Rude customs and immigrations
#1
Original Poster
Join Date: Apr 2001
Posts: 3,083
Rude customs and immigrations
Recently I came into the country via private aircraft.
We had an 'appointment' with customs and immigration at an uncontrolled airport. They arrived over 40 minutes late.
I was a little upset that they had not apologized for being late, and perhaps this came through my attitude--I needed to get on my way. Nevertheless, the agent typed and typed into his computer.
I thought the customs agent was rude and overly aggressive. He searched everything [found nothing]. What I found silly about this is that we had been alone at this airport for almost an hour...we could have loaded and unloaded the airplane many times over. Furthermore, he stepped in parts of the plane that could damage the plane.
If this was a private company I would complain...but I do not want to get on some bad list...nice way to feel in America.
Can they put 'whatever they want' into the system so I will be overly searched in the future?
Any similar experiences?
We had an 'appointment' with customs and immigration at an uncontrolled airport. They arrived over 40 minutes late.
I was a little upset that they had not apologized for being late, and perhaps this came through my attitude--I needed to get on my way. Nevertheless, the agent typed and typed into his computer.
I thought the customs agent was rude and overly aggressive. He searched everything [found nothing]. What I found silly about this is that we had been alone at this airport for almost an hour...we could have loaded and unloaded the airplane many times over. Furthermore, he stepped in parts of the plane that could damage the plane.
If this was a private company I would complain...but I do not want to get on some bad list...nice way to feel in America.
Can they put 'whatever they want' into the system so I will be overly searched in the future?
Any similar experiences?
#3

Join Date: Apr 2005
Location: YUL
Programs: AC SE
Posts: 2,103
...We had an 'appointment' with customs and immigration at an uncontrolled airport. They arrived over 40 minutes late.
I was a little upset that they had not apologized for being late, and perhaps this came through my attitude--I needed to get on my way. Nevertheless, the agent typed and typed into his computer.
I thought the customs agent was rude and overly aggressive. He searched everything [found nothing]. What I found silly about this is that we had been alone at this airport for almost an hour...we could have loaded and unloaded the airplane many times over. Furthermore, he stepped in parts of the plane that could damage the plane...
I was a little upset that they had not apologized for being late, and perhaps this came through my attitude--I needed to get on my way. Nevertheless, the agent typed and typed into his computer.
I thought the customs agent was rude and overly aggressive. He searched everything [found nothing]. What I found silly about this is that we had been alone at this airport for almost an hour...we could have loaded and unloaded the airplane many times over. Furthermore, he stepped in parts of the plane that could damage the plane...
The pilot is responsible to hold the aircraft, passengers and baggage until authorized for release. Failing to due so, the pilot will be subject to civil, criminal penalties and face a chance that their aircraft may be forfeited. A very strong motivation to comply with CBP exists.
#6

Join Date: Apr 2004
Location: Scottsdale, AZ
Programs: AA 2MM - UA 1P / Hyatt Diamond - SPG Plat / Hertz 5* - Avis 1st
Posts: 3,933
Well, let's see. You interacted with government bureaucrats, and they were:
1. Slow
2. Rude
3. Ineffective
That sounds about right! This is why Reagan's "Morning in America" was so popular, because your experience mirrors 99% of the rest of our interactions with anything run by the government.
1. Slow
2. Rude
3. Ineffective
That sounds about right! This is why Reagan's "Morning in America" was so popular, because your experience mirrors 99% of the rest of our interactions with anything run by the government.
#7
Join Date: Aug 2006
Location: CLT
Posts: 7,249
I know that Canada can flag people for thorough questioning. I used to go in without issue, now every time i get sent to immigration. Usually they just ask me a few questions so I wish I could get unflagged. I just hate waiting in the queue for 1 hour just for 2 questions.
I'm sure the US does the same so best be careful unfortunately.
I'm sure the US does the same so best be careful unfortunately.
#8




Join Date: Aug 2006
Location: DCA / WAS
Programs: DL 2+ million/PM, YX, Marriott Plt, *wood gold, HHonors, CO Plt, UA, AA EXP, WN, AGR
Posts: 9,386
CBP has been known to tear apart private airplanes on fishing expeditions, leaving the pilot to deal with a pile of parts left on the ramp.
#9

Join Date: Apr 2005
Location: YUL
Programs: AC SE
Posts: 2,103
I fail to see what possible similarities exist between a TSA screener being rough with a carry-on bag and a CBP agent damaging an aircraft.
#10




Join Date: May 2005
Location: various cities in the USofA: NYC, BWI, IAH, ORD, CVG, NYC
Programs: Former UA 1K, National Exec. Elite
Posts: 5,487
The TSA person is trying to catch things intended to harm people. The CBP agent is trying to catch things that need to be taxed. Obviously the CBP agent needs more power.
#12

Join Date: Apr 2005
Location: YUL
Programs: AC SE
Posts: 2,103
#13
Join Date: Jan 2006
Location: YPE
Posts: 421
I used to go through this routine every three to four months as a child, up until the time that I left home for University. Our family divided the year between residences in Southern Ontario and the Bahamas, travelling in our family "station wagon" (PA-32 Piper Lance), and, as you can imagine, these trips entailed frequent border crossings into and through the US. The OP hasn't described anything remotely out of the ordinary, and certainly nothing that would merit a specific complaint.
I can recall MANY occasions upon which, after transiting MYLS -- FLL, our plane would be COMPLETELY stripped by US Customs looking for contraband. Everything would come out: luggage, seats, panelling, etc., and the entire process could take anywhere upwards of one to two hours. Officers were always very professional (if a little surly, probably at the thought of having to perform a futile search), and we understood that they were all on edge because the nature of their job could be quite dangerous.
I can also recall spending an hour or two on the tarmac of remote airports-of-entry -- Havre and Glasgow, Montana come to mind -- before customs/immigrations officers finally arrived on scene to let us in to the generally deserted airports. We all understood that most officers had to travel from some larger centre, had other duties to attend to, and may even have been off-duty, and were grateful just to have someone be able to clear us through. These delays are unavoidable and just part of general aviation.
I can recall MANY occasions upon which, after transiting MYLS -- FLL, our plane would be COMPLETELY stripped by US Customs looking for contraband. Everything would come out: luggage, seats, panelling, etc., and the entire process could take anywhere upwards of one to two hours. Officers were always very professional (if a little surly, probably at the thought of having to perform a futile search), and we understood that they were all on edge because the nature of their job could be quite dangerous.
I can also recall spending an hour or two on the tarmac of remote airports-of-entry -- Havre and Glasgow, Montana come to mind -- before customs/immigrations officers finally arrived on scene to let us in to the generally deserted airports. We all understood that most officers had to travel from some larger centre, had other duties to attend to, and may even have been off-duty, and were grateful just to have someone be able to clear us through. These delays are unavoidable and just part of general aviation.
#14
Join Date: Sep 2007
Posts: 68
Do they attempt to put their destruction back together or just leave you there with a pile of pieces?
Also...I can't believe they are allowed to tear apart an aircraft since their actions could result in making the plane unsafe...it's not exactly a rickshaw.
Also...I can't believe they are allowed to tear apart an aircraft since their actions could result in making the plane unsafe...it's not exactly a rickshaw.
#15




Join Date: Aug 2006
Location: DCA / WAS
Programs: DL 2+ million/PM, YX, Marriott Plt, *wood gold, HHonors, CO Plt, UA, AA EXP, WN, AGR
Posts: 9,386



