Originally Posted by ExpertFlyer.com - Service Change Notice

Dear ExpertFlyer Subscriber:

Due to circumstances beyond our control, we must make some immediate changes for a short period of time to our available information and how it is displayed. This will result in the following changes to our service until further notice:


* Inability to view QF Z and U inventory
* Inability to view seat maps for BI, DI, JM, KE, KM, LY, UP, and VH
* Inability to view the booking class a fare code books into on US domestic fares (Premium service only)
* Flight Details will not show miles of the route or meal codes
* Comments will not show in Flight Status and the loss of estimated times, gate and baggage claim information for some airlines

* Fare Information will now show only one-way fares if only a Departure Date is entered. It will also show round-trip fares if a Return Date is also entered. (Premium service only)


We are working to restore access to this information as quickly as possible. We appreciate your patience while we work through this temporary situation.


Sincerely,
The ExpertFlyer.com Team

Originally Posted by serfty (Post 7148810)

(My Highlighting)

Queries are also not showing I, T, and sometimes E & X.

Originally Posted by EFV on AFF

I would like to assure everyone that we are working to achieve access to QF information "the way it was" prior to this latest interruption. It will take a few days, perhaps a couple of weeks, but it is in the works and it is our plan and desire to restore it the way you previously experienced.

We thank you for your patience and understanding.

EFV

Originally Posted by VT01 (Post 7154113)

Although I guess I can still use QFF award bookings to check..

Originally Posted by KVS (Post 7154514)

If you would like to post your flight details, one of the KVS Availability Tool users (or myself) would gladly help you with Z/U availability ;)

http://www.flyertalk.com/forum/showt...58#post3987758

Originally Posted by ExpertFlyer Voice (Post 7169101)

We have fixed a bug with the seat maps that previously was only showing the upper deck in J on 744s. Now it shows upper and main.

Thanks for your patience while we work through these issues.

EFV

Originally Posted by EFV

I would like to assure everyone that we are working to achieve access to QF information "the way it was" prior to this latest interruption. It will take a few days, perhaps a couple of weeks, but it is in the works and it is our plan and desire to restore it the way you previously experienced.

We thank you for your patience and understanding.

Originally Posted by NM (Post 7423648)

On 4th Feb, ExpertFlyer Voice posted this information to a similar thread on AFF:

That was 6 weeks ago and I have seen anything from EF since then.

Originally Posted by ExpertFlyer Voice (Post 7423985)

We are still actively arranging to access this information. Our apologies for it taking longer than we all would have hoped.

Originally Posted by justin_krusty (Post 7429600)

is it normal for domestic QF flights to not display a seatmap? i cant get it to work at all. i seem to remember hearing that QF don't pre-allocate domestic seats (in checkmytrip i just get "non-smoking" instead of a seat number), i guess its related to this?