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Update on catering on AeroMexico during Covid-19 and onward

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Update on catering on AeroMexico during Covid-19 and onward

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Old Jun 28, 2022, 4:54 pm
  #196  
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Originally Posted by BNAChairman
Is it par for the course in AM domestic J that only one drink service is offered regardless of flight length? On a recent three hour flight from MEX to TIJ I had to enter the galley to ask for more drinks. That didn't prompt them to see if anyone else in Premier needed anything.
I've had MEX/SFO just as attentive, with daggers coming out their eyes when asking for another beverage. I've also had decent crews on that stage length.
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Old Jul 7, 2022, 7:44 am
  #197  
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Has AM stopped doing pre-orders for USA flights for anyone else? No pre-order MEX-JFK last week or LAX-MEX this week.
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Old Jul 8, 2022, 7:19 am
  #198  
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LAX-MEX, dinner. Tortellini a la vodka. Decent. No bread loaded, but she said there was bread on the MEX-SFO. Other option was a bagel and lox... for dinner. I feel like the catering has taken a step down in recent months.

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Old Jul 9, 2022, 2:35 pm
  #199  
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Originally Posted by BlooJoo
Has AM stopped doing pre-orders for USA flights for anyone else? No pre-order MEX-JFK last week or LAX-MEX this week.
What would you pre-order if it is in place?
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Old Jul 9, 2022, 3:08 pm
  #200  
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Originally Posted by Mama
What would you pre-order if it is in place?
Depends what the options were. Am I misunderstanding the question?
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Old Jul 14, 2022, 4:04 pm
  #201  
 
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Originally Posted by BlooJoo
Has AM stopped doing pre-orders for USA flights for anyone else? No pre-order MEX-JFK last week or LAX-MEX this week.
I see it for an upcoming SFO-MEX flight. That said, I would say I have 50% success with getting what I asked for in my pre-ordering experience.
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Old Jul 25, 2022, 12:39 pm
  #202  
 
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No preorder for a 7 AM flight from GDL to ORD. And to make matters worse they didn't even serve the cold breakfast with fruit in J that's usually perfectly acceptable. Just the sad boxes with the pitiful sandwiches and nut mix they serve in domestic J. A real disappointment but at least the flight attendant was attentive throughout the flight.
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Old Aug 3, 2022, 8:47 pm
  #203  
 
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JFK to MEX in J was interesting. Food was perfectly acceptable but service was definitely lacking. Asked for a pen to complete immigration form and was told no twice. Fish entree was fine but FA was disappointed that I didn't already know the options before I was asked. Apparently I should have used the infotainment screen even though that only showed one chicken option. They also came around with a snack basket before landing but offered no beverage. Ironically the New York staff on the jetway were unmasked while demanding masking before boarding.
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Old Aug 18, 2022, 2:26 am
  #204  
 
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Hi folks,

I am flying AM MEX - GRU next week.

Does AM have the facility to pre-select meals in Business Class?

On its website it says '6 preselect options available on flights to europe/chile/argentina/brazil'.

There is no information on how to select and nothing on Manage My Booking.
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Old Aug 19, 2022, 2:46 pm
  #205  
 
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In half a dozen trips on that route I've never got a preselect option out of MEX.
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Old Aug 23, 2022, 9:51 am
  #206  
 
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Originally Posted by 108912
Does AM have the facility to pre-select meals in Business Class?
There is no information on how to select and nothing on Manage My Booking.
I have found the preselect spotty JFK-MEX. Had it in June, didn't have it in August. When they do have it, I get an email 3-4 days before my flight with a link to offerings/make my selection.
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Old Aug 25, 2022, 9:56 am
  #207  
 
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Originally Posted by 108912
Hi folks,

I am flying AM MEX - GRU next week.

Does AM have the facility to pre-select meals in Business Class?

On its website it says '6 preselect options available on flights to europe/chile/argentina/brazil'.

There is no information on how to select and nothing on Manage My Booking.
Well it seems AM does have a pre-select option in BIZ. I just had a look at manage my booking for next week and the option to select my main has appeared. For anyone interested, these are the options on the MEX-GRU route:

Short rib with risotto & veg
Yellowedge (fish) with Kabocha sauce & veg
Chicken satimbocca, corn and polenta
Ravioli, cheese sauce and veg
Cheeseburger, dip and veg
Ratatouille with plum chutney
Green chicken enchiladas with cheese
Enchiladas 'suizas'

Eight options is quite impressive.

Any recommendations very welcome :-)
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Old Aug 25, 2022, 10:42 am
  #208  
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IME, AM pastas are quite good, especially the raviolis. Cheeseburgers are bad. Hockey pucks. I've seen the short rip, and it looks decent. Food is generally "good" but not outstanding.

Eight options is wild. I've found preorder to be sporadic at best, especially on North American routes, perhaps less so on Europe/South America.
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Old Aug 25, 2022, 3:15 pm
  #209  
 
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Wow, you're right. Good catch.

I too have a MEX-GRU flight next week and the options seem to have appeared.

Originally Posted by 108912
Well it seems AM does have a pre-select option in BIZ. I just had a look at manage my booking for next week and the option to select my main has appeared. For anyone interested, thse are the options on the MEX-GRU route:

Short rib with risotto & veg
Yellowedge (fish) with Kabocha sauce & veg
Chicken satimbocca, corn and polenta
Ravioli, cheese sauce and veg
Cheeseburger, dip and veg
Ratatouille with plum chutney
Green chicken enchiladas with cheese
Enchiladas 'suizas'

Eight options is quite impressive.

Any recommendations very welcome :-)
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Old Aug 25, 2022, 9:15 pm
  #210  
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Originally Posted by 108912
Well it seems AM does have a pre-select option in BIZ. I just had a look at manage my booking for next week and the option to select my main has appeared. For anyone interested, these are the options on the MEX-GRU route:

Short rib with risotto & veg
Yellowedge (fish) with Kabocha sauce & veg
Chicken satimbocca, corn and polenta

Ravioli, cheese sauce and veg
Cheeseburger, dip and veg
Ratatouille with plum chutney
Green chicken enchiladas with cheese
Enchiladas 'suizas'

Eight options is quite impressive.

Any recommendations very welcome :-)
I will make my FINAL decision from the first three choices in a couple weeks.
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