Partner Gold/Additional Benefit changes
Oct 4, 2010, 5:00 pm
#1
Original Poster
Join Date: Feb 2004
Location: Perth, WA, Australia
Programs: QF Gold, VA Plat, IHG Plat Amb, LCAH Gold, Hilton Diamond
Posts: 3,847
Partner Gold/Additional Benefit changes
The FF T&C's appear to have been updated with the following:
From what I can see:
1) Partner gold now extends to a friend
2) The annual SC requirements moves to 2,400
3) Qantas may offer other benefits
20.3 Platinum Member additional benefit
20.3.1 Until 3 May 2011, Complimentary Gold Membership may be awarded to a family member or friend nominated by a Platinum Member when a Platinum Member first reaches 2,100 Status Credits within a single Membership Year
20.3.2 On and from 1 October 2010, a Platinum Member may be offered the opportunity to choose one of a selection of benefits (as determined and offered by Qantas), and that selection may include Complimentary Gold Membership, when a Platinum Member first reaches 2,400 Status Credits within a single Membership Year (unless the Platinum member has already obtained Complimentary Gold Membership under clause 20.3.1 for that Membership Year). Details of any such benefit or selection and any additional terms and conditions applicable to this benefit are provided at qantas.com. Any offers made under this clause 20.3.2 will expire at the end of the relevant Membership Year that the Member achieves 2,400 Status Credits or, if the Member achieves 2,400 Status Credits in their Membership Anniversary Month in that Membership Year, the end of the following month. Retrospective claims cannot be made if the offer has expired.
20.3.3 In respect of any Complimentary Gold Membership offered under clause 20.3.1:
(a) each Member may have only one nominated family member or friend at any one time. Until 3 May 2011 retention of Complimentary Gold Membership will require the Platinum Member to accrue another 2100 Status credits in the subsequent Membership Year. The Complimentary Gold Membership Year will be aligned with that of the primary Platinum Member;
(b) Complimentary Gold Membership will not be offered to any nominated family member or friend who already holds Gold or Platinum status level in Qantas Frequent Flyer;
(c) if Complimentary Gold Membership is not retained in the subsequent Membership Year for any reason, the Complimentary Gold Member will be subject to normal Gold status level qualifying criteria; and
(d) if the Platinum Member wishes to change the nominated Complimentary Gold Member, the Platinum Member must ensure that the previously issued Complimentary Gold Membership card is surrendered before a replacement card will be issued for any new Complimentary Gold nominee.
20.3.4 In respect of any Complimentary Gold Membership offered under clause 20.3.2:
(a) each Member may have only one nominated family member or friend per Membership Year. Retention of Complimentary Gold Membership in subsequent Membership Years will require the Platinum Member to accrue 2,400 Status Credits and select the Complimentary Gold Membership option under clause 20.3.2 in each subsequent Membership Year. The Complimentary Gold Membership Year will be aligned with that of the primary Platinum Member;
(b) if the family member or friend is not nominated for Complimentary Gold Membership (or the Platinum Member does not qualify for the benefit under clause 20.3.2) in the subsequent Membership Year, then the Complimentary Gold Member will be subject to normal Gold Status level qualifying criteria; and
(c) once a Platinum Member has nominated a Complimentary Gold Membership to a family member or friend, an alternative cannot be chosen within that Membership Year.
20.3.1 Until 3 May 2011, Complimentary Gold Membership may be awarded to a family member or friend nominated by a Platinum Member when a Platinum Member first reaches 2,100 Status Credits within a single Membership Year
20.3.2 On and from 1 October 2010, a Platinum Member may be offered the opportunity to choose one of a selection of benefits (as determined and offered by Qantas), and that selection may include Complimentary Gold Membership, when a Platinum Member first reaches 2,400 Status Credits within a single Membership Year (unless the Platinum member has already obtained Complimentary Gold Membership under clause 20.3.1 for that Membership Year). Details of any such benefit or selection and any additional terms and conditions applicable to this benefit are provided at qantas.com. Any offers made under this clause 20.3.2 will expire at the end of the relevant Membership Year that the Member achieves 2,400 Status Credits or, if the Member achieves 2,400 Status Credits in their Membership Anniversary Month in that Membership Year, the end of the following month. Retrospective claims cannot be made if the offer has expired.
