Lost Baggage Compensation ?
Feb 10, 2006, 11:02 pm
#1
Original Poster
Join Date: Mar 2004
Location: YVR
Programs: QF LTG AC *G
Posts: 369
Lost Baggage Compensation ?
Hi All, Did NUE (LH) - FRA (LH) - LHR (BA) - SIN (QF) - PER yesterday and my bag didn't turn up 
, it was accepted and checked in the whole way on the first leg.
At PER, QF gave me a reference number, toiletry kit and told me I could spend $100 on essentials and that they would call me tomorrow, hopefully with good news.
Has anyone had this happen ? Do you get more than $100 if it takes longer than a certain amount of time ?
Any advice appreciated. ^
, it was accepted and checked in the whole way on the first leg.At PER, QF gave me a reference number, toiletry kit and told me I could spend $100 on essentials and that they would call me tomorrow, hopefully with good news.
Has anyone had this happen ? Do you get more than $100 if it takes longer than a certain amount of time ?
Any advice appreciated. ^
Feb 10, 2006, 11:16 pm
#2
Join Date: Jul 2000
Location: Sydney
Posts: 5,771
I would IMAGINE that you have travel insurance.
look it up! i think you get to spend like $350 if it is not there within 24 hrs and then a lot more if it never shows.
The carrier is only responsible for the amount checked usually 20kg or 30 if J and 40 if F at so much per kg.
the rest you must claim with the insurer.
look it up! i think you get to spend like $350 if it is not there within 24 hrs and then a lot more if it never shows.
The carrier is only responsible for the amount checked usually 20kg or 30 if J and 40 if F at so much per kg.
the rest you must claim with the insurer.
Feb 10, 2006, 11:27 pm
#3
Join Date: Dec 2004
Location: London
Posts: 6,266
You can also use that Reference number and plug it into this website:
http://www.worldtracer.aero/filedsp/qf.htm
It will sometimes give you some good information as to the status of your bags.
http://www.worldtracer.aero/filedsp/qf.htm
It will sometimes give you some good information as to the status of your bags.
Feb 11, 2006, 1:20 am
#4
Original Poster
Join Date: Mar 2004
Location: YVR
Programs: QF LTG AC *G
Posts: 369
Originally Posted by Aus_Mal
You can also use that Reference number and plug it into this website:
http://www.worldtracer.aero/filedsp/qf.htm
It will sometimes give you some good information as to the status of your bags.
http://www.worldtracer.aero/filedsp/qf.htm
It will sometimes give you some good information as to the status of your bags.
Feb 11, 2006, 1:23 am
#5
Original Poster
Join Date: Mar 2004
Location: YVR
Programs: QF LTG AC *G
Posts: 369
Originally Posted by tinkybelle
I would IMAGINE that you have travel insurance.
look it up! i think you get to spend like $350 if it is not there within 24 hrs and then a lot more if it never shows.
The carrier is only responsible for the amount checked usually 20kg or 30 if J and 40 if F at so much per kg. the rest you must claim with the insurer.
look it up! i think you get to spend like $350 if it is not there within 24 hrs and then a lot more if it never shows.
The carrier is only responsible for the amount checked usually 20kg or 30 if J and 40 if F at so much per kg.
the rest you must claim with the insurer.
Feb 11, 2006, 1:38 am
#6
Join Date: Mar 2003
Location: SYD
Programs: DJ, QF, SPG, Hilton
Posts: 2,984
Ultimately, it's QF that will be responsible for the bag, since they're the last carrier. But get your travel insurance claim form ready.
However, to be a but more proactive about it, I'd ring each of the airline/airport to see whether they've your bag, e.g, ring BA and QF at SIN (if BA have an office there), ring LH and BA at LHR, etc. Wouldn't surprise me if it's lost around FRA and LHR...
However, to be a but more proactive about it, I'd ring each of the airline/airport to see whether they've your bag, e.g, ring BA and QF at SIN (if BA have an office there), ring LH and BA at LHR, etc. Wouldn't surprise me if it's lost around FRA and LHR...
Feb 12, 2006, 6:36 am
#7
Original Poster
Join Date: Mar 2004
Location: YVR
Programs: QF LTG AC *G
Posts: 369
All's well that ends well 
The bag finally turned up on Saturday afternoon about 2 hours after I got back from spending my $100 on new clothing
Turns out it didn't make the transfer from BA17 in SIN to QF78 and ended up in Melbourne instead. The stopover was a tad under 2 hours.
Anyway, good to get my bag back ! Its travelled a few more miles than me
The bag finally turned up on Saturday afternoon about 2 hours after I got back from spending my $100 on new clothing Turns out it didn't make the transfer from BA17 in SIN to QF78 and ended up in Melbourne instead. The stopover was a tad under 2 hours.
Anyway, good to get my bag back ! Its travelled a few more miles than me