Checking in luggage query
Nov 19, 2015 | 11:49 pm
#1
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Checking in luggage query
Hi
We're flying QF ADL - SYD next week (in business) then on a separate ticket on BA SYD - LHR (in F for the first leg if it matters). Will we be able to check our luggage in for the whole trip in ADL or will we need to collect it and recheck in SYD? I'm a bit concerned we'll have to wait for BA check in to open if that's the case as we get to SYD 4 1/2 hrs before BA departs.
Also can we use the Qantas airside bus to get to the international terminal (I suspect not) or will we need to get the train? And would we be charged the station access fee if only transitting between the domestic and international terminals (using Opal)?
Thanks
We're flying QF ADL - SYD next week (in business) then on a separate ticket on BA SYD - LHR (in F for the first leg if it matters). Will we be able to check our luggage in for the whole trip in ADL or will we need to collect it and recheck in SYD? I'm a bit concerned we'll have to wait for BA check in to open if that's the case as we get to SYD 4 1/2 hrs before BA departs.
Also can we use the Qantas airside bus to get to the international terminal (I suspect not) or will we need to get the train? And would we be charged the station access fee if only transitting between the domestic and international terminals (using Opal)?
Thanks
Last edited by louie-m; Nov 19, 2015 at 11:57 pm
Nov 20, 2015 | 12:34 am
#2
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The important part is to be aware that the luggage allowance will be very different. QF's allowance from ADL-SYD will be 40Kg vs the 3 x 32Kg of BA
You should be able to check the bags through
You should also be able to use the airside bus
If you take the train, you will simply need to pay the $5? fare for travel between terminals - no additional station access fees
You should be able to check the bags through
You should also be able to use the airside bus
If you take the train, you will simply need to pay the $5? fare for travel between terminals - no additional station access fees
Nov 20, 2015 | 1:31 am
#3
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Thanks.
Isn't it 2 x 32kg? Unusually for us we will be travelling with a lot of luggage so I will be buying an extra bag each for $30 each to match BA's allowance.
Two bits of excellent news, I hope it works out that way.
Do you know if you can you use Opal or do you have to buy a separate ticket (if we get ejected from the Qantas bus!)?
You should be able to check the bags through
You should also be able to use the airside bus
You should also be able to use the airside bus
If you take the train, you will simply need to pay the $5? fare for travel between terminals - no additional station access fees
Nov 20, 2015 | 1:40 am
#4
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Isn't it 2 x 32kg?
Do you know if you can you use Opal or do you have to buy a separate ticket (if we get ejected from the Qantas bus!)?
A shuttle bus service is available to passengers that are travelling or have travelled on a Qantas flight (including codeshare flights) or oneworld flight.
Nov 20, 2015 | 1:40 am
#5
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From the Qantas website
Bit unclear on return, but you look covered on the outbound transfer (as BA is a OneWorld carrier)
Originally Posted by QF SYD Airport Guide
Transferring from T2 and T3 (Domestic Airports) to T1 (International Airport):
The Transfer Lounge is located airside (after passing through the security check point), at Gate 15 in T3. A shuttle bus service is available to passengers that are travelling or have travelled on a Qantas flight (including codeshare flights) or oneworld flight. The shuttle buses operate every 10-20 minutes from 6am to 9.40pm AEST. On arrival at T1 proceed up the escalator, through immigration and security to your departure gate.
Transferring from T1 (International Airport) to T2 and T3 (Domestic Airports):
The Transfer Lounge is located on the Arrivals level of Sydney International Airport. After you clear customs, follow the signs located outside the terminal, entry is external to the main terminal within a short walk via a weather protected walkway. Recheck your baggage at the Seamless Transfer Check-in counters and then board the shuttle bus for the Domestic terminal. It operates from 6am to 12noon every 10 minutes and from 12noon until 9.00pm AEST every 20 minutes. The bus arrives at T3 at Gate 15. Check the screens for departure gate information. Passengers connecting to a flight not operated by Qantas or QantasLink should refer to the Sydney Airport website for further information on transfer options.
The Transfer Lounge is located airside (after passing through the security check point), at Gate 15 in T3. A shuttle bus service is available to passengers that are travelling or have travelled on a Qantas flight (including codeshare flights) or oneworld flight. The shuttle buses operate every 10-20 minutes from 6am to 9.40pm AEST. On arrival at T1 proceed up the escalator, through immigration and security to your departure gate.
Transferring from T1 (International Airport) to T2 and T3 (Domestic Airports):
The Transfer Lounge is located on the Arrivals level of Sydney International Airport. After you clear customs, follow the signs located outside the terminal, entry is external to the main terminal within a short walk via a weather protected walkway. Recheck your baggage at the Seamless Transfer Check-in counters and then board the shuttle bus for the Domestic terminal. It operates from 6am to 12noon every 10 minutes and from 12noon until 9.00pm AEST every 20 minutes. The bus arrives at T3 at Gate 15. Check the screens for departure gate information. Passengers connecting to a flight not operated by Qantas or QantasLink should refer to the Sydney Airport website for further information on transfer options.
Nov 20, 2015 | 1:43 am
#6
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Yes
Dave is right about the bus. Don't be concerned about alternatives.
http://www.qantas.com.au/travel/airl...al/en#transfer
Dave is right about the bus. Don't be concerned about alternatives.
http://www.qantas.com.au/travel/airl...al/en#transfer
Nov 20, 2015 | 2:01 am
#7
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Originally Posted by Qantas FAQs
Note: Your baggage will not be checked through and you will not receive your onward journey boarding pass if you hold two separate reservations for your international trip, where one reservation is with Qantas and the other reservation is with an airline that is neither Qantas, Emirates or a oneworld airline. Please allow enough time to collect your baggage at the end of each flight, clear customs and immigration if necessary, transit visa requirements, move between different terminals and re-check in with your next carrier.
