Qantas chauffeur drive and Dubai connect goes live: Very impressed!
Aug 25, 2014, 4:53 pm
#182
FlyerTalk Evangelist
Join Date: Apr 2002
Location: SYD
Programs: QF WP/LTG | UA P
Posts: 13,530
Sep 16, 2014, 8:29 pm
#183
FlyerTalk Evangelist
Join Date: Apr 2002
Location: SYD
Programs: QF WP/LTG | UA P
Posts: 13,530
I followed up the missing compensation points with an email. First reply was 24 hrs later with the case being sent to the appropriate section, second reply was that points would be awarded within a week (in fact, they appeared within 24 hrs). Good outcome but I'm curious how it had initially been overlooked.
Sep 16, 2014, 8:52 pm
#184
Join Date: Nov 2007
Location: KYE
Posts: 4,156
Not sure why you had to message them in the first place.
Oct 7, 2014, 7:23 am
#185
Join Date: May 2001
Location: SYD
Programs: SK,BA,QF,AA, HH, IGH
Posts: 276
Following the August update to the QF website which closed the loophole that allowed AAward ticketed passengers to book CD), I've been periodically checking both mine & hubby's MMB pages in case QF decided to cancel my existing transfers so I could make other arrangements if needed.
Anyways, today I discovered the reverse of my post #179 above the Chauffer Drive button is back, and so is my ability to add the other 2 transfers for my flights - being to LHR & from SYD (neither of which I need which is why I didn't book them when I booked to/from MEL orginally).
So it appears that temporarily at least, the website is back to the pre-August update state where CD is concerned.
Anyways, today I discovered the reverse of my post #179 above the Chauffer Drive button is back, and so is my ability to add the other 2 transfers for my flights - being to LHR & from SYD (neither of which I need which is why I didn't book them when I booked to/from MEL orginally).
So it appears that temporarily at least, the website is back to the pre-August update state where CD is concerned.
Oct 7, 2014, 11:20 am
#186
Join Date: May 2010
Location: Oxon, UK
Programs: Mucci des canapes, Skywards Gold, BAEC, IC Plat Amb, LH FTV
Posts: 1,952
Anyways, today I discovered the reverse of my post #179 above the Chauffer Drive button is back, and so is my ability to add the other 2 transfers for my flights - being to LHR & from SYD (neither of which I need which is why I didn't book them when I booked to/from MEL orginally).
Oct 7, 2014, 1:53 pm
#187
Join Date: May 2001
Location: SYD
Programs: SK,BA,QF,AA, HH, IGH
Posts: 276
I have an upcoming flight in EK F from LHR-CHC. Coming back I'm flying CHC-BNE with CHC-SYD on EK F and SYD-BNE in QF J. Had a CD booked on arrival in BNE but had it turned down by QF (according to EK) as I arrive on a domestic flight. I'm interested to see that you are able to book CD following a domestic MEL-SYD (if I understand your routing correctly). Since the option to book a car still shows on my EK MMB I might try again in a few weeks to see what happens!
My routing is LHR-MEL in QF F and then MEL-SYD in QF J around 12 hours later.
The only difference I can see is that the flight immidiately before my domestic is Long Haul.
Although, looking at the Emirates CD Eligibility for Asia/Pacific I'm a little unclear if your routing is eligible for CD in BNE the pdf lists DXB-AU1(EK)-AU2(QF)-NZ(EK) & vv as being eligible for CD on Departure in DXB & Arrival in AU1 (although presumably on the reverse leg that would switch to CD on Departure from AU1 and Arrival in DXB).
All you can do is try again I guess...
Oct 7, 2014, 7:34 pm
#188
Join Date: Dec 2000
Location: Melbourne, Vic., Australia.
Programs: QF Platinum One (LTG), UA Plat IHG Plat
Posts: 5,836
Reading this reminded me to book CD for LHR flights in November since I'd finally confirmed my hotel. Anyway I logged in to some lovely messages saying "Chauffeur Drive is currently unavailable. Contact Customer Service" - so either there's an outage, a system change, or something else going on.
Oct 8, 2014, 4:17 am
#189
Join Date: May 2010
Location: Oxon, UK
Programs: Mucci des canapes, Skywards Gold, BAEC, IC Plat Amb, LH FTV
Posts: 1,952
Although, looking at the Emirates CD Eligibility for Asia/Pacific I'm a little unclear if your routing is eligible for CD in BNE the pdf lists DXB-AU1(EK)-AU2(QF)-NZ(EK) & vv as being eligible for CD on Departure in DXB & Arrival in AU1 (although presumably on the reverse leg that would switch to CD on Departure from AU1 and Arrival in DXB).