20.3.3 In respect of any Complimentary Gold Membership offered under clause 20.3.1:
(a) each Member may have only one nominated family member or friend at any one time. Until 3 May 2011 retention of Complimentary Gold Membership will require the Platinum Member to accrue another 2100 Status credits in the subsequent Membership Year. The Complimentary Gold Membership Year will be aligned with that of the primary Platinum Member;
(b) Complimentary Gold Membership will not be offered to any nominated family member or friend who already holds Gold or Platinum status level in Qantas Frequent Flyer;
(c) if Complimentary Gold Membership is not retained in the subsequent Membership Year for any reason, the Complimentary Gold Member will be subject to normal Gold status level qualifying criteria; and
(d) if the Platinum Member wishes to change the nominated Complimentary Gold Member, the Platinum Member must ensure that the previously issued Complimentary Gold Membership card is surrendered before a replacement card will be issued for any new Complimentary Gold nominee.
20.3.4 In respect of any Complimentary Gold Membership offered under clause 20.3.2:
(a) each Member may have only one nominated family member or friend per Membership Year. Retention of Complimentary Gold Membership in subsequent Membership Years will require the Platinum Member to accrue 2,400 Status Credits and select the Complimentary Gold Membership option under clause 20.3.2 in each subsequent Membership Year. The Complimentary Gold Membership Year will be aligned with that of the primary Platinum Member;
(b) if the family member or friend is not nominated for Complimentary Gold Membership (or the Platinum Member does not qualify for the benefit under clause 20.3.2) in the subsequent Membership Year, then the Complimentary Gold Member will be subject to normal Gold Status level qualifying criteria; and
(c) once a Platinum Member has nominated a Complimentary Gold Membership to a family member or friend, an alternative cannot be chosen within that Membership Year.
From what I can see:
1) Partner gold now extends to a friend
2) The annual SC requirements moves to 2,400
3) Qantas may offer other benefits
Oct 4, 2010, 5:21 pm
#2
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Melbourne
Programs: ►QFWP/LTG►VA WP►HyattExpl.►HiltonGold►ALL Silver
Posts: 22,007
So from next year one get to choose at 2400 SC's from more than one option including "Complimntary Gold membership" for a parter/friend.
Oct 4, 2010, 6:24 pm
#3
Moderator: Asiana & Qantas Frequent Flyer
Join Date: Dec 2006
Location: STR/SYD/SMF
Programs: QF Lifetime SG, LH HON, OZ Lifetime Diamond +, HH Diamond, Marriott Lifetime Platinum
Posts: 14,393
This sounds interesting. Thanks for posting this, perthite! Must be a slow day today. 
2400 makes in impossible now to get to PG/other benefit with one DONE4 unless S7 changes the game which I doubt.
So looking foward to those other benefits. PG came in very handy for us over the last years so hopefully I will fly enough to enjoy this or one of the other benefits.
2400 makes in impossible now to get to PG/other benefit with one DONE4 unless S7 changes the game which I doubt.
So looking foward to those other benefits. PG came in very handy for us over the last years so hopefully I will fly enough to enjoy this or one of the other benefits.
Oct 5, 2010, 9:52 am
#4
Join Date: Oct 2004
Location: Citizen of the world
Programs: QF Plat./OW Emerald + Life Gold, IC Plat. Royal Ambassador, etc.
Posts: 2,891
Heem... PS qual. level goes down but PG qual. level goes up, with nothing inbetween changing. 
Wonder what else is gonna change in the programme soon.
And I think we all await with great interests what "...may be offered the opportunity to choose one of a selection of benefits..." means (I like how it says 'may' and not 'will' !).
Guess we will find out next year (well, doubt I will personally as have never ever hit 2400 SCs in a year yet, but sure some of the QF Uberflyers here will advise us in due course!).
Wonder what else is gonna change in the programme soon.And I think we all await with great interests what "...may be offered the opportunity to choose one of a selection of benefits..." means (I like how it says 'may' and not 'will' !).
