The Return of TSA Gate Screening?
#16
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Join Date: Oct 2004
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Originally Posted by goalie
actually in this case, i don't fault ua but rather the parameters they were told to use-the g/a couldn't believe what happened and it's the progamming that needs to be changed but you can't change the programming without someone changing the rules so i put the blame on the tsa "system"
I know I do.
#17
Join Date: Jul 2004
Posts: 704
Originally Posted by sowalsky
It never hurts to keep a red pen on your and write TSA with a circle around it on every boarding pass anyway!
#19
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the whole screening process is really a big joke
After sept 11, the idea of TSA was essentially to ensure that anyone who travels isn't planning to bring weapons or cause criminal acts such as those that happen to the twin towers. It wasn't meant to provide the TSA folks with powers or for them to use condescending behaviour towards travellers.
At that period in time, other airports considered the world safest such as singapore changi airport, Tokyo and others screened passengers and once they were past security, they were never asked to come back. At these screening posts, the screening personnel were aware that even though they were doing "security", they were aware that they were part of the service industry and the expectation is that they cannot be HOSTILE in attitude and remain polite yet professional.
Its really weird and doggy to have to ask someone after they have been through security to go through security again because of some administrative blunder that no one is ready to admit to. To do so is an admittance that TSA didnt screen properly the first time. In which case, i think its fair to say that if anyone lost any property in the terminal or if they are robbed or mugged or whatsoever, TSA at that particular airport can be sued for negligence. It is specific and non-negotiable that TSA would be partially responsible.
To make things worse, there is some truth in the TSA folks being "power hungry individuals" or giving lots and lots of attitude, to put it simple. A lot of times, a lot of complaints are due to the attitude given by TSA individuals.
Let's just use an example being cited in this thread of someone being ask to return to TSA even though they have been screened. Does the TSA individual recognise the inconvenience and mistake that the company made that caused this individual to suffer a re-screen. Furthermore, in such circumstances, it would only be appropriate for the TSA folks to recognise that the poor traveller has gone through the screening process and should only be screened as a "lip service" or "for show" only and not be given a lot of trouble by the individual TSA staff. Very often, it is not.
I have always been against the shoe policy implemented by USA and its inconsistent 1 inch rule. Must someone really suffer physically from the dirty floors that the TSA operate from before a mistake is realised??
Hopefully, Bart can realise what im getting at.
At that period in time, other airports considered the world safest such as singapore changi airport, Tokyo and others screened passengers and once they were past security, they were never asked to come back. At these screening posts, the screening personnel were aware that even though they were doing "security", they were aware that they were part of the service industry and the expectation is that they cannot be HOSTILE in attitude and remain polite yet professional.
Its really weird and doggy to have to ask someone after they have been through security to go through security again because of some administrative blunder that no one is ready to admit to. To do so is an admittance that TSA didnt screen properly the first time. In which case, i think its fair to say that if anyone lost any property in the terminal or if they are robbed or mugged or whatsoever, TSA at that particular airport can be sued for negligence. It is specific and non-negotiable that TSA would be partially responsible.
To make things worse, there is some truth in the TSA folks being "power hungry individuals" or giving lots and lots of attitude, to put it simple. A lot of times, a lot of complaints are due to the attitude given by TSA individuals.
Let's just use an example being cited in this thread of someone being ask to return to TSA even though they have been screened. Does the TSA individual recognise the inconvenience and mistake that the company made that caused this individual to suffer a re-screen. Furthermore, in such circumstances, it would only be appropriate for the TSA folks to recognise that the poor traveller has gone through the screening process and should only be screened as a "lip service" or "for show" only and not be given a lot of trouble by the individual TSA staff. Very often, it is not.
I have always been against the shoe policy implemented by USA and its inconsistent 1 inch rule. Must someone really suffer physically from the dirty floors that the TSA operate from before a mistake is realised??
Hopefully, Bart can realise what im getting at.
#20
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Originally Posted by trekkie
Its really weird and doggy to have to ask someone after they have been through security to go through security again because of some administrative blunder that no one is ready to admit to. To do so is an admittance that TSA didnt screen properly the first time.
From a strictly risk-vulnerability point of view, I am 100% confident that any selectee who was "missed" at the checkpoint is NOT carrying anything dangerous that is going to take down a plane. They may have a lighter (heavens!) or maybe a baby Swiss Army knife (gasp!), but they will NOT have anything that is going to pose a real threat to the people on that plane. Nonetheless, we're required to re-screen them again at the gate if they weren't properly screened as selectees at the checkpoint. One time, the airline simply sent a missed selectee back to the checkpoint for the proper screening. My screening manager was upset that the airline didn't escort the passenger back to the checkpoint. I asked him what the big deal was, and he told me that it was considered a breach. Having known him as a friend a number of years prior to TSA, I asked him how he could say that to me and keep a straight face. He didn't appreciate the comment. To this day, I am still dumbfounded how TSA considers this a breach.
