Community
Wiki Posts
Search

ATL security

Thread Tools
 
Search this Thread
 
Old Jul 17, 2008 | 10:18 am
  #1  
Original Poster
All eyes on you!
15 Years on Site
 
Join Date: Apr 2007
Location: AMS
Programs: A number, but no status no more
Posts: 3,050
ATL security

Hi all,

Due to some issues with my NW ticket today on a flight from ATL to DTW, I found myself with the lovely SSSS on my boarding pass.

Knowing that I was in for a secondary screening, I cheerfully head to security ... go through the metal detector, my carry-on goes through the X-ray ... and NO additional security.

So here I am, putting my shoes back on and wondering what to do ... I strolled over to the central TSA counter, and asked whether I should have gotten additional screening. The friendly TSA officer say 'Yes' and 'You wouldn't get on your flight without going through it'. So he took me back to one of the lines, had me patted down, and go through the metal detector again and my bag was checked for explosives.

Overall, he was very friendly about it, and thanked me several times for coming to ask. He also asked me to point out the lane through which I came, saying, 'It's not that we suspect people like you, but it's all about the process being applied.'.

So I think some TSO is going to get a serious reminder about the 4S' on a boarding pass. For myself, it must have taken me about 5 extra minutes, but it was handled in a very friendly and professional manner by the TSA agent I contacted.

So, as a reminder to everyone ... if you've been marked for SSSS and the TSO's don't take care of it, remind them.

Cheers,

GenevaFlyer
GenevaFlyer is offline  
Old Jul 17, 2008 | 10:35 am
  #2  
Moderator: Coupon Connection & S.P.A.M
50 Countries Visited
5M
All eyes on you!
25 Years on Site
 
Join Date: May 2000
Location: Louisville, KY
Programs: Destination Unknown, TSA Disparager Diamond (LTDD)
Posts: 58,132
Actually, that's a good opportunity to instead remind the airlines that haraSSSSment is wrong.

I'd wait until the absolute minimum time to board and then present my boarding pass. The GA now has a decision. Summon the TSA to the gate to haraSSSS the passenger and possibly/probably take a delay or just on the passenger, as should always be the case.

HaraSSSSment is disgusting and the more we can do to inconvenience the airlines who do not stand up to the scum in the TSA responsible for this nonSSSSense, the sooner we will be well rid of it.
Spiff is offline  
Old Jul 17, 2008 | 10:57 am
  #3  
 
Join Date: Apr 2008
Posts: 843
Originally Posted by Spiff
Actually, that's a good opportunity to instead remind the airlines that haraSSSSment is wrong.

I'd wait until the absolute minimum time to board and then present my boarding pass. The GA now has a decision. Summon the TSA to the gate to haraSSSS the passenger and possibly/probably take a delay or just on the passenger, as should always be the case.
Serious question, no flame. The airline could summon a TSO to screen at the gate, but wouldn't the more likely case be the passenger would be sent back to the checkpoint? If this was the case and the passenger missed their flight would the airline be obligated to compensate them in some way? Would they automatically re-book them on a later flight? I know the TSA isn't going to help.
Good Guy is offline  
Old Jul 17, 2008 | 11:01 am
  #4  
 
Join Date: Mar 2003
Posts: 9,740
Portions of the post that previously appeared in this space have been deleted. I would provide you with a reason why, but doing so would likely be against the TOS.

Last edited by uncertaintraveler; Dec 18, 2008 at 2:37 pm
uncertaintraveler is offline  
Old Jul 17, 2008 | 11:26 am
  #5  
FlyerTalk Evangelist
10 Countries Visited
20 Countries Visited
30 Countries Visited
20 Years on Site
 
Join Date: Aug 2001
Location: Finally back in Boston after escaping from New York
Posts: 13,684
It could easily get into a game of "I'm not to blame." The GA would say, sorry, you weren't properly screened and I can't let you on the flight. I have to keep up the stats for the flight. If you're not onboard, you don't go. It's not our fault the TSA messed up.

The TSA would rescreen you and send you back, but tell you that they don't compensate you for missing your flight and that you should have gotten to the airport with plenty of time for all contingencies.

In other words, yeah, you could have been hosed.

