Passenger pulled from UA flight for misunderstood question?
Jul 20, 2010 | 10:22 pm
#46
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This individual has written his side of the story on his own blog with his own name. That makes it IMHO at least as plausible as threads about equally unsubtantiated experiences started on FT by posters who retain their anonymity. @:-)
Jul 20, 2010 | 10:22 pm
#47
FlyerTalk Evangelist
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Yes, an accent can play havoc with understanding in bad conditions. Even after decades of marriage I sometimes have trouble understanding my wife when it's noisy when I would still be able to understand a native-born speaker.
Jul 20, 2010 | 10:49 pm
#48
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
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He authored the following books which are available on Amazon (through links on his blog):
The Adweek Copywriting Handbook: The Ultimate Guide to Writing Powerful Advertising and Marketing Copy from One of America's Top Copywriters
Television Secrets for Marketing Success: How to Sell Your Product on Infomercials, Home Shopping Channels & Spot TV Commercials from the Entrepreneur Who Gave You Blublocker(R) Sunglasses
Marketing Secrets of a Mail Order Maverick : Stories & Lessons on the Power of Direct Marketing to Start a Successful Business, Create a Brand
Advertising Secrets of the Written Word: The Ultimate Resource on How to Write Powerful Advertising Copy from One of America's Top Copywriters and Mail Order Entrepreneurs
Triggers: 30 Sales Tools you can use to Control the Mind of your Prospect to Motivate, Influence and Persuade
This supposed incident occurred on his way back from The Internet Marketing Mastermind Festival.
Jul 21, 2010 | 3:59 am
#49
Join Date: Jan 2005
Posts: 208
Mental illness is no different than having a physical illness, like cancer or asthma. The Mental Health Parity Act ensures that mental illnesses are treated on par with physical ones for health insurance purposes.
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Also, I read a comment that the passenger was asking for donuts, and the FA thought he meant cops, since donuts is slang for cops. haha!
Last edited by mileena; Jul 21, 2010 at 4:21 am
Jul 21, 2010 | 4:29 am
#50
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This is my assessment, also. The FA probably has a hearing problem and misunderstood but rather than admit it she acted on what she thought she heard. People with hearing problems very often are unwilling to admit it and react with hostility towards those whose speech they don't understand, blaming them for deliberately slurring their speech.
(This is also assuming it's a real incident at all.)
(This is also assuming it's a real incident at all.)
Jul 21, 2010 | 5:04 am
#51
Join Date: Oct 2009
Posts: 247
I am curious, with UA and delta merging, I wouldn't be surprised if whe was a Delta FA
Jul 21, 2010 | 11:31 am
#52
Join Date: May 2007
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Wouldn't a hearing problem be an automatic disqualifier for the job??...
Jul 21, 2010 | 12:02 pm
#53
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Actually, many of us that are hearing impaired never assume we heard it right the first time. When people say odd things or things that seem controversial, I always ask for a clarification. It is the hearing non-impaired that occasionally get irritated with me for asking and clarifying.
Jul 21, 2010 | 12:20 pm
#54
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Assuming this event is true, I think every UA Elite should carry a poster on board with them that says:
Will there be food on board?
They can wave it in the FA's face so there are no misunderstandings.
Will there be food on board?
They can wave it in the FA's face so there are no misunderstandings.
Jul 21, 2010 | 12:27 pm
#56
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We have a bomb on board?
Jul 21, 2010 | 1:38 pm
#58
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This was OO? That explains a lot. While I applaud SkyWest's safety record, decent ground handling (relative to other regionals) and generally better working conditions for their staff (again, relative to other regionals), they are notorious for pulling this "abundance of caution" BS. Remember, they are the ones who pretended that the FAA said that nothing other than inflight magazines and the safety card could be in the seat back pocket until a complaint was filed and the FAA sent out a formal rule clarification that wasn't needed. The reality was almost assuredly out of a desire to cut down on repairs of the pockets.
Jul 21, 2010 | 1:55 pm
#59
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From Sugarman's blog (describing himself in the 3rd person): "He fasts regularly."
I guess not on the day of his flight.
What I love about this story is that there was a UA CS agent waiting to cheerfully book him on the next flight out. If he was so damn dangerous, then why ... oh forget it, my brain hurts.
I guess not on the day of his flight.
What I love about this story is that there was a UA CS agent waiting to cheerfully book him on the next flight out. If he was so damn dangerous, then why ... oh forget it, my brain hurts.