Qantas bombarded w/ offensive comments following decision to remove pork
#31
FlyerTalk Evangelist
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,644
Then are you equally mystified by VA's decision? Or by QF's decision not to serve pork on flights to CGK?
I simply can't understand this hysteria about the withdrawal of one type of meat which is not a compulsory food for non-Muslims, and which simply follows common airline practice on routes such as these.
This strongly suggests to me that there is something else at work here.
I simply can't understand this hysteria about the withdrawal of one type of meat which is not a compulsory food for non-Muslims, and which simply follows common airline practice on routes such as these.
This strongly suggests to me that there is something else at work here.
#32
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,827
Also, it isn't just a Qantas flight, it is carrying an EK flight number
Originally Posted by matthandy
Point 2, agree again, but we'll probably never know. If so, poor show from QF if you ask me, and why won't QF just say that? I think we all know why.
If lack of pork and being Halal is an issue, there are plenty of other airlines to choose from if heading to Europe
#33
Join Date: Nov 2007
Location: KYE
Posts: 4,156
The whole issue is blown out of proportion and is a result of a media wanting shocking news with ethnic/racial/religious slur between the lines.
EK, EY, QR, BI, MH, GA (and GF when it operated down under) have flown to AU for ages, but we never heard anyone complain about having Halal meat and NOT having pork on their menus. Now suddenly because QF started a new route with no pork included, we have people calling QUANTAS (U for UnAustralian) and threatening to stop flying QF altogether. Utter ridiculous. What's even more ridiculous is how serious some are treating it.
For those who spoke about the issue with handling Pork. It's not the preparation/serving that counts (not disposal) whereby no cross contamination should occur.
And if someone has an issue with Halal meat, get this: most beef/lamb slaughterhouses in Australia are certified Halal. I don't have the exact figures handy but most export meat to the UAE at ridiculous rates that for some reason DFAT doesn't account for. Knew someone in their consular department dedicated to handling meat exports that prepared a study on just how much discrepancies there were. The point is chances are that piece of steak you're having for dinner is by default Halal.
EK, EY, QR, BI, MH, GA (and GF when it operated down under) have flown to AU for ages, but we never heard anyone complain about having Halal meat and NOT having pork on their menus. Now suddenly because QF started a new route with no pork included, we have people calling QUANTAS (U for UnAustralian) and threatening to stop flying QF altogether. Utter ridiculous. What's even more ridiculous is how serious some are treating it.
For those who spoke about the issue with handling Pork. It's not the preparation/serving that counts (not disposal) whereby no cross contamination should occur.
And if someone has an issue with Halal meat, get this: most beef/lamb slaughterhouses in Australia are certified Halal. I don't have the exact figures handy but most export meat to the UAE at ridiculous rates that for some reason DFAT doesn't account for. Knew someone in their consular department dedicated to handling meat exports that prepared a study on just how much discrepancies there were. The point is chances are that piece of steak you're having for dinner is by default Halal.
#34
Join Date: May 2006
Location: Sydney, Australia
Programs: QF Plat, HH Diamond, IHG Platinum, JAL JGC Sapphire
Posts: 42
Did anyone consider that it is actually an operational requirement rather than commercial?
Any airlines operating into Dubai basically cannot have pork, as the catering centre have got restrictions so they don't have non-Halal ingredients operating in (complexity for having pork in the wash line which basically breaks their integrity for halal).
Similarly, with the token catering centre in Dubai being fully halal, how can people expect pork to be served from Dubai?
I sometimes wish people can apply some logic before blinding going with the flow and attack Qantas
Any airlines operating into Dubai basically cannot have pork, as the catering centre have got restrictions so they don't have non-Halal ingredients operating in (complexity for having pork in the wash line which basically breaks their integrity for halal).
Similarly, with the token catering centre in Dubai being fully halal, how can people expect pork to be served from Dubai?
I sometimes wish people can apply some logic before blinding going with the flow and attack Qantas
#35
Join Date: Apr 2004
Location: Belgrade, Serbia
Programs: Etihad Guest
Posts: 1,549
The two daily flights from Dubai to London both depart around 1-2 am and arrive around 530-630 am. I don't think there is any reasonable argument about pork not being served in the middle of the night.
The flights from London Heathrow back to Dubai depart around 10 pm and arrive at 0720 or 0820. I think that it is a reasonable expectation that bacon or ham should be offered as breakfast options, given that the catering occurs in London and that this is clearly a breakfast flight, and that an English breakfast consists of bacon and/or pork sausages.
