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-   -   ATT Wireless Porting? (https://www.flyertalk.com/forum/phones-programs-partners/197018-att-wireless-porting.html)

jb2001 Dec 1, 2003 2:13 pm
ATT Wireless Porting?
 
Anyone else having significant delay in porting a number, specifically to ATT? I realize the backlog of porting requests timed with the holiday weekend has caused delays, but I've waited since last Monday evening. Customer Service has been no help.

socrates Dec 2, 2003 5:51 am
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by jb2001:
Anyone else having significant delay in porting a number, specifically to ATT? I realize the backlog of porting requests timed with the holiday weekend has caused delays, but I've waited since last Monday evening. Customer Service has been no help. </font>
ATT has 2 different customer databases, 1 for GSM customers and one for everyone else...they tried to merge them about 30-60 days ago which didn't go very well and have had problems with their Siebel database since (ie not being able to add new users to their service) I did read in the paper that they believe the problem is finally corrected though


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