays on the Piccadilly line.
Priority boarding was enforced very well and we were some of the first to board the Economy cabin.
I can't recall any OWE benefit during the flight.
On arrival at a (very foggy) Doha we went to First Class lounge which we found perfectly pleasant for a snooze for a couple of hours - our onward flight to CMB was delayed due to the early morning fog.
When we arrived at the gate for CMB we got the magic beep and our boarding passes were swapped for new ones with 1AB written on them. The following flight was extremely pleasant.
On the return, despite being OWE and OWS we couldn't use the SriLankan lounge at CMB, and had to make do with the generic airport one. We had asked again about bulkheads but there was nothing available.
At the gate, again the magic beep and our BPs came back with 1EF written on them. At 0430 in the morning, this was extremely welcome!
Back in Doha the security hall was completely empty so we didn't even bother to find any kind of premium lane, and we headed back to the same lounge.
Again we were down the back for the DOH-LHR leg, but we got a welcome from the cabin senior and she offered to take our meal choices first.
All in all it was an excellent experience. I am not sure whether it was the pregnancy or the status that generated the two upgrades and the welcome, but either way it certainly made us feel valued and the whole trip was very pleasant. I would have no hesitation flying QR in Y again (but obviously would prefer Business!)
We used the F checkin at LHR and then the Skyteam lounge. At checkin we mentioned that my gf was expecting our first child and whether we could change to the exit row or bulkhead, but unfortunately they had all been taken by this point. To be fair if I remember correctly we arrived at checkin about 1h20 before departure due to Christmas delays on the Piccadilly line.
Priority boarding was enforced very well and we were some of the first to board the Economy cabin.
I can't recall any OWE benefit during the flight.
On arrival at a (very foggy) Doha we went to First Class lounge which we found perfectly pleasant for a snooze for a couple of hours - our onward flight to CMB was delayed due to the early morning fog.
When we arrived at the gate for CMB we got the magic beep and our boarding passes were swapped for new ones with 1AB written on them. The following flight was extremely pleasant.
On the return, despite being OWE and OWS we couldn't use the SriLankan lounge at CMB, and had to make do with the generic airport one. We had asked again about bulkheads but there was nothing available.
At the gate, again the magic beep and our BPs came back with 1EF written on them. At 0430 in the morning, this was extremely welcome!
Back in Doha the security hall was completely empty so we didn't even bother to find any kind of premium lane, and we headed back to the same lounge.
Again we were down the back for the DOH-LHR leg, but we got a welcome from the cabin senior and she offered to take our meal choices first.
All in all it was an excellent experience. I am not sure whether it was the pregnancy or the status that generated the two upgrades and the welcome, but either way it certainly made us feel valued and the whole trip was very pleasant. I would have no hesitation flying QR in Y again (but obviously would prefer Business!)
Jul 24, 2017, 7:24 am
#20
Join Date: Apr 2012
Posts: 3,944
makrom your choice of check-in desk has absolutely no effect upon which lounge you have access to in DOH. Please stop confusing the issue with these incorrect statements.
It is correct that the OWE perk of using First class check-in is not available in DOH, nor many other airports around the world no matter what airline. But you have the perk of dedicated PC/OW check-in.
It is correct that the OWE perk of using First class check-in is not available in DOH, nor many other airports around the world no matter what airline. But you have the perk of dedicated PC/OW check-in.
Jul 24, 2017, 8:09 am
#21
Join Date: Jul 2000
Location: AUH
Posts: 8,269
Not that it was clear from the post itself, but I assume he was talking about BA at LHR T5 where access to the First Wing is indeed a significant benefit.
Jul 24, 2017, 9:20 am
#22
Join Date: Sep 2016
Posts: 776
makrom your choice of check-in desk has absolutely no effect upon which lounge you have access to in DOH. Please stop confusing the issue with these incorrect statements.
