Beware MCI
Nov 11, 2001 | 7:19 am
#1
Original Poster
Join Date: Oct 2000
Location: Brooklyn, New York
Programs: AA,HP,MP,DL,SPG, MR
Posts: 2,092
Beware MCI
I have always, with my husband and my account fluctuating, cancelled mci and then accepted the bonus for coming back to them. Well several months ago, as I normally do, I cancelled MCI and they called and offered a bonus to come back. I accepted and after 4 months of not getting the bonus miles posted to my AA account I called only to discover that I can no longer get bonus miles because we've gotten so many in the past. Now I can understand their policy, but then I should not have been offered the miles to begin with. I asked to at least have the miles that I should have already gotten for the last 4 months and I was denied. I will NOT use MCI again. They blame AA and AA blames MCI.So beware those bonus offers.
Nov 11, 2001 | 8:33 am
#2
Join Date: Jan 2000
Location: fort worth, texas
Posts: 946
your not the only one. i suggest you do a long-range search on this board and get information for filing an on-line complaint with the FCC. not only is this the only way to punish them for their lies, but often you'll get your miles.
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Marysunshine:
I have always, with my husband and my account fluctuating, cancelled mci and then accepted the bonus for coming back to them. Well several months ago, as I normally do, I cancelled MCI and they called and offered a bonus to come back. I accepted and after 4 months of not getting the bonus miles posted to my AA account I called only to discover that I can no longer get bonus miles because we've gotten so many in the past. Now I can understand their policy, but then I should not have been offered the miles to begin with. I asked to at least have the miles that I should have already gotten for the last 4 months and I was denied. I will NOT use MCI again. They blame AA and AA blames MCI.So beware those bonus offers.</font>
I have always, with my husband and my account fluctuating, cancelled mci and then accepted the bonus for coming back to them. Well several months ago, as I normally do, I cancelled MCI and they called and offered a bonus to come back. I accepted and after 4 months of not getting the bonus miles posted to my AA account I called only to discover that I can no longer get bonus miles because we've gotten so many in the past. Now I can understand their policy, but then I should not have been offered the miles to begin with. I asked to at least have the miles that I should have already gotten for the last 4 months and I was denied. I will NOT use MCI again. They blame AA and AA blames MCI.So beware those bonus offers.</font>
Nov 13, 2001 | 8:24 am
#6
Original Poster
Join Date: Oct 2000
Location: Brooklyn, New York
Programs: AA,HP,MP,DL,SPG, MR
Posts: 2,092
Upgrademe: thank you ever so much. I just sent an e mail to MCI telling them what I was doing and then I filled out the complaint form at the FCC website. Thank you to all who helped. I really appreciate it. Have a great day-Arlene
Nov 17, 2001 | 1:30 am
#7
Join Date: Mar 2001
Location: you can't affordably get there (anywhere) from here (central MT)
Posts: 345
Nov 19, 2001 | 5:02 pm
#8
Join Date: Feb 2000
Location: AS-100K, AA-Plat 7 Mil, UA-Plat 2 Mil, BA - Silv., KLM/AF- Plat, Bonvoy-Plat.
Posts: 824
I haven't received my miles for 6 months and called MCI to inquire. They said I was on a "Black List" since I have changed phone companies so often. I probably have had 3 LD carriers in the past 3 years. And to boot, an MCI operator said she would switch LD companies too to get the best deals.
I might be wrong but is it stated in writing that the customer cannot switch telephone companies to get a better deal? What kind of company is this? http://www.flyertalk.com/forum/smile.gif
I might be wrong but is it stated in writing that the customer cannot switch telephone companies to get a better deal? What kind of company is this? http://www.flyertalk.com/forum/smile.gif