Royal Air Maroc - missed connection in CMN
May 3, 2024, 8:27 am
#16
FlyerTalk Evangelist
Join Date: Jul 2002
Location: SE1, London
Posts: 23,683
You need to deploy bailiffs to go making a nuisance of themselves, but a few more reminders and letters before action might be appropriate. You could remind RAM that it would be embarrassing if a flight got delayed or cancelled because a court bailiff seized control of a nice expensive aircraft at Heathrow.
May 3, 2024, 10:18 am
#17
Original Poster
Join Date: Jun 2011
Location: London, UK
Programs: BA, TK, UA, HH
Posts: 55
I have already sent two reminder emails to Royal Air Maroc office in London and also called to speak to the head of agency. She seemed to be not bothered about payment and rather arrogantly said the request has been sent to finance department and they will action it. She said she does not know how long it will take, as it depends on finance department.
I am seriously considering taking further legal action, but would need some guidance on how to go about issuing warrant/sending bailiff etc. This airline has absolute zero regards for passenger rights or any ethical or moral consideration.
I am seriously considering taking further legal action, but would need some guidance on how to go about issuing warrant/sending bailiff etc. This airline has absolute zero regards for passenger rights or any ethical or moral consideration.
May 3, 2024, 12:40 pm
#18
Join Date: Jan 2016
Location: LON
Programs: BAEC
Posts: 4,020
In my opinion its still worth giving the airline a bit more time, annoying as it might be. A letter before action threatening to invoke county court bailiffs would be appropriate, give them a sensible timescale to respond.
But if that fails to yield results then you can instruct the court to send in the bailiffs.
https://www.gov.uk/government/public...not-paid-ex321
I am no expert but in most bailiff enforcement against commercial defendants they tend to use warrants of control on goods. Whilst RAM probably has little in the way of assets at LHR, and they are probably not the ultimate owner of their aircraft, bailiffs turning up and trying to impound assets will get prompt attention of either the LHR station manager for RAM or the captain of an aircraft.
But if that fails to yield results then you can instruct the court to send in the bailiffs.
https://www.gov.uk/government/public...not-paid-ex321
I am no expert but in most bailiff enforcement against commercial defendants they tend to use warrants of control on goods. Whilst RAM probably has little in the way of assets at LHR, and they are probably not the ultimate owner of their aircraft, bailiffs turning up and trying to impound assets will get prompt attention of either the LHR station manager for RAM or the captain of an aircraft.