Mike
mikeef is offline  
Old Jul 17, 2008 | 11:34 am
  #6  
A FlyerTalk Posting Legend
10 Countries Visited
Conversation Starter
All eyes on you!
20 Years on Site
 
Join Date: Sep 2002
Location: LAX/TPE
Programs: United 1K, JAL Sapphire, SPG Lifetime Platinum, National Executive Elite, Hertz PC, Avis PC
Posts: 47,152
If this was Delta, they'd just send you back to security and you'd miss your flight for sure - they don't care. It's all for security

Another airline might be willing to either summon the TSA to the gate, or even just ignore the fact your bp wasn't stamped to indicate you were appropriately groped.
bocastephen is offline  
Old Jul 17, 2008 | 11:58 am
  #7  
10 Countries Visited
20 Countries Visited
30 Countries Visited
15 Years on Site
 
Join Date: Jun 2007
Location: SEA
Programs: AS-GoldMVP,Hilton, Hyatt, Hertz
Posts: 915
Originally Posted by mikeef
It could easily get into a game of "I'm not to blame." The GA would say, sorry, you weren't properly screened and I can't let you on the flight. I have to keep up the stats for the flight. If you're not onboard, you don't go. It's not our fault the TSA messed up.

The TSA would rescreen you and send you back, but tell you that they don't compensate you for missing your flight and that you should have gotten to the airport with plenty of time for all contingencies.

In other words, yeah, you could have been hosed.

Mike
I agree. That happened to me once with Air Canada. I had the dreaded 4S, I had all the additional screening and then headed to the gate. I got to the gate and my BP had not been signed off that they did the additional screening. As I was getting on the plane, the GA would not let me on because I wasn't signed off...sigh..... I had to go all the way back and fortunately the same people were there, idle at this time, they rechecked me, signed off and back to the gate I went. Of course, by this time, I missed my flight and had to rebook, but Air Canada was nice about it and didn't charge me for changing the flight. The same GA's were there and they did help me out with flights to get me on my way.
The only thing that frustrated me was that I was there 2 1/2 hours early for that flight....obviously not early enough...... LOL LOL Oh well.

But if you have to go through that extra security, make sure they have signed off on it!
Emeraldcity is offline  
Old Jul 17, 2008 | 12:13 pm
  #8  
Moderator, Omni, Omni/PR, Omni/Games, FlyerTalk Posting Legend
20 Countries Visited
1M
40 Nights
20 Years on Site
 
Join Date: Oct 2004
Location: Between DCA and IAD
Programs: UA 1K MM; Hilton Diamond
Posts: 72,572
Originally Posted by GenevaFlyer
So, as a reminder to everyone ... if you've been marked for SSSS and the TSO's don't take care of it, remind them.
Actually, I'd not be too keen on reminding the TSA they've missed something. More on this below.

Originally Posted by Good Guy
Serious question, no flame. The airline could summon a TSO to screen at the gate, but wouldn't the more likely case be the passenger would be sent back to the checkpoint? If this was the case and the passenger missed their flight would the airline be obligated to compensate them in some way? Would they automatically re-book them on a later flight? I know the TSA isn't going to help.
More likely, the airline will simply let you board. I've had this happen on US tickets several times, without an issue. The first couple of times, I told the GA, "Uh, I was NOT a SSSSelectee on my original flight, so please remove it from this BP--I know you can do that." The GA responded, each time, with, "Don't worry--the GA working the flight will just ignore it." And, sure enough, every time they have.

I wouldn't say that's a guarantee, and DL is infamous for sending pax back to the checkpoint... but I also wouldn't be so quick to think the GA is going to either summon a TSO or send one back to the checkpoint.
exerda is offline  
Old Jul 17, 2008 | 12:16 pm
  #9  
20 Years on Site
 
Join Date: Apr 2003
Location: BOS and vicinity
Programs: Former UA 1P
Posts: 3,730
Why not just go to the gate agent or customer service and request a new boarding pass? Say that the old one got mangled, coffee spilled on it, flushed down the toilet accidentally, etc. Not at all unusual to do so; I probably only board the flight with the same BP I used to clear TSA about a third of the time. (combination of upgrades, seat changes, that I tend to print multiple BPs from the online system in case I misplace one, etc.)

Will 1) the new BP have SSSS on it, and 2) even if it does will the GA require the pax to get rescreened?

