Qantas cancels CNS-AYQ route many days ago and I am still not notified
May 22, 2022, 1:26 pm
#1
Original Poster
Join Date: May 2022
Posts: 155
Qantas cancels CNS-AYQ route many days ago and I am still not notified
I booked a CNS->AYQ (QF 1231) ticket for October 19th with AAdvantage miles about a month ago. Last week, I happened to search for that flight again and noticed that QF 1231 doesn't show up anymore. After searching for that flight for several days, I came to the conclusion that Qantas dropped that route entirely.
Qantas shows that my booking is still valid on their website.I haven't heard anything to the contrary either from Qantas or from American. Should I sit tight and wait for one of them to notify me or should I call American or Qantas? I heard about the horror stories of horrendous wait times on Qantas customer service calls....
Qantas shows that my booking is still valid on their website.I haven't heard anything to the contrary either from Qantas or from American. Should I sit tight and wait for one of them to notify me or should I call American or Qantas? I heard about the horror stories of horrendous wait times on Qantas customer service calls....
Last edited by vsadda; May 22, 2022 at 1:32 pm Reason: fix grammar
May 22, 2022, 2:56 pm
#2
FlyerTalk Evangelist
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,644
Last week, I happened to search for that flight again and noticed that QF 1231 doesn't show up anymore. After searching for that flight for several days, I came to the conclusion that Qantas dropped that route entirely.
Qantas shows that my booking is still valid on their website. I haven't heard anything to the contrary either from Qantas or from American.
Qantas shows that my booking is still valid on their website. I haven't heard anything to the contrary either from Qantas or from American.
Code:
Flight Availability Search
Departing CNS on 19/10/22 0:00 ± 3 Day(s) for AYQ
Point of Sale: UK
Frequency
Flight Stops Depart Arrive Aircraft Reliability Available Classes
0 Connections
QF 1231 0 CNS AYQ 73H Su,M,W,F J0 C0 D0 I0 Y0 B0 H0 K0 M0 L0 V0 S0 N0 Q0 O0 X0 E0
19/10/22 7:25 19/10/22 9:45 NA / NA
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May 22, 2022, 3:22 pm
#3
FlyerTalk Evangelist
Join Date: Apr 2001
Location: MEL CHC
Posts: 21,024
I booked a CNS->AYQ (QF 1231) ticket for October 19th with AAdvantage miles about a month ago. Last week, I happened to search for that flight again and noticed that QF 1231 doesn't show up anymore. After searching for that flight for several days, I came to the conclusion that Qantas dropped that route entirely....
When I searched on QF for 19 Oct (and dates each side) was offered CNS-MEL-AYQ all on JQ Jestar. But JQ is not an Aadvantage fff partner. Did find SYD-AYQ on QF728 [and JQ660] for 19 Oct
CNS-AQY still showing in https://www.qantas.com/au/en/qantas-...imetables.html
https://en.wikipedia.org/wiki/Ayers_Rock_Airport
https://en.wikipedia.org/wiki/Alice_Springs_Airport
As ticketed with Aadvantage its for AA to resolve. Look for alternative routes and suggest to AA. Possible via ASP. You have the time to get this fixed, if needed.
May 22, 2022, 3:38 pm
#4
Original Poster
Join Date: May 2022
Posts: 155
I used 10k AA miles to book an economy class ticket because the cash price at that time was $400! That was the only direct flight between CNS and AYQ though. CNS-MEL-AYQ is an 18 hour flight with an overnight layover at MEL. Yeah, I have to actively look for alternatives now.
May 22, 2022, 3:59 pm
#5
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Join Date: Apr 2001
Location: MEL CHC
Posts: 21,024
I used 10k AA miles to book an economy class ticket because the cash price at that time was $400! That was the only direct flight between CNS and AYQ though. CNS-MEL-AYQ is an 18 hour flight with an overnight layover at MEL. Yeah, I have to actively look for alternatives now.
Look as via SYD MEL DRW , possibly via ASP. With Advantage zone based awards 10k AA miles can get to many places in AU. Economy awards are often available.
