Disfunctional idoits at DCA
Jul 20, 2007 | 8:04 pm
#1
Original Poster
Join Date: Aug 2006
Location: DCA / WAS
Programs: DL 2+ million/PM, YX, Marriott Plt, *wood gold, HHonors, CO Plt, UA, AA EXP, WN, AGR
Posts: 9,386
Disfunctional idoits at DCA
Haven't flown from DCA lately, it's been BWI or IAD mostly due to pricing.
Arrived at the line for the DL pier at DCA, as I started into the line, there was a guy with a yellow shirt, MWAA (airport authority) emblem, and a handful of baggies. THis is "new". No big deal, I walked past him as he barked about liquids.
Got to the front of the line, and was waiting to go through the XRay and WTMD. THere were no plastic bins, but there were stacks on the other lines, and another yellow-shirted person, with baggies in hand, barking about liquids. I looked at him and said, "We need some bins over here, why don't you bring some" and he said "Someone will bring some soon"... my response was a very curt "you're standing there doing nothing, why can't you do it?" as he turned his back to me.
The passenger in front of me retrieved about 10 bins from the other line while the fool in yellow stood there. As I was pushing my stuff along the table, a TSA screener brought a stack of bins over, placed them on the table, and shoved my stuff to the ground.
Wholly and totally inappropriate.
If the airport's going to provide a service, their folks should help keep the line moving.
Arrived at the line for the DL pier at DCA, as I started into the line, there was a guy with a yellow shirt, MWAA (airport authority) emblem, and a handful of baggies. THis is "new". No big deal, I walked past him as he barked about liquids.
Got to the front of the line, and was waiting to go through the XRay and WTMD. THere were no plastic bins, but there were stacks on the other lines, and another yellow-shirted person, with baggies in hand, barking about liquids. I looked at him and said, "We need some bins over here, why don't you bring some" and he said "Someone will bring some soon"... my response was a very curt "you're standing there doing nothing, why can't you do it?" as he turned his back to me.
The passenger in front of me retrieved about 10 bins from the other line while the fool in yellow stood there. As I was pushing my stuff along the table, a TSA screener brought a stack of bins over, placed them on the table, and shoved my stuff to the ground.Wholly and totally inappropriate.
If the airport's going to provide a service, their folks should help keep the line moving.
Jul 20, 2007 | 10:56 pm
#2
FlyerTalk Evangelist
Join Date: Jan 2005
Location: BWI
Programs: AA Gold, HH Diamond, National Emerald Executive, TSA Disparager Gold
Posts: 15,180
Jul 21, 2007 | 7:26 am
#3
Original Poster
Join Date: Aug 2006
Location: DCA / WAS
Programs: DL 2+ million/PM, YX, Marriott Plt, *wood gold, HHonors, CO Plt, UA, AA EXP, WN, AGR
Posts: 9,386
Jul 21, 2007 | 9:37 am
#5
FlyerTalk Evangelist
Join Date: Jan 2005
Location: BWI
Programs: AA Gold, HH Diamond, National Emerald Executive, TSA Disparager Gold
Posts: 15,180
Jul 21, 2007 | 10:04 am
#7
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus. Eurobonus Millionaire
Posts: 38,683
I have had similar experiences with the bins at DCA.
Jul 21, 2007 | 10:27 am
#8
Join Date: Jun 2007
Location: SRQ-NYC-DCA
Programs: OnePass Infinite CO MM, PC Charter Lifer SkyMiles GM, MileagePlus
Posts: 1,826
DCA TSA Screeners
Don't ask what your airport can do for you
Ask what you can do for your airport
The security checkpoints at DCA are certainly
in the running for "Worst Operated" awards
I'm there all too often
Chic
Ask what you can do for your airport
The security checkpoints at DCA are certainly
in the running for "Worst Operated" awards
I'm there all too often
Chic