Guess we will find out next year (well, doubt I will personally as have never ever hit 2400 SCs in a year yet, but sure some of the QF Uberflyers here will advise us in due course!
).
Oct 5, 2010, 1:34 pm
#5
Suspended
Join Date: Jul 2007
Location: Europe's World City
Programs: OWE, Hilton GOLD and counting
Posts: 1,113
Heem... PS qual. level goes down but PG qual. level goes up, with nothing inbetween changing. Wonder what else is gonna change in the programme soon.
And I think we all await with great interests what "...may be offered the opportunity to choose one of a selection of benefits..." means (I like how it says 'may' and not 'will' !).
Guess we will find out next year (well, doubt I will personally as have never ever hit 2400 SCs in a year yet, but sure some of the QF Uberflyers here will advise us in due course!).
Wonder what else is gonna change in the programme soon.And I think we all await with great interests what "...may be offered the opportunity to choose one of a selection of benefits..." means (I like how it says 'may' and not 'will' !).
Guess we will find out next year (well, doubt I will personally as have never ever hit 2400 SCs in a year yet, but sure some of the QF Uberflyers here will advise us in due course!
).A choice of even more rewards at 2400 Status credits‡‡
Then it says...
‡‡ Available from 1 October 2010 for members who have not nominated a family member or friend at 2100 Status credits. Selection currently includes Complimentary Gold, 50,000 points or Qantas Valet Parking/Qantas Chaffeured Transfer Vouchers
The bottom line here
Another page also mentione:
Preferential access to selected Qantas Classic Award seats
When available, Qantas provides preferential access to selected Qantas Classic Award seats for Platinum and Gold members. From 4 May 2011, Silver Frequent Flyers will also receive similar preferential access. On selected flights, preferential access provided to Platinum and Gold members may be above the access available to Silver and Bronze members~.
Nevertheless in the new Platinum benefits page it says:
Partner Gold membership when you reach 2,100 Status credits
Reach 2,100 Status credits** in one membership year and, until 3 May 2011, you'll receive complimentary Gold membership for your partner for 12 months. This has now expanded to allow you to nominate any family member or friend as your partner.
Or wait to reach 2,400 Status credits for a choice of rewards
If you have not already nominated complimentary Gold membership for your partner, when you reach 2,400 Status credits in one membership year, you have the choice of one of the following rewards
complimentary Gold membership for a family member or friend or
three complimentary Qantas Valet Parking or Chauffeured Transfer invitations~~ or
a bonus of 50,000 Qantas Frequent Flyer points
For more information please visit the 2400 Status credits rewards page
Oct 5, 2010, 2:05 pm
#6
Join Date: Jun 2002
Location: London, UK
Programs: BA Gold(OWE), QF LTG, MR Plat, IHG Spire, Hertz PC
Posts: 8,156
I have hit PG in the past and would have made this new level. Personally I think it is a step in the right direction as my partner who is already an EXP can't really use SG for anything, especially since we have an Amex Plat too.
Definitely a step in the right direction as the 50K would be nice.
Definitely a step in the right direction as the 50K would be nice.
Oct 5, 2010, 6:33 pm
#7
Moderator: Asiana & Qantas Frequent Flyer
Join Date: Dec 2006
Location: STR/SYD/SMF
Programs: QF Lifetime SG, LH HON, OZ Lifetime Diamond +, HH Diamond, Marriott Lifetime Platinum
Posts: 14,393
Originally Posted by QANTAS
New Platinum benefits
Continue to fly, and choose more privileges
Reach 2,100 Status credits² in one membership year and, until 3 May 2011, we'll reward you with complimentary Gold membership for your partner.
This has now expanded to allow you to nominate any family member or friend for Gold status.
Or, wait to reach 2,400 Status credits in one membership year and, from 1 October 2010, choose from:
complimentary Gold membership for your partner, family member or friend or
three complimentary Qantas Valet Parking or Qantas Chauffeured Transfer invitations³ or
a bonus of 50,000 Qantas Frequent Flyer points.
View all Platinum privileges
Preferential access to Qantas Classic Award seats
To reward our most frequent flyers, Platinum and Gold members receive preferential access, when available, to selected Qantas Classic Award seats4. From 4 May 2011, Silver members will also receive this benefit. On selected flights, your preferential access may be above the access available to Silver and Bronze members, making it easier to use your points to fly.
