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ATT Wireless Porting?

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Old Dec 1, 2003 | 2:13 pm
  #1  
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ATT Wireless Porting?

Anyone else having significant delay in porting a number, specifically to ATT? I realize the backlog of porting requests timed with the holiday weekend has caused delays, but I've waited since last Monday evening. Customer Service has been no help.
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Old Dec 2, 2003 | 5:51 am
  #2  
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by jb2001:
Anyone else having significant delay in porting a number, specifically to ATT? I realize the backlog of porting requests timed with the holiday weekend has caused delays, but I've waited since last Monday evening. Customer Service has been no help. </font>
ATT has 2 different customer databases, 1 for GSM customers and one for everyone else...they tried to merge them about 30-60 days ago which didn't go very well and have had problems with their Siebel database since (ie not being able to add new users to their service) I did read in the paper that they believe the problem is finally corrected though
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