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-   -   MeliaRewards [formerly Sol Melia MAS] program (https://www.flyertalk.com/forum/other-hotel-chains/974183-meliarewards-formerly-sol-melia-mas-program.html)

747_Brat Apr 10, 2021 7:43 pm

Points Expiry
 
I received 4000 Melia Rewards points last year in the British Airways promo. The points are about to expire in a month's time. I tried cashing them out to Amazon Vouches and Avios but it doesn't work, probably because these promo points are ringfenced. Is there a way to extend these Melia Rewards points? I am not particularly interested in buying more points, considering I have little use for them at this time. But if that is the only way possible, what is the lowest amount of points I can buy?
Thanks in advance for your help.

Concerto Apr 12, 2021 3:52 am

Maybe you could extend all of the points by just buying a small minimum amount, like 1,000 points? That would cost only 5 Euros.

Concerto May 9, 2021 3:41 pm

There seems to be a 25% bonus if you purchase point before the end of June 2021. I have to say, 25% doesn't really rock my boat.

craigthemif May 10, 2021 3:23 am


Originally Posted by Concerto (Post 33238847)
There seems to be a 25% bonus if you purchase point before the end of June 2021. I have to say, 25% doesn't really rock my boat.

I seem to recall that 40-50% is the more standard bonus.

And the occasional packages via Amazon are even better value...

Concerto May 11, 2021 4:31 pm

The problem with the Amazon packages is that you have to use them within a specific time frame, I believe. That's what has stopped me ever from buying one of them, because I don't get to use Melia much unless I am in Spain, so there is a good chance I would not get around to using the package if I got one.

kingofbeans Sep 29, 2021 5:07 pm

I don't know how, as generally I have a dislike for Melia based on multiple experiences with their customer support, but recently I have achieved MeliaRewards Platinum status!

There is a handy counter in the app (but not that I can see on the website) which showed me how many more nights/stays/spend I needed to qualify for Platinum. Now that I've reached platinum this counter has dropped down to 0 (e.g. 0 nights required to qualify for Platinum). Does anyone know if this will change soon so that it will help me track how well I'm going towards maintaining my status? As there are certain quirks to the program I only noticed with the aid of this counter i.e. multiple room bookings under separate reservations in the same name did count towards these nights; or that the nights got recognised a few days after check-in for a relevant stay and not after check out.

Concerto Oct 2, 2021 4:28 pm

Well you must have been spending too many nights in their hotels. In fairness, though, there are some very nice boutique properties which you can spend points, or even cash, on

kingofbeans Oct 3, 2021 7:28 am


Originally Posted by Concerto (Post 33614346)
Well you must have been spending too many nights in their hotels. In fairness, though, there are some very nice boutique properties which you can spend points, or even cash, on

Very true! I should say, it is very much a love-hate relationship. Love some of the properties!

Concerto Oct 17, 2021 2:24 pm

Don't forget to check your Meliá points balances. I just saw today that I was going to lose over 80,000 points at the end of October, this month, so I bought a handful of points (4,000 actually) to reanimate the account. I would be happier buying points if there were some kind of bonus, like Hilton are currently offering (100% bonus), but at the moment there are no offers.

andreadbc Oct 17, 2021 9:09 pm


Originally Posted by Concerto (Post 33652537)
Don't forget to check your Meliá points balances.

Good reminder! I transferred 100 points to avios and the expiration was extended one year.

craigthemif Oct 18, 2021 1:54 am


Originally Posted by andreadbc (Post 33653309)
Good reminder! I transferred 100 points to avios and the expiration was extended one year.

You can also extend the life of Avios in accounts you might not think of regularly... i.e. Vueling Club / AerClub...

Concerto Oct 21, 2021 3:26 am

I like Meliá hotels but I have very little opportunity to stay with them. There is a very nice boutique Meliá on Mallorca that I would like to go back to.

And I have never understood the Tryp thing. Do they belong to Meliá or Wyndham? Just thinking of the opportunities to stay with Tryp in Germany.

janwillem Oct 29, 2021 11:57 am

I am planning a few point stays in hotels with (Red-) level lounges. I am platinum. Does anyone know if point stays allow for access to the lounges for platinum guests?

Sylvest941 Nov 7, 2021 9:19 am

I spent €3000,00 at Gran Melia Palacio de Isora Tenerife in September.
To date (7/11) no points credited (~40000 points).
Rewards customer service say they are still awaiting confirmation from hotel.
I wrote to hotel, no reply.
When I will eventually get the points, I'll report my stay :mad:


Originally Posted by kingofbeans (Post 33606656)
I don't know how, as generally I have a dislike for Melia based on multiple experiences with their customer support, but recently I have achieved MeliaRewards Platinum status!

There is a handy counter in the app (but not that I can see on the website) which showed me how many more nights/stays/spend I needed to qualify for Platinum. Now that I've reached platinum this counter has dropped down to 0 (e.g. 0 nights required to qualify for Platinum). Does anyone know if this will change soon so that it will help me track how well I'm going towards maintaining my status? As there are certain quirks to the program I only noticed with the aid of this counter i.e. multiple room bookings under separate reservations in the same name did count towards these nights; or that the nights got recognised a few days after check-in for a relevant stay and not after check out.

Same applied to me. I had 28 nights in August to achieve Platinum. When done, counter showed 0, then back to 50, then 22 (=50-28).
It seems one has to achieve 50 nights in a year, but when does the year begin?
No support from customer service....

kingofbeans Jan 18, 2022 9:20 am


Originally Posted by janwillem (Post 33685776)
I am planning a few point stays in hotels with (Red-) level lounges. I am platinum. Does anyone know if point stays allow for access to the lounges for platinum guests?

You may have found out by now, but yes absolutely you get platinum benefits including lounge / VIP area access on points bookings.


Originally Posted by Sylvest941 (Post 33709098)
Same applied to me. I had 28 nights in August to achieve Platinum. When done, counter showed 0, then back to 50, then 22 (=50-28).
It seems one has to achieve 50 nights in a year, but when does the year begin?
No support from customer service....

It is a real weakness for Meliá that you can’t contact anyone easily who understands the program. With questions on MeliáRewards, you should oddly go to claim missing points section to email that team.

I’m a little confused about your counter movements and if you hit platinum?

My understanding is that you need 50 nights in your membership year. Your membership year is from opening of your account, but the virtual card in the app will show the month at least. If you hit the requirements for a higher tier part way through a membership year, your account will be upgraded to the next tier immediately (within 10 days I believe I was once advised), and you have 12 months from that upgrade date to stays 50 nights and retain platinum, otherwise you’ll drop down. So really your membership year has now changed and it’s a new membership year from the date you attained the new status.

A quirk is that the nights seem to credit a few days after check-in and not, as with any other program I know, after check out. So, say I have already stayed 36 nights with Melia and go for a 14 night stay before my membership year ends and the counter resets, you will probably end up hitting status in the middle of that 14 night stay. I’m not sure what Melia do if the 14 night stay went over two membership years and I get the feeling they wouldn’t know what happens either.


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