Continue to fly, and choose more privileges
Reach 2,100 Status credits² in one membership year and, until 3 May 2011, we'll reward you with complimentary Gold membership for your partner.
This has now expanded to allow you to nominate any family member or friend for Gold status.
Or, wait to reach 2,400 Status credits in one membership year and, from 1 October 2010, choose from:
complimentary Gold membership for your partner, family member or friend or
three complimentary Qantas Valet Parking or Qantas Chauffeured Transfer invitations³ or
a bonus of 50,000 Qantas Frequent Flyer points.
View all Platinum privileges
Preferential access to Qantas Classic Award seats
To reward our most frequent flyers, Platinum and Gold members receive preferential access, when available, to selected Qantas Classic Award seats4. From 4 May 2011, Silver members will also receive this benefit. On selected flights, your preferential access may be above the access available to Silver and Bronze members, making it easier to use your points to fly.
Oct 5, 2010, 6:39 pm
#8
Moderator: Asiana & Qantas Frequent Flyer
Join Date: Dec 2006
Location: STR/SYD/SMF
Programs: QF Lifetime SG, LH HON, OZ Lifetime Diamond +, HH Diamond, Marriott Lifetime Platinum
Posts: 14,393
Originally Posted by QANTAS
Updates to Silver benefits
Easier to become a Silver Frequent Flyer
From 1 October 2010, we're reducing the number of Status credits required to reach Silver status from 350 to 300.* You'll still need to travel on a minimum of four eligible Qantas or Jetstar flights during your membership year to reach Silver membership.^
Easier to retain Silver membership
From 1 October 2010, we're reducing the number of Status credits required to keep Silver status from 300 to 250.* You'll still need to travel on a minimum of four eligible Qantas or Jetstar flights during your membership year to retain Silver status.^
Preferential access to Qantas Classic Awards for Silver Frequent Flyers
From 4 May 2011, Silver members will receive preferential access, when available, to selected Qantas Classic Award seats.+ Platinum and Gold Frequent Flyers already receive this benefit and on selected flights may receive access above Silver members.
Changes to domestic check-in benefits for Silver Frequent Flyers with Next Generation Check-in
By early 2011, Silver Frequent Flyers will receive a new Qantas card featuring 'intelligent Q' smart chip technology and stylish new Marc Newson designed Q Bag Tags. New chip-enabled Qantas cards allow Silver Frequent Flyers to enjoy smoother, faster check-in with just one touch of the card at a Q Card Reader. From 1 February 2011, access to priority check-in counters at domestic airports will no longer be available for Silver Frequent Flyers, although this privilege will continue to be available for Qantas international flights. Experience our online demonstration
Domestic complimentary checked baggage allowance changes
For bookings made from 1 December 2010, for travel from 1 June 2011, Qantas is introducing a piece and weight allowance to Australian domestic checked baggage.† This means that all Qantas customers will have a piece limit, as well as weight limits, applied to their complimentary checked baggage entitlements. When these changes take effect, Silver Frequent Flyers will be entitled to one piece up to 32kg when travelling in Economy and will benefit from an extra piece up to 32kg in Business. Silver Frequent Flyers also benefit from extra allowances on selected Qantas international flights. Current privileges apply for bookings from 1 December 2010 for travel until 31 May 2011. View all checked baggage allowances
View all Silver privileges.
Updates to Gold benefits
Preferential access to Qantas Classic Awards
To reward those who travel with us more than most, Gold Frequent Flyers receive preferential access, when available, to selected Qantas Classic Award seats.+ From 4 May 2011, Silver Frequent Flyers will also receive this benefit. On selected flights the preferential access provided to Gold and Platinum members may be above the access available to Silver Frequent Flyers.
