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Qantas Mall - Points Posting Date Question

Qantas Mall - Points Posting Date Question

Old Oct 11, 18, 9:19 pm
  #1  
Original Poster
 
Join Date: Oct 2000
Location: Dallas, TX USA
Posts: 1,678
Qantas Mall - Points Posting Date Question

My Qantas points are due to expire on Oct 30 due to no activity in the last 18 months. I made a purchase through the Qantas Mall (Ebay) on Sept 22 and it does appear in my shopping history on Qantas.com with the date Sept. 22 but with status "pending". It appears that Ebay
purchases can take up to 90 days to post (the points only post after the return period has expired). When the points do post, will the date be Sept. 22 (the actual purchase date, which will save my account) or the current date when the points finally post? I have emailed this question (with all the details listed above) twice to Qantas. The response to the first email was from an agent who clearly "skimmed" my email, misunderstood the question and was eager to send a "canned answer" (which did not answer the question) to close the case. I have not received a response to my second email (sent over 2 weeks ago).
dogcanyon is offline  
Old Oct 11, 18, 11:53 pm
  #2  
FlyerTalk Evangelist
 
Join Date: Apr 2001
Location: MEL CHC
Posts: 16,677
Are you emailing Qantas Frequent Flyer <[email protected]> ?

Points from https://www.redplanetportal.com.au/ post in 24~48hrs, but being in USA you would need to check if you are eligible.
Qantas Airways Limited trading as Red Planet, a division of Qantas Loyalty (Red Planet) follows the guidelines prescribed by the Australian Market & Social Research Society’s Code of Professional Behaviour and the Market & Social Research Privacy Principles.
Mwenenzi is offline  
Old Oct 12, 18, 1:47 am
  #3  
 
Join Date: Oct 2010
Programs: QF
Posts: 40
This is what appeared on my account
mannej is offline  
Old Oct 12, 18, 5:01 am
  #4  
sio
 
Join Date: Oct 2018
Location: BNE
Posts: 1
Mine have all appeared as the date the points were posted to my account, and in the description is the actual purchase date. I find ebay usually takes closer to the 90 days to transfer over - I think you're at risk of losing your points you could maybe try Red Planet Research as suggested, or Qantas Wine, these transfer over quite quickly.
sio is offline  

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