The flight from Dubai to Sydney leaves at 0920 and arrives at 0510. As such, it is clearly a "lunch and supper" flight, and again the lack of available pork catering at Dubai should not matter at all.
Sydney to Dubai departs at 1605 and arrives at 0035, and again can be a "dinner and supper" flight, with bacon not being missed at all.
So it strikes me that Qantas could very simply have avoided any bad publicity by simply having pork on the breakfast menu on the London-Dubai sectors and not the other three sectors.
Virgin's Abu Dhabi services are a bit of a furphy, because like Qantas' Australia-UAE-Australia services they don't actually operate at breakfast time in either direction. And let's be honest, any Pom or Aussie is not going to notice or rue the absence of pork from the menu. Except at breakfast.
The flights from London Heathrow back to Dubai depart around 10 pm and arrive at 0720 or 0820. I think that it is a reasonable expectation that bacon or ham should be offered as breakfast options, given that the catering occurs in London and that this is clearly a breakfast flight, and that an English breakfast consists of bacon and/or pork sausages.
The flight from Dubai to Sydney leaves at 0920 and arrives at 0510. As such, it is clearly a "lunch and supper" flight, and again the lack of available pork catering at Dubai should not matter at all.
Sydney to Dubai departs at 1605 and arrives at 0035, and again can be a "dinner and supper" flight, with bacon not being missed at all.
So it strikes me that Qantas could very simply have avoided any bad publicity by simply having pork on the breakfast menu on the London-Dubai sectors and not the other three sectors.
Virgin's Abu Dhabi services are a bit of a furphy, because like Qantas' Australia-UAE-Australia services they don't actually operate at breakfast time in either direction. And let's be honest, any Pom or Aussie is not going to notice or rue the absence of pork from the menu. Except at breakfast.
#36
FlyerTalk Evangelist
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,644
#37
Join Date: Jul 2008
Location: Kent, UK
Programs: BA Gold, SPG Platinum, Marriott Platinum, Hilton Diamond
Posts: 3,809
Quite possibly yes, but again, does anybody actually believe that the majority of passengers on these flights will originate from DXB? I still stand by my view the majority will be from LHR or SYD and therefore, QF is pandering to the minority, not the majority.
#38
Join Date: May 2010
Posts: 1,503
Does QF even serve two hot meals on LHR-DXB? I would have thought that the catering pattern would be hot meal after takeoff frm LHR and continental breakfast before landing in DXB. In which case unless people are in the habit of having bacon in their cereal bowl it becomes a non-issue.
Even if it is a double hot breakfast on the longer Australian segments could someone please explain to me what is the great bleeding fuss about not having a slice of bacon for breakfast? It's not like QF is blaring the call to player through the PA system or forcing everyone to eat traditional Middle Eastern food in the morning. You can still have your choice between your savoury spinach and egg quiche with potatoes and beef bacon or turkey sausage, or your sweet pancakes/crepes option with fruit compote.
Even if it is a double hot breakfast on the longer Australian segments could someone please explain to me what is the great bleeding fuss about not having a slice of bacon for breakfast? It's not like QF is blaring the call to player through the PA system or forcing everyone to eat traditional Middle Eastern food in the morning. You can still have your choice between your savoury spinach and egg quiche with potatoes and beef bacon or turkey sausage, or your sweet pancakes/crepes option with fruit compote.
Last edited by Top of climb; Apr 12, 2013 at 9:13 am
#39
FlyerTalk Evangelist
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,644
So just what sort of "pandering" is going on here?
And what about the pax who are interlining between EK and QF at DXB? Are they part of the majority or the minority?
To follow that train of thought, what if QF flew one pair of aircraft SYD-DXB-SYD and MEL-DXB-MEL, and then based a different pair (or more) of aircraft to operate LHR-DXB-LHR (so that this could be operated more flexibly just as the EK feeders to Europe are)? Would this suddenly solve the problem, seeing how all of the flights are suddenly comparable to SYD-CGK-SYD?
#40
In Memoriam
Join Date: May 2001
Location: Katoomba (Blue Mountains)
Programs: Mucci
Posts: 8,083
#41
Join Date: May 2004
Location: US
Programs: UA Lifetime Gold, IHG Gold, Marriott Gold
Posts: 977
I dunno, is it not perfectly on-topic for this forum to discuss menu changes, whether they're a good idea, and how it might affect our chances of flying on that airline in the future?