Next Generation Check-in benefits for Gold Frequent Flyers
All Gold Frequent Flyers will soon receive a new Qantas card featuring 'intelligent Q' smart chip technology and stylish new Marc Newson designed Q Bag Tags. New chip-enabled Qantas cards allow Gold Frequent Flyers to enjoy smoother, faster check-in with just one touch of the card at a Q Card Reader. Gold Frequent Flyers also receive access to Premium Security Lanes at selected domestic airports.# Experience our online demonstration
Domestic complimentary checked baggage allowance changes
For bookings made from 1 December 2010, for travel from 1 June 2011, Qantas is introducing a piece and weight allowance to Australian domestic checked baggage.† This means that all Qantas customers will have a piece limit, as well as weight limits, applied to their complimentary checked baggage entitlements. When these changes take effect, Gold Frequent Flyers will be entitled to one piece up to 32kg when travelling in Economy and will benefit from an extra piece up to 32kg in Business. Gold Frequent Flyers also benefit from extra allowances on selected Qantas international flights. Current privileges apply for bookings from 1 December 2010 for travel until 31 May 2011. View all checked baggage allowances. View all Gold privileges
Updates to Platinum benefits
Changes to Platinum Frequent Flyer benefits at 2,100 Status credits
Complimentary Partner Gold membership, available to Platinum members on reaching 2,100 Status credits in one membership year, has expanded to include the ability to nominate any family member or friend for complimentary Gold membership. This benefit is available at 2,100 Status credits until 3 May 2011.
New Platinum Frequent Flyer benefits at 2,400 Status credits
With new options available from 1 October 2010 for members who reach 2,400 Status credits in one membership year, Platinum Frequent Flyers may prefer to wait to reach 2,400 Status credits for a choice of reward options:
1. Complimentary Gold membership for your partner, family member or friend, or
2. Three complimentary Qantas Valet Parking or Qantas Chauffeured Transfer invitations~, or
3. A bonus of 50,000 Qantas Frequent Flyer points
Preferential access to Qantas Classic Award seats
To reward those who travel with us more than most, Platinum Frequent Flyers receive preferential access, when available, to selected Qantas Classic Award seats.+ From 4 May 2011, Silver Frequent Flyers will also receive this benefit. On selected flights the preferential access provided to Gold and Platinum members may be above the access available to Silver Frequent Flyers.
Next Generation Check-in benefits for Platinum Frequent Flyers
All Platinum Frequent Flyers will soon receive a new Qantas card featuring 'intelligent Q' smart chip technology and stylish new Marc Newson designed Q Bag Tags. New chip-enabled Qantas cards allow Platinum Frequent Flyers to enjoy smoother, faster check-in with just one touch of the card at a Q Card Reader. Platinum members also receive access to Premium Security Lanes at selected domestic airports.# Experience our online demonstration
Domestic complimentary checked baggage allowance changes
For bookings made from 1 December 2010, for travel from 1 June 2011, Qantas is introducing a piece and weight allowance to Australian domestic checked baggage.† This means that all Qantas customers will have a piece limit, as well as weight limits, applied to their complimentary checked baggage entitlements. When these changes take effect, Platinum Frequent Flyers will benefit from a generous allowance of two pieces, each up to 32kg, regardless of class of travel. Platinum Frequent Flyers also benefit from extra allowances on selected Qantas international flights. Current privileges apply for bookings from 1 December 2010 for travel until 31 May 2011. View all checked baggage allowances
Lounge access changes for Platinum Frequent Flyers
From 1 February 2011, Platinum Frequent Flyers must be travelling on a Qantas, Jetstar or oneworld® flight to access any Qantas Domestic or International Lounge.
