TSA Random Gate Inspection - Where to File Complaint?
Oct 19, 2011, 8:36 am
#16
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Either way, it's a stupid waste of resources, and the TSA should be held accountable for disrupting flight operations.
Best way to submit TSA complaint -
Downloadable form
Mail it to the airport's Federal Security Director, find the address here
Follow up with a phone call to the TSA's Complaint Line: 866-289-9673
Oct 19, 2011, 2:24 pm
#17
Join Date: Sep 2004
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Oct 21, 2013, 8:10 pm
#19
Join Date: Dec 2010
Location: Pittsburgh
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I was waiting to board on USAir flight #634 at PHX last night when 4 TSA agents surrounded the gate area and made a random gate check about 5 minutes before boarding. They were mingling around the flyers asking for I.D.'s and boarding passes. Whispering between themselves and randomly selecting some to inspect their baggage on a rolling cart. They eventually checked just about everyone's I.D. & boarding pass as we stood in line to board. It made for a very chaotic and late boarding and some who paid to board early were detained and boarded late. The GA seemed frazzled after announcing it was a random check. I don't mind the TSA doing their job but this was very poorly executed.