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order of flights posting to activity statement

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Old Nov 21, 2012 | 4:08 pm
  #1  
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order of flights posting to activity statement

Hi,

I recently flew MEL-LAX-YVR and back again, and the order that the flights appear on my activity statement don't match the order I flew in. I can understand that it might take longer for the LAX<>YVR flights to post (given they're codeshared), but thought they might still appear in the right chronological order. The only reason I care is that I would have ticked over to silver after the (shorter) YVR-LAX flight and thus earned more status bonus points on the LAX-MEL flight, but instead I've got the bonus points on the YVR-LAX flight only.

Are there any rules regarding this?

Thanks,

Cameron
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Old Nov 21, 2012 | 8:55 pm
  #2  
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If there is a discrepancy, call QFF, explain your issue and ask for it to be fixed.
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Old Nov 23, 2012 | 12:24 am
  #3  
 
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I've had basically the same thing happen when moving from SG to WP, I rang QFF, explained the situation, and they happily adjusted the points.
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Old Nov 26, 2012 | 12:06 am
  #4  
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Originally Posted by serfty
If there is a discrepancy, call QFF, explain your issue and ask for it to be fixed.
Common sense advice. I rang them and they fixed it up for me, after a bit of explaining and adding up.

Thanks.
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Old Nov 26, 2012 | 12:15 am
  #5  
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Although I see now that despite the new entries in the statement adjusting the points, my total points at the top doesn't seem to have changed...

edit: It's righted itself.

Last edited by heycam; Nov 26, 2012 at 12:38 am
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