Once More into the Security Breach
#16
Join Date: Aug 2005
Programs: United 1k ; SW A+ Preferred; Hilton Diamond, Marriott Gold
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First, it was probably not TSA, but a private contractor that examined your ID, so in this case you really can't blame the TSA.
Of course the TSA is at fault, as the contractor would be operating under a contract from the TSA. The TSA is ultimatley accountable for the performance of thier subcontractors.
When CO loses your luggage, even though the majority of it's baggage handling is contracted out, CO is still accountable. Exact same thing here.
Of course the TSA is at fault, as the contractor would be operating under a contract from the TSA. The TSA is ultimatley accountable for the performance of thier subcontractors.
When CO loses your luggage, even though the majority of it's baggage handling is contracted out, CO is still accountable. Exact same thing here.
#18




Join Date: Jun 2003
Location: Philadelphia, PA USA
Programs: CO Silver, HHonors Gold, Marriott Silver
Posts: 984
Secondly, boarding passes are not a security mechanism. I can print out a boarding pass with any name I want, simply by modifying the text in the HTML of the OLCI boarding pass.
There was even a site created by a computer security grad student that would let you print out fake NW boarding passes. He did it to raise awareness of how useless BP checking is for a security measure. It's just another scene in airport security theater.
There was even a site created by a computer security grad student that would let you print out fake NW boarding passes. He did it to raise awareness of how useless BP checking is for a security measure. It's just another scene in airport security theater.
As for the original topic, I'm my parents' kid
and I've checked them in online for their flights several times in the past. Usually because I'm their "TA" and book the tickets through my account, so it's just easier.
#19
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Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
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#20
FlyerTalk Evangelist




Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
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This belongs in the Travel Safety & Security forum.
Xyzzy
CO forum moderator
Xyzzy
CO forum moderator
#21
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Join Date: May 2001
Location: LAX; AA EXP, MM; HH Gold
Posts: 31,789
Of course the TSA is at fault, as the contractor would be operating under a contract from the TSA. The TSA is ultimatley accountable for the performance of thier subcontractors.
When CO loses your luggage, even though the majority of it's baggage handling is contracted out, CO is still accountable. Exact same thing here.
When CO loses your luggage, even though the majority of it's baggage handling is contracted out, CO is still accountable. Exact same thing here.
#22
Join Date: May 2006
Posts: 355
The boarding pass and id checks are examples of the "appearance of security" and not actually effective security measures.
There are several ways of looking at systematic errors.
First is the "design error" element. In other words -- if implemented perfectly -- is a particular security measure designed to achieve a specific result. The boarding pass is an unsecure document, and as such susceptible to effective forgery even by amatuers. Driver's licenses and other forms of government-issued photo id are a bit more effort, but routinely achievable by high school football players across the country.
However, even assuming the ID is not forged and the boarding pass is not forged, they are only useful in potentially identifying identity after a security breach has taken place.
Second, is the "operator error" element. In other words, you can have the absolute most theoretically effective tool, but if the person performing the task does not perform it correctly, then the process is a failure.
In this case, you take a process with ample design flaws and complicate it with the kind of operator error you experienced. From a statistics perspective, its a multiplicative situation.
So if you start with a flawed design and combine it with inattentive personnel, it's fairly easy to reach the point where the mere toss of coin is a more effective security screening procedure.
#23




Join Date: Sep 2003
Location: Houston
Posts: 8,957
But what has happened is that the list of prohibited items has so greatly expanded from toothpaste to water to pocket knives that it becomes much more difficult for the screeners to find the items that really matter (e.g. EWR's 90%+ failure rate in a test that was leaked). If I ask you to look for just three items when you are screening, you will be much more likely to find them than if I ask you to look for 100 items of which those three are a part. It is just the way our minds work. As such, the items that really matter (guns and explosives) are more likely to be missed now than they were before IMHO.
Where we are better off post-9/11 is that we now have hardened cockpit doors and a different approach to how we deal with hijackers. Flight 93 is an example of that. If those passengers were forewarned earlier, they might have been able to prevent the hijacking. As it was, they did prevent the hijackers from destroying their intended target.
So are we better? I think yes, but in spite of TSA screening points.
#24
Join Date: May 2006
Posts: 355
There's a fair amount of math and industrial job design/psychology you could use to analyze it. But the logic you laid out gets to a big part of the problem. Given a relatively constant inspection time, the greater the number and variety of items you look for, the greater the likelihood that at least one of those prohibited items will pass thru undetected.
In plain language, it's a choice between doing a few jobs well and large number of jobs poorly.
Toss into that the mind-numbing randomness and number of truly trivial changes.
The result is a flawed process which -- even if perfect -- is almost certainly to be misapplied by under skilled, undertrained, undermotivated and understaffed personnel.
Which just reinforces what I have said before: The TSA is a political solution, not a security solution.
#25
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There was an interesting (and amusing) article on the New York Times OpEd page this morning regarding a security breach on a CO flight at EWR. http://www.nytimes.com/2007/01/15/op...=1&oref=slogin

