Does Ritz have a loyalty program?
Jun 2, 2005 | 2:28 pm
#17
Join Date: Mar 2002
Location: Vancouver, BC
Posts: 454
Originally Posted by 777 global mile hound
not created equal correct
It's a no go
It's a no go
(and it confirms your assessment).
Might be useful if you've forgotten what all your Amex card benefits are!
At $395 a year for the Amex Platinum, I shall live without the occasional upgrade and free lunch at the Ritz Carlton!
Jun 4, 2005 | 11:11 am
#18
Join Date: Sep 2003
Location: MSP
Programs: DL GoldMM, BA Bronze, SQ/UA SilverHHonorsGold, Marriott Titanium, IHG Diamond Amb
Posts: 4,617
Originally Posted by Duckman
Would a Hilton Amex Platinum work for this? (or are not all Amex Platinums created equal?)
Thanks!
Jun 11, 2005 | 9:47 pm
#20
Join Date: Nov 2002
Location: lawrence ny
Posts: 429
Originally Posted by Kyle53719
If you have an American Express Platinum or Centurion Card, it can "act" like a rewards program. Most Ritzs are on their Fine Hotels & Resorts listing. As a member, you get a complimentary room upgrade at check-in, free continental breakfast, guaranteed 4pm late check-out, and some other amenity at the hotel (such as free lunch, room credit, massage, etc.). Although you don't accumulate hotel points, you still get many of the perks as if you were a member of a hotel rewards program.
Jul 12, 2005 | 6:10 pm
#21
Join Date: Jul 2004
Programs: AA Platinum/Aadvantage Club
Posts: 93
Ritz-Virtuoso reservation
I made a reservation at the Ritz in SF, but I believe this is for any Ritz Hotel (at least in the U.S.)
I spoke to a fantastic woman from Virtuoso today who said she makes the reservation for you, but your credit card holds the room at the hotel, as if you went through the hotel directly. The card is charged when you check out. Virtuoso charges nothing extra. ^
She also said, as a benefit for using Virtuoso, you get a continental breakfast at the hotel, and 80% of the time, the hotel upgrades you upon check in to a Club Room or Suite or something.
This sounds fantastic! I'm just wondering, has anyone had luck as the 80% getting an upgrade? I wonder if it is really "most of the time" or "half of the time." Any idea what/where the continental breakfast is?
Thanks!
I spoke to a fantastic woman from Virtuoso today who said she makes the reservation for you, but your credit card holds the room at the hotel, as if you went through the hotel directly. The card is charged when you check out. Virtuoso charges nothing extra. ^
She also said, as a benefit for using Virtuoso, you get a continental breakfast at the hotel, and 80% of the time, the hotel upgrades you upon check in to a Club Room or Suite or something.
This sounds fantastic! I'm just wondering, has anyone had luck as the 80% getting an upgrade? I wonder if it is really "most of the time" or "half of the time." Any idea what/where the continental breakfast is?
Thanks!
Jul 12, 2005 | 6:20 pm
#22
Join Date: Mar 2000
Location: BOS
Posts: 2,372
If its a Ritz Carlton reservation the terms will be very clearly spelled out in the rate rules (including any upgrade possibility). If you go to www.ritzcarlton.com , click on "Reservations", scroll down to the bottom of the page and click "confirm or cancel" you can key in your Ritz Carlton reservation number and last name. You will be able to view your confirmed room type, the name of the rate you are booked on, and a summary of the rate rules.
With the AMEX Fine Hotel program, as an example, the upgrade is on check-in, and a dlx room upgrades to a front-facing Stockton Room; a Stockton Room upgrades to a jr. suite; a jr. suite upgrades to an executive suite, and there is no upgrade from an executive suite. A club room upgrades to a club jr. suite; and a club jr. suite upgrades to a club executive suite. There is no upgrade from a club executive suite. Non-club rooms will not upgrade to anything on the club floor. Also with the AMEX program, the continental breakfast is good in the restuarant, or there is a credit (I seem to recall $20 per person) which can be applied to room service. These things may be different with the rate you are on...
With the AMEX Fine Hotel program, as an example, the upgrade is on check-in, and a dlx room upgrades to a front-facing Stockton Room; a Stockton Room upgrades to a jr. suite; a jr. suite upgrades to an executive suite, and there is no upgrade from an executive suite. A club room upgrades to a club jr. suite; and a club jr. suite upgrades to a club executive suite. There is no upgrade from a club executive suite. Non-club rooms will not upgrade to anything on the club floor. Also with the AMEX program, the continental breakfast is good in the restuarant, or there is a credit (I seem to recall $20 per person) which can be applied to room service. These things may be different with the rate you are on...
May 3, 2008 | 9:26 am
#23
Join Date: Dec 2006
Location: SXSW
Programs: DL Plat; HH Diamond; SPG & Hyatt Plat
Posts: 996
