Originally Posted by
bk3day
It was a sting operation where an grandmotherly type TSA shilling as a passenger wandered towards the gate's boarding door and eventually boarded the plane without a boarding pass.
So the TSA has no faith that their employees are properly screening people for entry into the sterile area, or are they doing more revenue protection on behalf of the airline?
Either way, it's a stupid waste of resources, and the TSA should be held accountable for disrupting flight operations.
Best way to submit TSA complaint -
Downloadable form
Mail it to the airport's Federal Security Director,
find the address here
Follow up with a phone call to the TSA's Complaint Line: 866-289-9673