Heck, I can find you hundreds of pages on the United forum discussing the horrors of taking away the apparently-delicious pre-merger Continental Cheeseburger.
Heck, I can find you hundreds of pages on the United forum discussing the horrors of taking away the apparently-delicious pre-merger Continental Cheeseburger.
The situation with PM Continental was different, that was the only choice they offered, no subtitutions or special order. So for those who do not eat beef or who eat only halal meat, they had no option but to forgo the meal.
#42
In Memoriam
Join Date: May 2001
Location: Katoomba (Blue Mountains)
Programs: Mucci
Posts: 8,083
This might be a purely financial situation.
As for it being an EK code-share, all EK have to do is advise all passengers booking the code-share that the flight is operated by QF and that non-Halal meals need to be pre-ordered, so I don't think it is because it is a code-share flight.
Dave
#43
Join Date: Apr 2004
Location: Belgrade, Serbia
Programs: Etihad Guest
Posts: 1,549
You've already accepted that at least part of the problem must be to unconnected with the racial/religious profile of the passengers on board: 50% of these sectors could not be catered with pork products in any event.
So just what sort of "pandering" is going on here?
And what about the pax who are interlining between EK and QF at DXB? Are they part of the majority or the minority?
To follow that train of thought, what if QF flew one pair of aircraft SYD-DXB-SYD and MEL-DXB-MEL, and then based a different pair (or more) of aircraft to operate LHR-DXB-LHR (so that this could be operated more flexibly just as the EK feeders to Europe are)? Would this suddenly solve the problem, seeing how all of the flights are suddenly comparable to SYD-CGK-SYD?
So just what sort of "pandering" is going on here?
And what about the pax who are interlining between EK and QF at DXB? Are they part of the majority or the minority?
To follow that train of thought, what if QF flew one pair of aircraft SYD-DXB-SYD and MEL-DXB-MEL, and then based a different pair (or more) of aircraft to operate LHR-DXB-LHR (so that this could be operated more flexibly just as the EK feeders to Europe are)? Would this suddenly solve the problem, seeing how all of the flights are suddenly comparable to SYD-CGK-SYD?
The only sector of the four which involves a full breakfast is the one out of London, which has its catering loaded in London. And to fail to offer the main ingredient of a full English breakfast on the only breakfast sector, which moreover actually departs from London, is the act which has provoked all the criticism.
It is a decision which at best is disrespectful to passengers originating at both the English and Australian ends of the flight, and which at worst lays the airline vulnerable to accusations of being a rather cowardly junior partner in this joint venture.
And it could have been avoided by giving passengers a bacon or ham breakfast option on the single sector LHR-DXB. It is the removal of choice which is the problem.
And if thadocta is right about food disposal at DXB, the food leftovers of passengers choosing bacon or ham on LHR-DXB could have been separated out after breakfast and kept on board at Dubai and disposed of on arrival in Australia. I can't imagine that they would have weighed as much as a single 6kg carry-on bag, indeed they probably would have weighed about the same as an extra bottle of undrunk wine.
Last edited by DCF; Apr 12, 2013 at 4:23 pm
#44
Join Date: Mar 2007
Programs: QFF Gold, Flying Blue, Enrich
Posts: 5,366
On QF flights, passengers should be able to order a pork free breakfast, the airline should not penalize most of their customers. BA, LH, AF fly to DXB and offer breakfast with pork as an option.
The situation with PM Continental was different, that was the only choice they offered, no subtitutions or special order. So for those who do not eat beef or who eat only halal meat, they had no option but to forgo the meal.
The situation with PM Continental was different, that was the only choice they offered, no subtitutions or special order. So for those who do not eat beef or who eat only halal meat, they had no option but to forgo the meal.
But the sectors which are catered at Dubai don't require breakfast catering, so the absence of pork is not significant.
The only sector of the four which involves a full breakfast is the one out of London, which has its catering loaded in London. And to fail to offer the main ingredient of a full English breakfast on the only breakfast sector, which departs from London, is the act which has provoked all the criticism.
The only sector of the four which involves a full breakfast is the one out of London, which has its catering loaded in London. And to fail to offer the main ingredient of a full English breakfast on the only breakfast sector, which departs from London, is the act which has provoked all the criticism.
#45
Join Date: Jan 2006
Location: OOL Australia
Programs: QFF (Gold), Skywards, Rapid Rewards,United, Velocity, Hilton Silver
Posts: 2,440
Give the man fish!!!!!