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N class E ticket and earning FF points

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N class E ticket and earning FF points

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Old Dec 22, 2003 | 1:31 pm
  #1  
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N class E ticket and earning FF points

I travelled domestically last week and used an N class E ticket.The flight was noted in my QFF account but no points allocated .
Should I have received points for this flight or are N class fares not allocated points?
Ozflier
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Old Dec 22, 2003 | 2:23 pm
  #2  
og
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N class (and indeed all revenue classes) give minimum 1000 points and 10 SCs. Needs to be followed up!
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Old Dec 22, 2003 | 3:32 pm
  #3  
1M
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Either scan and email or photocopy and fax, your BP to QFF. They'll do a manual adjustment onto your account.
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Old Dec 22, 2003 | 7:48 pm
  #4  
 
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If nothings changed - the service centre is usually 6-8 weeks behind with the mail/fax... so dont expect the miles anytime soon.
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Old Dec 22, 2003 | 8:57 pm
  #5  
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I've found they're usually able to fix points discrepancies from QF flights over the phone.

Otherwise you can mail or fax - last time I mailed (about a month ago) it took about a week for my four lots of Holiday Inn points to appear.
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Old Dec 22, 2003 | 9:11 pm
  #6  
og
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Points / SC follow-ups by email have been next day for me - no worries there. Other issues are generally ignored (or take at least 4 weeks to attend to (4 weeks and counting). Don't hold your breath!
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Old Dec 22, 2003 | 10:50 pm
  #7  
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Ta for that .I'll contact QFF.
Ozflier
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