View all Platinum privileges
Updates to benefits for Qantas Club members
Changes to domestic check-in benefits for Qantas Club members with Next Generation Check-in
By early 2011, Qantas Club members will receive a new Qantas Club card featuring 'intelligent Q' smart chip technology. New chip-enabled Qantas Club cards allow Qantas Club members to enjoy smoother, faster check-in with just one touch of the card at a Q Card Reader. From 1 February 2011, access to priority check-in counters at domestic airports will no longer be available for Qantas Club members, although this privilege will continue to be available for Qantas international flights. Experience our online demonstration
Domestic complimentary checked baggage allowance changes
For bookings made from 1 December 2010, for travel from 1 June 2011, Qantas is introducing a piece and weight allowance to Australian domestic checked baggage.† This means that all Qantas customers will have a piece limit, as well as weight limits, applied to their complimentary checked baggage entitlements. When these changes take effect, Qantas Club members will be entitled to one piece up to 32kg, regardless of class of travel. Qantas Club members also benefit from extra allowances on selected Qantas international flights. Current privileges apply for bookings from 1 December 2010 for travel until 31 May 2011. View all checked baggage allowances
View all Qantas Club privileges
Fee changes
From 1 December 2010, some program fees are reducing or being removed and others are increasing. Other fees are changing from 4 May 2011 and some new fees are being introduced from this date. Remember, most fees can be avoided if you manage your awards at qantas.com. View all program fees
Oct 5, 2010, 6:49 pm
#9
Moderator: Asiana & Qantas Frequent Flyer
Join Date: Dec 2006
Location: STR/SYD/SMF
Programs: QF Lifetime SG, LH HON, OZ Lifetime Diamond +, HH Diamond, Marriott Lifetime Platinum
Posts: 14,393
Not really on topic but also not worth a new thread:
Award booking and change fees are increasing:
But wait, there is good news:
Award booking and change fees are increasing:
Award assistance fee:
Effective until 30 November 2010
2,500 Points per passenger
OR (where money payment option available)
A$27.50 / NZ$25 (Domestic AU / NZ)
A$27.50 / NZ$25 (Trans Tasman)
A$50 / NZ$45 (International)
in each case per passenger
Effective 1 December 2010 until 3 May 2011
3,500 Points per passenger
OR (where money payment option available – money payment option is not available for NZ Domestic bookings):
The A$ or NZ$ booking fee set out in the 'Fees for making Bookings' table at qantas.com
Effective from 4 May 2011
For International: 6,000 Points per passenger
For all other: 3,500 Points per passenger
OR (where money payment option available – money payment option is not available for NZ Domestic bookings):
The A$ or NZ$ booking fee set out in the 'Fees for making Bookings' table at qantas.com
Effective until 30 November 2010
2,500 Points per passenger
OR (where money payment option available)
A$27.50 / NZ$25 (Domestic AU / NZ)
A$27.50 / NZ$25 (Trans Tasman)
A$50 / NZ$45 (International)
in each case per passenger
Effective 1 December 2010 until 3 May 2011
3,500 Points per passenger
OR (where money payment option available – money payment option is not available for NZ Domestic bookings):
The A$ or NZ$ booking fee set out in the 'Fees for making Bookings' table at qantas.com
Effective from 4 May 2011
For International: 6,000 Points per passenger
For all other: 3,500 Points per passenger
OR (where money payment option available – money payment option is not available for NZ Domestic bookings):
The A$ or NZ$ booking fee set out in the 'Fees for making Bookings' table at qantas.com
Change fees
For Any Seat Award changes: Change and service fees are payable only in money and are disclosed in the applicable Any Seat Award fare conditions.
Effective until 30 November 2010
For Classic Award changes: 2,500 Points per passenger
Effective 1 December 2010 until 3 May 2011
For Classic Award changes: 3,500 Points per passenger.
Effective from 4 May 2011
For Classic Award changes: 3,500 Points per passenger. Where changes are made via Qantas Telephone Sales, Service Fees (below) are payable in addition to the Change Fee.
For Any Seat Award changes: Change and service fees are payable only in money and are disclosed in the applicable Any Seat Award fare conditions.
Effective until 30 November 2010
For Classic Award changes: 2,500 Points per passenger
Effective 1 December 2010 until 3 May 2011
For Classic Award changes: 3,500 Points per passenger.
Effective from 4 May 2011
For Classic Award changes: 3,500 Points per passenger. Where changes are made via Qantas Telephone Sales, Service Fees (below) are payable in addition to the Change Fee.