If both (1) and (2), it would seem that any SSSS pax who has their seat changed post-TSA is pretty much hosed.
studentff is offline  
Old Jul 17, 2008 | 1:24 pm
  #10  
Moderator: Coupon Connection & S.P.A.M
50 Countries Visited
5M
All eyes on you!
25 Years on Site
 
Join Date: May 2000
Location: Louisville, KY
Programs: Destination Unknown, TSA Disparager Diamond (LTDD)
Posts: 58,132
Originally Posted by Good Guy
Serious question, no flame. The airline could summon a TSO to screen at the gate, but wouldn't the more likely case be the passenger would be sent back to the checkpoint? If this was the case and the passenger missed their flight would the airline be obligated to compensate them in some way? Would they automatically re-book them on a later flight? I know the TSA isn't going to help.
If the plane leaves without the passenger and the passenger presented him/herself at the appropriate time, then that passenger is IDB. The correct attitude for the passenger to have is: "I don't care what stupid "security" procedures were or were not followed. I did not evade security or you would have the police here. If this aircraft departs without me, I expect IDB compensation, which I'll take in cash, please."
Spiff is offline  
Old Jul 17, 2008 | 1:31 pm
  #11  
FlyerTalk Evangelist
Conversation Starter
All eyes on you!
20 Years on Site
 
Join Date: Nov 2002
Location: ORD
Posts: 14,771
Originally Posted by Good Guy
Serious question, no flame. The airline could summon a TSO to screen at the gate, but wouldn't the more likely case be the passenger would be sent back to the checkpoint? If this was the case and the passenger missed their flight would the airline be obligated to compensate them in some way? Would they automatically re-book them on a later flight? I know the TSA isn't going to help.
This is exactly what happened to me once. I was one of the last boarding groups, too, so I had to literally run back across ORD to the checkpoint, explain what happened to the TSA, get patted down and swabbed, and run back to the gate - all the while lugging my rollaboard and laptop bag.
gfunkdave is offline  
Old Jul 17, 2008 | 1:36 pm
  #12  
Moderator: Coupon Connection & S.P.A.M
50 Countries Visited
5M
All eyes on you!
25 Years on Site
 
Join Date: May 2000
Location: Louisville, KY
Programs: Destination Unknown, TSA Disparager Diamond (LTDD)
Posts: 58,132
Originally Posted by gfunkdave
This is exactly what happened to me once. I was one of the last boarding groups, too, so I had to literally run back across ORD to the checkpoint, explain what happened to the TSA, get patted down and swabbed, and run back to the gate - all the while lugging my rollaboard and laptop bag.
I would have declined to do that. It wasn't your fault that the TSA failed to haraSSSS you in the prescribed manner.

"On me or pay me - I don't care which you choose."
Spiff is offline  
Old Jul 17, 2008 | 1:38 pm
  #13  
A FlyerTalk Posting Legend
40 Countries Visited
3M
All eyes on you!
20 Years on Site
 
Join Date: Sep 2003
Location: Living the dream in Antigua and the nightmare in Florida
Programs: AA PLAT 2MM, *A Gold, Hilton Diamond
Posts: 56,533
Originally Posted by exerda
I wouldn't say that's a guarantee, and DL is infamous for sending pax back to the checkpoint... but I also wouldn't be so quick to think the GA is going to either summon a TSO or send one back to the checkpoint.
The last time I was re-routed in ATL from AA to DL the GA over-rode the haraSSSSment BP - I had explained to them beforehand it was a re-route and that it would be completely pointless for me to go through security again. Whether or not my explanation helped, the agent entered a code in the scanner to void the SSSS. Similar thing happened in IND, moving from DL to FL - they simply issued a new BP without the stigma of haraSSSSment.
SJCFlyerLG is offline  
Old Jul 17, 2008 | 4:49 pm
  #14  
 
Join Date: Dec 2007
Location: Gotham City
Programs: Rapid Rewards, Skymiles, HHonors, Amex MR; Browns, Cavs, Indians, and Buckeyes Season Ticket Holder
Posts: 2,027
i've also had a GA/CSR override it in a re-route, but with a pen and some scribbles
sammy0623 is offline  
Old Jul 17, 2008 | 6:46 pm
  #15  
FlyerTalk Evangelist
All eyes on you!
20 Years on Site
 
Join Date: May 2001
Location: MSY; 2-time FT Fantasy Football Champ, now in recovery.
Programs: AA lifetime GLD; UA Silver; Marriott LTTE; IHG Plat,
Posts: 14,813
It's been a long time since I've been SSSS'ed. How the the GA's know if the extra screening was applied or not? Is there some special stamp or something TSA marks your BP with?
swag is offline  


Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.