FlyerTalk Forums - View Single Post - Qantas Mall - Points Posting Date Question
Old Oct 11, 2018, 8:19 pm
  #1  
dogcanyon
 
Join Date: Oct 2000
Location: Dallas, TX USA
Posts: 2,113
Qantas Mall - Points Posting Date Question

My Qantas points are due to expire on Oct 30 due to no activity in the last 18 months. I made a purchase through the Qantas Mall (Ebay) on Sept 22 and it does appear in my shopping history on Qantas.com with the date Sept. 22 but with status "pending". It appears that Ebay
purchases can take up to 90 days to post (the points only post after the return period has expired). When the points do post, will the date be Sept. 22 (the actual purchase date, which will save my account) or the current date when the points finally post? I have emailed this question (with all the details listed above) twice to Qantas. The response to the first email was from an agent who clearly "skimmed" my email, misunderstood the question and was eager to send a "canned answer" (which did not answer the question) to close the case. I have not received a response to my second email (sent over 2 weeks ago).
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