QF127 Cancelled due to Engine Problem [2023-08-27]

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Aug 31, 2023, 6:48 pm

#16

SNA_Flyer

Join Date: Jul 1999

Programs: QF WP, AA EXP

Posts: 3,520

Quote:

Originally Posted by Koru Flyer

In my experience they tend to repay quickly but limit hotel costs at $200? Which at this time is very difficult to find decent accommodation, esp. as they a
so seem to limit Uber/taxis to around $40. I have no idea what impact status or class of travel has, as I was able to have the difference reimbursed.

It took them over a year to reimburse for hotel accommodation I paid for myself due to a canceled MEL-LAX flight in April 2022, didn't get paid until May 2023. Complete incompetence.

I had another flight delay in April 2023 (SYD-LAX) that caused an overnight, and made them deal with the hotel booking (Pullman SYD) since I still had not been reimbursed from the one a year ago. Wasn't gonna make that mistake again.

Aug 31, 2023, 8:47 pm

#17

starvelk

Original Poster

Join Date: Jan 2023

Location: HKG

Programs: CX Gold, HX FWC

Posts: 42

Quote:

Originally Posted by BD1959

Did you happen to hear whether people travelling beyond HKG were re-accommodated on other flights departing the 27th or were they, too, on the rescheduled 127?

Regards,

BD

Most of the passengers on the flight were HKers. When we were notified of the cancellation, some tried to book themselves on CX138 (the only remaining Cathay flight) to get out of SYD on the same day, but the flight was full and they just decided to wait.
I think a few passengers weren't on the rescheduled 127D (since on the next day, the check-in agent offered my friends a seat swap, which wasn't done previously) but apart from that, passengers with transits in HKG were not offered an earlier flight. I saw an entire team of CX staff waiting at the arrival gate & sorting out transit arrangements once I got off at HKG.

BD1959 likes this.

Aug 31, 2023, 8:51 pm

#18

starvelk

Original Poster

Join Date: Jan 2023

Location: HKG

Programs: CX Gold, HX FWC

Posts: 42

Quote:

Originally Posted by Koru Flyer

If you are not in Australia, you may have missed that QF is allegedly not being totally transparent with cancelled flights. QF have had a curiously but deserved difficult week...

https://www.smh.com.au/business/comp...31-p5e100.html

Yeah, I noticed how Qantas cancelled a few flights departing out of SYD on those 2 days as well...their reliability is really horrible right now