It it was me would wait until August (~8-10 weeks out). At this time schedules/routes are in constant change.
http://www.gcmap.com/mapui?P=c%3Ablu...=bm&PW=3&DU=mi
https://www.anbg.gov.au/maps/aust-usa-map.jpg
Last edited by Mwenenzi; May 22, 2022 at 4:13 pm Reason: AU USA map
May 22, 2022, 4:32 pm
#6
Original Poster
Join Date: May 2022
Posts: 155
May 22, 2022, 4:43 pm
#7
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Location: MEL CHC
Posts: 21,024
I should be an Aadvanage (QF) problem
US$400 - AU$566. Next week for CNS-(MEL)-AYQ on QF/JQ is AU$414 to $476
https://www.qantas.com/au/en/flight-...ml/ayq/economy
https://www.qantas.com/au/en/flight-...ns/ayq/economy
https://www.qantas.com/au/en/flight-...ml/asp/economy
Last edited by Mwenenzi; May 22, 2022 at 4:50 pm
May 22, 2022, 4:50 pm
#8
Join Date: Oct 2015
Location: NT Australia
Programs: QF WP
Posts: 4,160
QF ASP-AYQ is out at present- only chartair operating the route and only weekly at that (https://www.chartair.com.au/tourism/Uluru)
no indication of when QF might start operating it again
no indication of when QF might start operating it again
May 23, 2022, 5:57 am
#9
Join Date: May 2013
Posts: 196
I used 10k AA miles to book an economy class ticket because the cash price at that time was $400! That was the only direct flight between CNS and AYQ though. CNS-MEL-AYQ is an 18 hour flight with an overnight layover at MEL. Yeah, I have to actively look for alternatives now.
I had a flight credit for CNS-NRT return on JQ and I used the entire credit on a return CNS-AYQ via BNE flight in late 2020.
You are pretty much .... out of luck with alternatives though. You could hold out and hope that the flight is reinstated or a better connection becomes available as tourism increases in Australia.
May 23, 2022, 10:19 am
#10
Join Date: May 2003
Location: Singapore
Programs: QF LTG, SQ EGTP, Bonvoy LTG
Posts: 4,847
This could be an outright cancellation, or it could be a pending down-gauging from the 737 to an E190 operated by Alliance or a 717 operated by QantasLink. I'm inclined to the former though. QF have form, a lengthy discussion on a rival forum about this:
https://www.australianfrequentflyer....ending.103497/
https://www.australianfrequentflyer....ending.103497/
Last edited by lokijuh; May 23, 2022 at 10:31 am
May 23, 2022, 7:01 pm
#11
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This could be an outright cancellation, or it could be a pending down-gauging from the 737 to an E190 operated by Alliance or a 717 operated by QantasLink. I'm inclined to the former though. QF have form, a lengthy discussion on a rival forum about this:
https://www.australianfrequentflyer....ending.103497/
https://www.australianfrequentflyer....ending.103497/
May 23, 2022, 10:02 pm
#12
Join Date: Oct 2015
Location: NT Australia
Programs: QF WP
Posts: 4,160
Alliance are having problems of their own with staffing. They are currently in a spot of hot water due to trying to recruit pilots from the UK instead of australia. So I can believe they are having to cancel flights also
May 31, 2022, 4:21 pm
#13
Join Date: Aug 2015
Posts: 75
I just got hit by this cancellation on September 2 (ticketed with Avios). They appear to have rebooked me on Jetstar via SYD on a flight that takes 8 hours. Thoughts on whether people would leave this/chances the route gets reinstated? I'm also considering substantially altering the routing to AYQ.
May 31, 2022, 5:29 pm
#14
FlyerTalk Evangelist
Join Date: Apr 2002
Location: SYD
Programs: QF WP/LTG | UA P
Posts: 13,530
I just got hit by this cancellation on September 2 (ticketed with Avios). They appear to have rebooked me on Jetstar via SYD on a flight that takes 8 hours. Thoughts on whether people would leave this/chances the route gets reinstated? I'm also considering substantially altering the routing to AYQ.