All you can do is try again I guess...
All you can do is try again I guess...
Interestingly I do not see an option to book CD on departure from CHC in MMB but have been assured I can do so over the phone
Nov 1, 2014, 3:36 pm
#190
FlyerTalk Evangelist
Join Date: May 2001
Location: South Bend, IN
Programs: AA EXP 3 MM; Marriott Bonvoy Lifetime Titanium Elite
Posts: 18,562
Following the August update to the QF website which closed the loophole that allowed AAward ticketed passengers to book CD), I've been periodically checking both mine & hubby's MMB pages in case QF decided to cancel my existing transfers so I could make other arrangements if needed.
Anyways, today I discovered the reverse of my post #179 above the Chauffer Drive button is back, and so is my ability to add the other 2 transfers for my flights - being to LHR & from SYD (neither of which I need which is why I didn't book them when I booked to/from MEL orginally).
So it appears that temporarily at least, the website is back to the pre-August update state where CD is concerned.
Anyways, today I discovered the reverse of my post #179 above the Chauffer Drive button is back, and so is my ability to add the other 2 transfers for my flights - being to LHR & from SYD (neither of which I need which is why I didn't book them when I booked to/from MEL orginally).
So it appears that temporarily at least, the website is back to the pre-August update state where CD is concerned.
Nov 4, 2014, 12:37 pm
#191
Join Date: Jun 2005
Location: London, UK
Programs: AA 2MM - PLT, BA GGL, SPG Plat, Hilton Diamond
Posts: 6,221
Following the August update to the QF website which closed the loophole that allowed AAward ticketed passengers to book CD), I've been periodically checking both mine & hubby's MMB pages in case QF decided to cancel my existing transfers so I could make other arrangements if needed.
Anyways, today I discovered the reverse of my post #179 above the Chauffer Drive button is back, and so is my ability to add the other 2 transfers for my flights - being to LHR & from SYD (neither of which I need which is why I didn't book them when I booked to/from MEL orginally).
So it appears that temporarily at least, the website is back to the pre-August update state where CD is concerned.
Anyways, today I discovered the reverse of my post #179 above the Chauffer Drive button is back, and so is my ability to add the other 2 transfers for my flights - being to LHR & from SYD (neither of which I need which is why I didn't book them when I booked to/from MEL orginally).
So it appears that temporarily at least, the website is back to the pre-August update state where CD is concerned.
Nov 7, 2014, 12:55 am
#192
Join Date: May 2010
Location: Oxon, UK
Programs: Mucci des canapes, Skywards Gold, BAEC, IC Plat Amb, LH FTV
Posts: 1,952
Same here. I had some from before the loophole that appeared to be grandfathered-in, but I was unable to make new ones or change the existing ones. For past few weeks, I've been able to add or change reservations as before. I fly next week, so we'll see if they stick. I'm fine with them cancelling the bookings, but will be more than a little peeved if it is done at the last minute leaving me with limited ability to make alternative plans.
Thanks.
Nov 7, 2014, 7:28 am
#193
Join Date: Feb 2014
Posts: 22
Mine stuck. Chauffeurs turned up at both ends. AA ticketed F award ticket.
Nov 9, 2014, 10:23 pm
#195
Join Date: Jun 2001
Location: ADL, AKL & SIN
Programs: QF WP/LTG
Posts: 854
Book Chauffeur through QF or EK MMB?
Hi everyone,
I have the following flights all in J.
ADL to MEL on QF then same day transit to
MEL to SIN on EK (booked as QF codeshare)
Ticketing stock is 081
On QF MMB website, it shows that I can book a tranfer to ADL airport as well as a transfer from SIN airport after arrival.
On the EK MMB website, it shows that I can book a transfer to MEL airport (actually not needed since I am transiting only) and a transfer from SIN airport.
So my question is do I book both transfers from the QF MMB?
Or the one to ADL airport via the QF MMB and the one from SIN airport via the EK MMB?
If I book both from the QF MMB, will the EK MMB also show the transfer from SIN as "booked"? Thanks.
Gerald
I have the following flights all in J.
ADL to MEL on QF then same day transit to
MEL to SIN on EK (booked as QF codeshare)
Ticketing stock is 081
On QF MMB website, it shows that I can book a tranfer to ADL airport as well as a transfer from SIN airport after arrival.
On the EK MMB website, it shows that I can book a transfer to MEL airport (actually not needed since I am transiting only) and a transfer from SIN airport.
So my question is do I book both transfers from the QF MMB?
Or the one to ADL airport via the QF MMB and the one from SIN airport via the EK MMB?
If I book both from the QF MMB, will the EK MMB also show the transfer from SIN as "booked"? Thanks.
Gerald