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Old Jun 4, 2006 | 5:54 am
  #1  
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Join Date: May 2005
Location: AKL SYD LAX
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Missing SCs

An interesting short-change of SCs appears to have happened electronically at the end of my 12-month period. As you can see from my QFF log below, a flight flown on 1 June has been accounted for a day earlier and therefore fell into my previous year (as my year ends on 31 May). As a result I had a zero balance on 1 June.

I think the 20SCs should be included in my new 12-month period and I ought to let the good folk at QFF know. Yes?

The only reason that I can think why this has happened is perhaps the server is in the USA (or at least on the wrong side of the dateline) and therefore my 1 June flight has appeared on 31 May. (I hope that makes sense!!)

Date..........Description.................................................Base ...Cabin ..Status...Total....Status
.................................................. .............................points..bonus...bonus...points...credits
31 MAY 06 .QF 040 ECONOMY 01JUN06 AUCKLAND/SYDNEY..1,341......-..... 1,341....2,682......20
31 MAY 06 .EXPIRED STATUS CREDITS 31MAY06 ...................- .......- ........- ........0 .......-805
28 MAY 06 .QANTAS ANZ VISA CARD 27MAY06 .....................- .......- ........- ......1,360 .......-
kangela is offline  
Old Jun 4, 2006 | 6:10 am
  #2  
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Join Date: Feb 2004
Location: Perth, WA, Australia
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Can't say I have ever seen it that way around before. I would give the good people at Qantas a call, as I would have thought that it does belong in your new year.
perthite is offline  
Old Jun 4, 2006 | 10:23 am
  #3  
NM
 
Join Date: Aug 2001
Programs: AA Plat & LTG; QF LTG
Posts: 9,837
In my experience, if the posting is a genuine error then Qantas will quickly fix with a manual adjustment. Just call them and explain the error.
NM is offline  


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