It is correct that the OWE perk of using First class check-in is not available in DOH, nor many other airports around the world no matter what airline. But you have the perk of dedicated PC/OW check-in.
It is correct that the OWE perk of using First class check-in is not available in DOH, nor many other airports around the world no matter what airline. But you have the perk of dedicated PC/OW check-in.
Last edited by makrom; Jul 24, 2017 at 9:32 am
Jul 24, 2017, 12:09 pm
#23
Join Date: Apr 2012
Posts: 3,944
makrom in an organisation such as Oneworld, or even QR for that matter, it is impossible to have millimeter equality with privileges across cabin classes. As your cabin class increases the privileges become less important and at times an illusion.
QR have provided a special, exclusive, check-in area for OWE and OWS passengers, hopefully manned with specialists in the needs of those passengers. Where would you get the better service? This area can be used even if you are travelling in J. Your choice!
With regard to lounges you are not being cheated. You can still use your OWE privilege and go to the First class lounge. Or you can choose to use Al Mourjan when travelling in J. Again YOUR CHOICE!
QR have provided a special, exclusive, check-in area for OWE and OWS passengers, hopefully manned with specialists in the needs of those passengers. Where would you get the better service? This area can be used even if you are travelling in J. Your choice!
With regard to lounges you are not being cheated. You can still use your OWE privilege and go to the First class lounge. Or you can choose to use Al Mourjan when travelling in J. Again YOUR CHOICE!
Jul 24, 2017, 11:14 pm
#24
FlyerTalk Evangelist
Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QR GLD; Bonvoy LT TIT
Posts: 12,816
makrom it seems to be widespread throughout the industry that there is a hierarchy for check-in:
1) First class, and top level FFP elites where there is no separate FFP check-in, use first class.
2) Business class, and second level FFP elites where there is no separate FFP check-in use Business class
3) FFP check-in for, at this stage economy passengers, and
4) Economy class is used by everyone else. This may be subdivided into categories/queues such as Premium economy etc.
Please remember tht cabin class overrides OW status.
1) First class, and top level FFP elites where there is no separate FFP check-in, use first class.
2) Business class, and second level FFP elites where there is no separate FFP check-in use Business class
3) FFP check-in for, at this stage economy passengers, and
4) Economy class is used by everyone else. This may be subdivided into categories/queues such as Premium economy etc.
Please remember tht cabin class overrides OW status.
Jul 25, 2017, 3:57 am
#25
Join Date: Apr 2012
Posts: 3,944
If cabin class always overrode status, then OWE Y pax would not be able to use the F checkin counter, no?
The rules are simple! It is the exceptions that require work. you are ignoring the exceptions.
Jul 25, 2017, 5:41 am
#26
FlyerTalk Evangelist
Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QR GLD; Bonvoy LT TIT
Posts: 12,816
In OW, don't you always get the higher of cabin class or elite status for checkin and lounge access? Are there exceptions to that? I must be missing something here, or perhaps I misunderstood. Sorry if I did; I just don't see it.
Jul 26, 2017, 5:03 am
#27
Join Date: Mar 2017
Location: Singapore & Globe trotting
Programs: QR Gold, ITA Club Executive, Hilton Gold, GHA Titanium, Taj Gold, Accor Gold, Marriott Gold Elite
Posts: 429
If you're in London next time try using the Malaysia Airlines lounge instead. As OWE you'll get access to their first class lounge (with a guest) which is pretty nice. I've had two champagne breakfasts there on the 2 occasions I have flown QR out of London in Y
They have a buffet and A la cart options.QR is pretty bad with overbooking, especially during peak periods on popular routes. So they must have overbooked Y like crazy and that's where your status came in handy as after QR's own Platinum & Gold members, OWE and OWS members get priority for operational upgrades. You could say it's one of the unwritten perks of having status on an airline like QR. SQ for example is excellent at managing their bookings and you will almost never get upgraded, even as a PPS member.