So while not as crystal clear as one would like (couldn't pull an interline electronic ticket agreement between QF and BA, which is a shame as that would most likely would spell it out clearly), the fact that it says no baggage transfer if not Qantas, Emirates or OneWorld on next connection, points that seperate ticket onto another OneWorld carrier should still allow for baggage interlining (which is indicative of onward ticket issue most times).
As I'll be facing a similar situation soon myself (although in my case split tickets both on BA stock, yet Qantas is the first operator out on first ticket) I'd be interested to hear how it goes.
Last edited by SuiteFlight; Nov 20, 2015 at 2:15 am
Nov 20, 2015 | 2:02 am
#8
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What a helpful bunch you are, thank you.
The reason I thought we weren't eligible is I read Sydney Airport's own website which says "Qantas Seamless Transfer - If you are transferring between a Qantas domestic service (QF400 - QF1599) and a Qantas international service (QF001 - QF399) in either direction, you may be eligible to use the Qantas Seamless Transfer Service. For more information and to confirm your eligibility, visit www.qantas.com or phone 13 13 13."
Silly me! Should have looked further at Qantas's website....
The reason I thought we weren't eligible is I read Sydney Airport's own website which says "Qantas Seamless Transfer - If you are transferring between a Qantas domestic service (QF400 - QF1599) and a Qantas international service (QF001 - QF399) in either direction, you may be eligible to use the Qantas Seamless Transfer Service. For more information and to confirm your eligibility, visit www.qantas.com or phone 13 13 13."
Silly me! Should have looked further at Qantas's website....
Nov 20, 2015 | 2:08 am
#9
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Isn't it 2 x 32kg? Unusually for us we will be travelling with a lot of luggage so I will be buying an extra bag each for $30 each to match BA's allowance.
Nov 20, 2015 | 2:15 am
#10
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A simple summary from someone who does exactly the same up to a dozen times a year (although not from ADL):
1) You can have your baggage checked through but absolutely make sure you have your flight details there (flight number, PNR and ticket number preferably)
2) Allow a lot of extra time as some agents struggle and can take a while
3) Make sure that the names on both tickets match, including any middle initials used on the ticket, as it can cause a bit of a hiccup trying to through-check baggage from QF if they do not (although not un-solvable, it can cause a bit of a delay and if the agent isn't helpful, it can actually end in a 'no')
4) You can definitely use the airside QF bus.
5) Standard QF domestic allowance is 32 kg x 2 in J. Paying online in advance for excess baggage will save you $10 ($40 at the airport, $30 in advance online). Make sure that you have the excess baggage receipt if you pre-pay online.
1) You can have your baggage checked through but absolutely make sure you have your flight details there (flight number, PNR and ticket number preferably)
2) Allow a lot of extra time as some agents struggle and can take a while
3) Make sure that the names on both tickets match, including any middle initials used on the ticket, as it can cause a bit of a hiccup trying to through-check baggage from QF if they do not (although not un-solvable, it can cause a bit of a delay and if the agent isn't helpful, it can actually end in a 'no')
4) You can definitely use the airside QF bus.
5) Standard QF domestic allowance is 32 kg x 2 in J. Paying online in advance for excess baggage will save you $10 ($40 at the airport, $30 in advance online). Make sure that you have the excess baggage receipt if you pre-pay online.
Nov 20, 2015 | 2:55 am
#11
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A simple summary from someone who does exactly the same up to a dozen times a year (although not from ADL):
1) You can have your baggage checked through but absolutely make sure you have your flight details there (flight number, PNR and ticket number preferably)
2) Allow a lot of extra time as some agents struggle and can take a while
3) Make sure that the names on both tickets match, including any middle initials used on the ticket, as it can cause a bit of a hiccup trying to through-check baggage from QF if they do not (although not un-solvable, it can cause a bit of a delay and if the agent isn't helpful, it can actually end in a 'no')
4) You can definitely use the airside QF bus.
5) Standard QF domestic allowance is 32 kg x 2 in J. Paying online in advance for excess baggage will save you $10 ($40 at the airport, $30 in advance online). Make sure that you have the excess baggage receipt if you pre-pay online.
1) You can have your baggage checked through but absolutely make sure you have your flight details there (flight number, PNR and ticket number preferably)
2) Allow a lot of extra time as some agents struggle and can take a while
3) Make sure that the names on both tickets match, including any middle initials used on the ticket, as it can cause a bit of a hiccup trying to through-check baggage from QF if they do not (although not un-solvable, it can cause a bit of a delay and if the agent isn't helpful, it can actually end in a 'no')
4) You can definitely use the airside QF bus.
5) Standard QF domestic allowance is 32 kg x 2 in J. Paying online in advance for excess baggage will save you $10 ($40 at the airport, $30 in advance online). Make sure that you have the excess baggage receipt if you pre-pay online.
Nov 20, 2015 | 5:46 am
#12
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IF you do decide to use the train, make sure you buy a paper ticket from the ticket office, do NOT use the ticket machines or Opal, the DOM-INT ticket is vastly cheaper this way.
Dave
Dave
Nov 20, 2015 | 6:11 am
#13
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Nov 20, 2015 | 6:45 am
#14
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Nov 20, 2015 | 7:02 am
#15
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The station access fee you refer to applies when using Opal or when purchasing a non-transfer ticket. I don't think this has ever been applied to terminal transfer tickets.