As for the rest of your post, you'll get no disagreement from me. There is no excuse for rude behavior. However, allow me to point out that rude behavior existed before TSA from private contract screeners. It exists outside of TSA as well. It is, unfortunately, a reflection of our society where rudeness seems to be tolerated. Reminds me of a joke about a customer who finishes paying for his goods at the register and then asks the cashier, "Aren't you supposed to wish me a nice day?" And she responds, "It's written on the receipt."
#21
Join Date: Aug 2000
Location: Orange County, CA
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Originally Posted by Bart
One time, the airline simply sent a missed selectee back to the checkpoint for the proper screening. My screening manager was upset that the airline didn't escort the passenger back to the checkpoint. I asked him what the big deal was, and he told me that it was considered a breach. Having known him as a friend a number of years prior to TSA, I asked him how he could say that to me and keep a straight face. He didn't appreciate the comment. To this day, I am still dumbfounded how TSA considers this a breach.
#22
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Join Date: Dec 2003
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Originally Posted by L-1011
It makes sense from an "Ivory Tower" point of view. IF the reason behind the selectee screening is that you should find what was missed in the regular screening, and I guess that's what the I.T. characters believe, then why give the selectee a chance to drop "that thing" in a trash can on his way back to the checkpoint, only to pick it up again on his way to the gate the second time.
Here's my criticism of that mentality based on 20 years of military intelligence experience which includes expertise in measures to counter foreign-directed espionage, international terrorism, sabotage and foreign intelligence collection measures:
1. It's a waste of time since everyone is already screened. Screening some a second time (not the same as secondary screening conducted to resolve an alarm or suspicious object detected under x-ray) does not add to security.
2. The terrorist profile matrix is outdated and inflexible. This is especially true whenever small children are issued SSSS boarding passes or passengers who are rescheduled due to the cancellation of an original flight are issued selectee boarding passes.
3. It misses the point behind preventive screening. IF there is an honest belief that someone may be a potential terrorist (based on more than just the criteria used to issue SSSS boarding passes), then don't let that person board! This is the contradiction behind the whole selectee process. We're saying that we believe that someone may fit the profile of an actual terrorist but are going to mitigate that threat by screening that person a second time just to make sure they're not a threat to that particular flight. My approach is a sh*t-or-get-off-the-pot one: if there is bona fide belief that a person may be a terrorist, then arrest that person. Otherwise, leave that person the hell alone.
Not intended to offend anyone; just being blunt.
2. The terrorist profile matrix is outdated and inflexible. This is especially true whenever small children are issued SSSS boarding passes or passengers who are rescheduled due to the cancellation of an original flight are issued selectee boarding passes.
3. It misses the point behind preventive screening. IF there is an honest belief that someone may be a potential terrorist (based on more than just the criteria used to issue SSSS boarding passes), then don't let that person board! This is the contradiction behind the whole selectee process. We're saying that we believe that someone may fit the profile of an actual terrorist but are going to mitigate that threat by screening that person a second time just to make sure they're not a threat to that particular flight. My approach is a sh*t-or-get-off-the-pot one: if there is bona fide belief that a person may be a terrorist, then arrest that person. Otherwise, leave that person the hell alone.
#23
Join Date: Aug 2000
Location: Orange County, CA
Programs: Vanishing
Posts: 1,681
Bart,
I couldn't agree more about the stupidity of the selectee screening. I did put a capital "IF" in the front of my sentence just to indicate that IF that's really what the Management thinks about selectee screening, then I could see why the passenger shouldn't be allowed to go back by himself.
But, again, I agree with all your three points against the selectee screening. I, too, think it is a waste of time and resources, both of which could be used much better for the regular screening.
I couldn't agree more about the stupidity of the selectee screening. I did put a capital "IF" in the front of my sentence just to indicate that IF that's really what the Management thinks about selectee screening, then I could see why the passenger shouldn't be allowed to go back by himself.
But, again, I agree with all your three points against the selectee screening. I, too, think it is a waste of time and resources, both of which could be used much better for the regular screening.
#24
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Originally Posted by Bart
........
1. It's a waste of time since everyone is already screened. Screening some a second time (not the same as secondary screening conducted to resolve an alarm or suspicious object detected under x-ray) does not add to security.
2. The terrorist profile matrix is outdated and inflexible. This is especially true whenever small children are issued SSSS boarding passes or passengers who are rescheduled due to the cancellation of an original flight are issued selectee boarding passes.
