ExpertFlyer issues with QF
Feb 2, 2007 | 8:35 pm
#1
Original Poster
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Melbourne
Programs: ►QFWP/LTG►VA WP►HyattDisc.►HiltonGold►ALL Plat.
Posts: 22,337
ExpertFlyer issues with QF
Originally Posted by ExpertFlyer.com - Service Change Notice
Dear ExpertFlyer Subscriber:
Due to circumstances beyond our control, we must make some immediate changes for a short period of time to our available information and how it is displayed. This will result in the following changes to our service until further notice:
* Inability to view QF Z and U inventory
* Inability to view seat maps for BI, DI, JM, KE, KM, LY, UP, and VH
* Inability to view the booking class a fare code books into on US domestic fares (Premium service only)
* Flight Details will not show miles of the route or meal codes
* Comments will not show in Flight Status and the loss of estimated times, gate and baggage claim information for some airlines
* Fare Information will now show only one-way fares if only a Departure Date is entered. It will also show round-trip fares if a Return Date is also entered. (Premium service only)
We are working to restore access to this information as quickly as possible. We appreciate your patience while we work through this temporary situation.
Sincerely,
The ExpertFlyer.com Team
Due to circumstances beyond our control, we must make some immediate changes for a short period of time to our available information and how it is displayed. This will result in the following changes to our service until further notice:
* Inability to view QF Z and U inventory
* Inability to view seat maps for BI, DI, JM, KE, KM, LY, UP, and VH
* Inability to view the booking class a fare code books into on US domestic fares (Premium service only)
* Flight Details will not show miles of the route or meal codes
* Comments will not show in Flight Status and the loss of estimated times, gate and baggage claim information for some airlines
* Fare Information will now show only one-way fares if only a Departure Date is entered. It will also show round-trip fares if a Return Date is also entered. (Premium service only)
We are working to restore access to this information as quickly as possible. We appreciate your patience while we work through this temporary situation.
Sincerely,
The ExpertFlyer.com Team
Queries are also not showing I, T, and sometimes E & X.
Feb 2, 2007 | 8:51 pm
#2
Original Poster
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Melbourne
Programs: ►QFWP/LTG►VA WP►HyattDisc.►HiltonGold►ALL Plat.
Posts: 22,337
Also seatmaps for QF flights are not differentiating between seats that have actually been allocated and merely blocked for elite PAX. 
Thnink of a www.checkmytrip.com seat map to get my drift.
Thnink of a www.checkmytrip.com seat map to get my drift.
Feb 3, 2007 | 8:34 pm
#3
Join Date: Jan 2006
Location: Sydney, Australia
Programs: QF WP, QF LTS, AA Plat
Posts: 103
Feb 3, 2007 | 9:43 pm
#4
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 46,142
According to Expert Flyer Voice posted on AFF, this should be resolved in a few days/cpl of weeks
Originally Posted by EFV on AFF
I would like to assure everyone that we are working to achieve access to QF information "the way it was" prior to this latest interruption. It will take a few days, perhaps a couple of weeks, but it is in the works and it is our plan and desire to restore it the way you previously experienced.
We thank you for your patience and understanding.
EFV
We thank you for your patience and understanding.
EFV
Feb 3, 2007 | 10:13 pm
#5
FlyerTalk Evangelist
Join Date: Jan 2004
Location: Worldwide
Posts: 12,952
If you would like to post your flight details, one of the KVS Availability Tool users (or myself) would gladly help you with Z/U availability 
http://www.flyertalk.com/forum/showt...58#post3987758
http://www.flyertalk.com/forum/showt...58#post3987758
Feb 4, 2007 | 1:23 pm
#6
Join Date: Jan 2006
Location: Sydney, Australia
Programs: QF WP, QF LTS, AA Plat
Posts: 103
If you would like to post your flight details, one of the KVS Availability Tool users (or myself) would gladly help you with Z/U availability
http://www.flyertalk.com/forum/showt...58#post3987758
http://www.flyertalk.com/forum/showt...58#post3987758
Mar 18, 2007 | 1:03 am
#8
Join Date: Sep 2006
Location: LON
Programs: QF Plat & LTG, VA Plat
Posts: 1,438
cheers,
jk.
Mar 18, 2007 | 5:01 am
#9
Join Date: Aug 2001
Programs: AA Plat & LTG; QF LTG
Posts: 9,837
On 4th Feb, ExpertFlyer Voice posted this information to a similar thread on AFF:
That was 6 weeks ago and I have seen anything from EF since then.
Originally Posted by EFV
I would like to assure everyone that we are working to achieve access to QF information "the way it was" prior to this latest interruption. It will take a few days, perhaps a couple of weeks, but it is in the works and it is our plan and desire to restore it the way you previously experienced.
We thank you for your patience and understanding.
We thank you for your patience and understanding.
Mar 18, 2007 | 7:48 am
#10
Company Representative - ExpertFlyer
Join Date: Jan 2005
Posts: 2,928
Mar 18, 2007 | 8:15 am
#11
Join Date: Sep 2006
Location: LON
Programs: QF Plat & LTG, VA Plat
Posts: 1,438
Mar 19, 2007 | 10:05 am
#12
Join Date: Sep 2006
Location: LON
Programs: QF Plat & LTG, VA Plat
Posts: 1,438
is it normal for domestic QF flights to not display a seatmap? i cant get it to work at all. i seem to remember hearing that QF don't pre-allocate domestic seats (in checkmytrip i just get "non-smoking" instead of a seat number), i guess its related to this?
Mar 19, 2007 | 1:34 pm
#13
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 46,142
Some time >24 hours before departure, for those with status or Qantas Club membership, QF does an auto allocation of seats in order of status based on preferences listed; if you are a platinum member with a forward aisle preference, you are v likely to be in the 1st few rows
For international flights, QF does offer pre-selection of seating
For domestic flights with flight numbers QF1-QF399 ( i.e. domestic legs of international services ) then it is possible to pre-select seats if you have OW status
Dave