Service Fees
Effective from 04 May 2011
For Domestic AU / NZ: 4,000 Points per passenger
For Trans Tasman: 4,000 Points per passenger
For International: 8,000 Points per passenger
OR (where money payment option available – money payment option is not available for changes made to NZ Domestic bookings): The A$ or NZ$ change fee set out in the 'Fees for making changes to Bookings' table at qantas.com
Effective from 04 May 2011
For Domestic AU / NZ: 4,000 Points per passenger
For Trans Tasman: 4,000 Points per passenger
For International: 8,000 Points per passenger
OR (where money payment option available – money payment option is not available for changes made to NZ Domestic bookings): The A$ or NZ$ change fee set out in the 'Fees for making changes to Bookings' table at qantas.com
But wait, there is good news:
Replacement Card Fee
Effective until 30 November 2010
A$25 or 2,500 Points per Card
Effective from 01 December 2010
A$10 or 1,000 Points per Card
Effective until 30 November 2010
A$25 or 2,500 Points per Card
Effective from 01 December 2010
A$10 or 1,000 Points per Card
Oct 5, 2010, 6:53 pm
#10
Join Date: Mar 2003
Location: SYD
Programs: DJ, QF, SPG, Hilton
Posts: 2,984
This is so stupid and petty, it's funny...
So, for changes/bookings that you may not be able to make online, i.e., failings that are on QF, they charge you more for it.
However, if you lose your card, i.e., likely to be your fault, they charge you less? Not to mention, some cards are potentially costier to replace due to the chip...
Irony, anyone?
So, for changes/bookings that you may not be able to make online, i.e., failings that are on QF, they charge you more for it.
However, if you lose your card, i.e., likely to be your fault, they charge you less? Not to mention, some cards are potentially costier to replace due to the chip...
Irony, anyone?
Oct 5, 2010, 10:02 pm
#11
FlyerTalk Evangelist
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,409
I thought the terms and conditions said Qantas would endevour to give six months notice of negative programe changes which are within its control? (sorry can't access the program t and c at the moment due to very slow internet connection).
This would mean the increase in assisted booking fee is not valid (from 2500 to 3500) - it is within QF's control.
Please disregard if the Ts and Cs only require only a 3 or 4 month notice period.
Ok - I just checked, clause 3.2 says 6 month's notice for any material change where a benefit is limited and was provided by Qantas. Certainly the fee change was a change to the Ts and Cs, but I guess they don't consider it a benefit that has been 'limited'??
This would mean the increase in assisted booking fee is not valid (from 2500 to 3500) - it is within QF's control.
Please disregard if the Ts and Cs only require only a 3 or 4 month notice period.
Ok - I just checked, clause 3.2 says 6 month's notice for any material change where a benefit is limited and was provided by Qantas. Certainly the fee change was a change to the Ts and Cs, but I guess they don't consider it a benefit that has been 'limited'??
Last edited by LHR/MEL/Europe FF; Oct 5, 2010 at 10:08 pm
Oct 6, 2010, 1:09 am
#12
Join Date: Oct 2009
Location: usually in Pacific Islands
Programs: NZ (LT Koru); QF (WP & LTG); FJ (Tabua)
Posts: 123
Stupid and petty yes. But loss of priority checkin for Qantas Club and Gold is a bit of a slap in the face and a major degrade. NOT funny at all! Yeah, we hear all about seamless checkin and the kiosks and now the fancy luggage labels etc., but I still don't see what is in for Qantas to remove this entitlement. I suppose they will now be able to reduce staffing in the premium checkin areas?
Oct 6, 2010, 1:37 am
#13
FlyerTalk Evangelist
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,409
Stupid and petty yes. But loss of priority checkin for Qantas Club and Gold is a bit of a slap in the face and a major degrade. NOT funny at all! Yeah, we hear all about seamless checkin and the kiosks and now the fancy luggage labels etc., but I still don't see what is in for Qantas to remove this entitlement. I suppose they will now be able to reduce staffing in the premium checkin areas?
Oct 6, 2010, 5:15 am
#14
Moderator: Asiana & Qantas Frequent Flyer
Join Date: Dec 2006
Location: STR/SYD/SMF
Programs: QF Lifetime SG, LH HON, OZ Lifetime Diamond +, HH Diamond, Marriott Lifetime Platinum
Posts: 14,393
Oct 6, 2010, 5:41 am
#15
Join Date: Jun 2002
Location: London, UK
Programs: BA Gold(OWE), QF LTG, MR Plat, IHG Spire, Hertz PC
Posts: 8,156