3. It misses the point behind preventive screening. IF there is an honest belief that someone may be a potential terrorist (based on more than just the criteria used to issue SSSS boarding passes), then don't let that person board! This is the contradiction behind the whole selectee process. We're saying that we believe that someone may fit the profile of an actual terrorist but are going to mitigate that threat by screening that person a second time just to make sure they're not a threat to that particular flight. My approach is a sh*t-or-get-off-the-pot one: if there is bona fide belief that a person may be a terrorist, then arrest that person. Otherwise, leave that person the hell alone.
Not intended to offend anyone; just being blunt.2. The terrorist profile matrix is outdated and inflexible. This is especially true whenever small children are issued SSSS boarding passes or passengers who are rescheduled due to the cancellation of an original flight are issued selectee boarding passes.
3. It misses the point behind preventive screening. IF there is an honest belief that someone may be a potential terrorist (based on more than just the criteria used to issue SSSS boarding passes), then don't let that person board! This is the contradiction behind the whole selectee process. We're saying that we believe that someone may fit the profile of an actual terrorist but are going to mitigate that threat by screening that person a second time just to make sure they're not a threat to that particular flight. My approach is a sh*t-or-get-off-the-pot one: if there is bona fide belief that a person may be a terrorist, then arrest that person. Otherwise, leave that person the hell alone.
Originally Posted by PatrickHenry1775
Yet another example of the airlines and TSA providing "World Class Security, World Class Service" 

Originally Posted by LessO2
I think PH1775 felt the same way.
I know I do.
I know I do.
#25
Join Date: Jun 2005
Posts: 1,015
Unfortunately, even in a society wherein a screener has a modicum of intelligence, that must yield to the imperative of legalistics. The umbrella of legalism unfortunately is skewed in the direction of TSA and airlines. You can be SSS'ed by g/a who is pissy, and the g/a can feed the SSS onto the BP very easily, using over 100 parameters as justification, several of which he/she should be able to scurry under nicely should the thunder of litigation ever dare roll toward him from the direction of rationality in the cattle chutes.
If SSSS is such a no-brainer, why on earth does everyone in TSA bend over backwards to enforce it? 'World Class Service' mantra again? Or the 'dignity and respect' pledge of TSA which we are supposed to swallow whole, since in a real and honorable world, SSS is supposed to be random? Let's see how many screeners jump on the 'governmental inertia' aspect of such arcanity.
"Damned if I do and damned if I don't" would be another screener/G/A response.
Damned right.
Need help figuring that one out? When will the minions complain to the boss enough times to give him a proverbial slap in the back of the head to wake him up?
Secondary for this poster? Never again. How 'bout you? Okay with it? Floors sticky enough to turn you away yet? Been yelled at by enough idiots whose wages you pay yet?
Once was more than enough for me.
If SSSS is such a no-brainer, why on earth does everyone in TSA bend over backwards to enforce it? 'World Class Service' mantra again? Or the 'dignity and respect' pledge of TSA which we are supposed to swallow whole, since in a real and honorable world, SSS is supposed to be random? Let's see how many screeners jump on the 'governmental inertia' aspect of such arcanity.
"Damned if I do and damned if I don't" would be another screener/G/A response.
Damned right.
Need help figuring that one out? When will the minions complain to the boss enough times to give him a proverbial slap in the back of the head to wake him up?
Secondary for this poster? Never again. How 'bout you? Okay with it? Floors sticky enough to turn you away yet? Been yelled at by enough idiots whose wages you pay yet?
Once was more than enough for me.
#26
Join Date: Dec 2004
Programs: AA, WN RR
Posts: 3,122
Here is what is so asinine about SSSS and screening at the gate. If someone is thought to be a threat, so that the passenger gets assigned SSSS,and that person is not secondarily screened at the checkpoint, then shouldn't the entire terminal get dumped and re-screened? I hate to even bring up the subject, but let's think through this idiot scenario.
Passenger is assigned SSSS, so somebody or some software concludes passenger is a threat.
Passenger gets through checkpoint screening, and de facto does not alarm WTMD or have anything outlandish in carry-on bags that showed up on X-rays. (Query- if someone crazy shows up on checked luggage, does TSA then inform checkpoint or gate so that additional screening of that passenger occurs?)
Once passenger is through the checkpoint, into the "sterile area", passenger is not explicitly observed. If passenger was able to get some prohibited item through the checkpoint, the passenger could theoretically stash the item for another passenger-terrorist to carry on the airliner.
At the gate, gate agent sees the SSSS and calls for TSA to screen passenger there. Problem is, the SSSS passenger has had the run of "sterile area" for some period of time. "Sterile area" is no longer sterile. If TSA is going to be internally logically consistent, such a breach should result in a terminal dump. Screening the passenger at the gate is purely a cosmetic action to satisfy some meaningless SOP that a bureaucrat developed. Only God knows what SSSS passenger could have hidden in "sterile area" for an accomplice to carry onto airliner. Of course, if checkpoint screening were worth a damn, a passenger could not get anything truly harmful through that step. Either way, this procedure is more Kabuki security, just an entertaining show rather than actual security.
