Airport Self Checkin and Bag Drop
#1
Original Poster
Join Date: Feb 2008
Programs: QF WP LTG PC+,OW Emerald
Posts: 286
Airport Self Checkin and Bag Drop
For the first time I thought I would try the airport checkin and bag drop system rather than going to a counter.
I had booked a return flight to Perth, as a return flight to Perth. The segments were ADL-PER and PER-MEL-ADL. The stop in PER was about 18 hours and the stop in MEL about 1 hour.
When I went to check in it would only offer me to check in ADL-PER and PER-MEL together or all three segments together. It did not show where my luggage was going and did not offer a luggage receipt (using Q tag).
With some assistance I got it sorted out, the bag was in fact going to MEL but they were able to reroute it to come off at Perth - and it did. I was told there is no other way than to get assistance from a counter.
But this is hardly a complex or unusual situation. Have I been misled or done something stupid - is there a way to check in and bag drop for this flight situation. Any help appreciated.
Not a big problem whilst WP but one day I may be a NB again.
I had booked a return flight to Perth, as a return flight to Perth. The segments were ADL-PER and PER-MEL-ADL. The stop in PER was about 18 hours and the stop in MEL about 1 hour.
When I went to check in it would only offer me to check in ADL-PER and PER-MEL together or all three segments together. It did not show where my luggage was going and did not offer a luggage receipt (using Q tag).
With some assistance I got it sorted out, the bag was in fact going to MEL but they were able to reroute it to come off at Perth - and it did. I was told there is no other way than to get assistance from a counter.
But this is hardly a complex or unusual situation. Have I been misled or done something stupid - is there a way to check in and bag drop for this flight situation. Any help appreciated.
Not a big problem whilst WP but one day I may be a NB again.
#2
Original Member
Join Date: May 1998
Location: Portland OR Double Emerald (QF and AA), DL PM/MM, Starwood Plat
Posts: 19,589
I've had many same-day SYD-MEL-SYD flights and it recognizes that as not a connection, but clearly an 18-hour connection is considered normal in PER (probably is ). More to the point the software is driven by the transit/stopover designation of the flight sectors as ticketed (which in turn affects certain fees, with stopover costing more than transit most of the time). Your ADL-PER-MEL-ADL was issued as all transits, apparently (saving you some money); would have been interesting to get an ADL-ADL baggage tag if you had chosen all 3 sectors (probably never see your bag again). That is one of the downsides of using the Q-tags, do you really know where your bag is going?
#3
Join Date: Mar 2012
Location: SYD
Programs: QF Plat, BA GGL, VA Silver, SQ Gold, IHG Gold, HH Diamond, Accor Plat, Hertz Pres Circle
Posts: 406
Amadeus sees connections of less than 24 hours as a transit typically (as per typical transit ticketing rules), so it would've thought MEL as your destination but then realised your stop in MEL is only 1 hour so offered to check you in for all 3.
It's a bit weird to be honest.
A same day SYD-MEL-SYD clearly has a destination of MEL - it's obvious when there's only 2 sectors.
It's a bit weird to be honest.
A same day SYD-MEL-SYD clearly has a destination of MEL - it's obvious when there's only 2 sectors.