Passenger is assigned SSSS, so somebody or some software concludes passenger is a threat.
Passenger gets through checkpoint screening, and de facto does not alarm WTMD or have anything outlandish in carry-on bags that showed up on X-rays. (Query- if someone crazy shows up on checked luggage, does TSA then inform checkpoint or gate so that additional screening of that passenger occurs?)
Once passenger is through the checkpoint, into the "sterile area", passenger is not explicitly observed. If passenger was able to get some prohibited item through the checkpoint, the passenger could theoretically stash the item for another passenger-terrorist to carry on the airliner.
At the gate, gate agent sees the SSSS and calls for TSA to screen passenger there. Problem is, the SSSS passenger has had the run of "sterile area" for some period of time. "Sterile area" is no longer sterile. If TSA is going to be internally logically consistent, such a breach should result in a terminal dump. Screening the passenger at the gate is purely a cosmetic action to satisfy some meaningless SOP that a bureaucrat developed. Only God knows what SSSS passenger could have hidden in "sterile area" for an accomplice to carry onto airliner. Of course, if checkpoint screening were worth a damn, a passenger could not get anything truly harmful through that step. Either way, this procedure is more Kabuki security, just an entertaining show rather than actual security.
#27
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Originally Posted by Bart
I don't see it that way. Regular screening is effective. Yeah, perhaps we'll miss lighters and small pocketknives, but those things are NOT going to take down an airplane. The rationale behind selectee screening, at least my interpretation of it, is that while everyone undergoes screening, we are taking extra steps to ensure that certain people who meet a certain criteria based on some terrorist profile matrix don't pose a threat by screening them TWICE.
Here's my criticism of that mentality based on 20 years of military intelligence experience which includes expertise in measures to counter foreign-directed espionage, international terrorism, sabotage and foreign intelligence collection measures:
Here's my criticism of that mentality based on 20 years of military intelligence experience which includes expertise in measures to counter foreign-directed espionage, international terrorism, sabotage and foreign intelligence collection measures:
1. It's a waste of time since everyone is already screened. Screening some a second time (not the same as secondary screening conducted to resolve an alarm or suspicious object detected under x-ray) does not add to security.
2. The terrorist profile matrix is outdated and inflexible. This is especially true whenever small children are issued SSSS boarding passes or passengers who are rescheduled due to the cancellation of an original flight are issued selectee boarding passes.
3. It misses the point behind preventive screening. IF there is an honest belief that someone may be a potential terrorist (based on more than just the criteria used to issue SSSS boarding passes), then don't let that person board! This is the contradiction behind the whole selectee process. We're saying that we believe that someone may fit the profile of an actual terrorist but are going to mitigate that threat by screening that person a second time just to make sure they're not a threat to that particular flight. My approach is a sh*t-or-get-off-the-pot one: if there is bona fide belief that a person may be a terrorist, then arrest that person. Otherwise, leave that person the hell alone.
Not intended to offend anyone; just being blunt.2. The terrorist profile matrix is outdated and inflexible. This is especially true whenever small children are issued SSSS boarding passes or passengers who are rescheduled due to the cancellation of an original flight are issued selectee boarding passes.
3. It misses the point behind preventive screening. IF there is an honest belief that someone may be a potential terrorist (based on more than just the criteria used to issue SSSS boarding passes), then don't let that person board! This is the contradiction behind the whole selectee process. We're saying that we believe that someone may fit the profile of an actual terrorist but are going to mitigate that threat by screening that person a second time just to make sure they're not a threat to that particular flight. My approach is a sh*t-or-get-off-the-pot one: if there is bona fide belief that a person may be a terrorist, then arrest that person. Otherwise, leave that person the hell alone.
^ You need to be promoted. Go take Hatfield's job at EWR.
#29


Join Date: Apr 2004
Location: LAX
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Posts: 4,018
Originally Posted by Bart
5. Airline employees, mostly crew members, are designated as selectees but use their airline identification to get through the checkpoint to purposely avoid the additional screening. Always end up getting screened at the gate anyway.
#30
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If you make it to the gate without being SSSS screened, they should just give up. Telling you to go back to the checkpoint to be screened? That's the most pathetic "security" policy I've heard in a while. As if a terrorist isn't going to be smart enough to drop off his bomb in the bathroom or something before making nice with the TSA? 
This reminds me of a similarly stupid Greyhound "security" scheme that I posted about in this forum last year. I'm too lazy to search for the link at the moment.

This reminds me of a similarly stupid Greyhound "security" scheme that I posted about in this forum last year. I'm too lazy to search for the link at the moment.

