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Global Hotel Alliance DISCOVERY Loyalty Program Q+A Thread (2018-Present)

Global Hotel Alliance DISCOVERY Loyalty Program Q+A Thread (2018-Present)

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Old Nov 13, 19, 1:16 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: FlyinHawaiian
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Older posts on GHA and DISCOVERY may be found here: https://www.flyertalk.com/forum/othe...y-program.html

Please Note - As of November, 2019 - Former Official Company Representative DISCOVERYLady is no longer an active member of FlyerTalk.

Thank you,

FlyinHawaiian, Acting Moderator
Other Hotel Chains Forum
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Old Mar 29, 20, 1:14 am
  #136  
 
Join Date: May 2018
Location: Muscat/Doha/Manchester
Programs: Oman Air Gold, Qatar Airways Platinum, Marriott Ambassador, HH Diamond, GHA Black, Hyatt Globalist
Posts: 342
GHA have still not come out with any extensions which isn't surprising as they never been great with communication but still its worrying that haven't announced anything like every other programme!!
AbuCordoba is offline  
Old Mar 30, 20, 3:47 am
  #137  
 
Join Date: Feb 2018
Programs: Bonvoy Amb , LCAH : Plt, Skywards : Gold
Posts: 1,739
Judging that its only need 10 and 30 nights to reach platinum and black, I would guess they will wait until 3rd quarter of 2020 before announcing anything.
kaizen7 is offline  
Old Apr 4, 20, 6:34 am
  #138  
 
Join Date: Mar 2018
Location: London
Programs: BA gold
Posts: 15
HAS STATUS BEEN EXTENDED? Card exp. Feb 2022

I've been a platinum member since 20th January 2020, I've completed a 6-night stay at a Kempinski property in March 2020 and I was thinking to book the same hotel for February 2021. As I'm not going to stay at a GHA property anytime soon, I thought my platinum status would have expired for my future Feb 2021. I now logged in to check and found out that my platinum card has a Feb 2022 expiry date.
Does this mean status has been extended? If there's been a 1 year extension due to Coronavirus would be great news!
Love2travel86 is offline  
Old Apr 5, 20, 3:20 am
  #139  
 
Join Date: Feb 2018
Programs: Bonvoy Amb , LCAH : Plt, Skywards : Gold
Posts: 1,739
Mine still show Feb 2021 with local experiences expired on the original dates
kaizen7 is offline  
Old Apr 11, 20, 1:59 am
  #140  
Moderator: Mileage Run, InterContinental Hotels & Radisson Hotel Group
 
Join Date: May 2004
Posts: 5,555
Looks like my Black status has been extended until Feb 2021 (even though I didn't re-qualify in 2019). Experiences still have their original expiration dates (18 months from when they were earned, I believe).
jpdx is offline  
Old Apr 11, 20, 11:21 am
  #141  
 
Join Date: Jun 2003
Location: SFO, CDG, TLS
Programs: QR P, LH Proud to be a one Star Negative Blue, Hilton Gold, GHA Black, WOH something
Posts: 1,279
same for me got it till feb 2021. was just a couple nights short. will have to do the requalification this year if i can, that is not stuck at home till i die... Heck even EasyJet or whatever that is that passes for European Business sounds good to me right now....
synd is offline  
Old Apr 12, 20, 12:34 pm
  #142  
 
Join Date: Feb 2018
Programs: Bonvoy Amb , LCAH : Plt, Skywards : Gold
Posts: 1,739
My card from website shows expiration date of Feb 2022
! year extension.
Interestingly no announcement was made.

As for local experiences, no change.
kaizen7 is offline  
Old Apr 13, 20, 5:42 am
  #143  
 
Join Date: Aug 2017
Location: Amsterdam, the Netherlands
Programs: Emirates Skywards, KLM Flying blue, Qatar Airways Privilege club, GHA Discovery
Posts: 65
Same here!

My black tier (19 nights this year) has been extended to 2/22.
Daandeluxe is offline  
Old May 3, 20, 7:04 am
  #144  
 
Join Date: Feb 2018
Programs: Bonvoy Amb , LCAH : Plt, Skywards : Gold
Posts: 1,739
I did receive emails from Discovery that said the tier will be extended.
kaizen7 is offline  
Old May 8, 20, 7:52 am
  #145  
Hilton 25+ BadgeMarriott 25+ Badge
 
Join Date: Dec 2013
Location: Homeless
Programs: M&M SEN; AC SE100k; Qatar Plat; HH Dia; SPG AMB100; Hyatt Globalist; Fairmont Plat
Posts: 2,764
Do we get a new "experience" every time we stay at a brand for the first time in the calendar year, or for the first time ever? In other words, theoretically if I stayed at all brands in 2020, is there anything to earn next year?
escape4 is offline  
Old May 10, 20, 1:11 am
  #146  
 
Join Date: Dec 2019
Posts: 1
Originally Posted by escape4 View Post
Do we get a new "experience" every time we stay at a brand for the first time in the calendar year, or for the first time ever? In other words, theoretically if I stayed at all brands in 2020, is there anything to earn next year?
Hi there! You earn a new experience every time you book your stay with a new DISCOVERY brand for the first time ever.

Originally Posted by kaizen7 View Post
My card from website shows expiration date of Feb 2022
! year extension.
Interestingly no announcement was made.

As for local experiences, no change.
Hi there, when do your Local Experiences expire? If they expire before end of this year, you can send your membership details to [email protected]. A representative from our Membership Services team will assist with extending your Local Experiences.

Originally Posted by AbuCordoba View Post
GHA have still not come out with any extensions which isn't surprising as they never been great with communication but still its worrying that haven't announced anything like every other programme!!
Hi AbuCordoba, we have extended the membership until end of this year for all our members. Has your membership been extended? If not, please reach out to [email protected]

Originally Posted by jpdx View Post
I didn't requalify for Black last year, but my account still shows me as Black. Membership card says status expires Feb 2020. Is this just a computer glitch, was I given an extension (I almost made it), is there a general extension due to the Coronavirus? No communication received whatsoever. Anyone have an idea?
Hi jpdx, we have offered a programme-wide extension to all our members in view of the current Covid-19 situation.

Last edited by FlyinHawaiian; May 11, 20 at 8:45 am Reason: consecutive posts merged to avoid posting limits for new accounts
DISCOVERY Loyalty is offline  
Old May 10, 20, 2:10 am
  #147  
Hilton 25+ BadgeMarriott 25+ Badge
 
Join Date: Dec 2013
Location: Homeless
Programs: M&M SEN; AC SE100k; Qatar Plat; HH Dia; SPG AMB100; Hyatt Globalist; Fairmont Plat
Posts: 2,764
Originally Posted by DISCOVERY Loyalty View Post
Hi there! You earn a new experience every time you book your stay with a new DISCOVERY brand for the first time ever.
Welcome to FT! I am glad you joined us here because we missed Discovery Lady!
escape4 is offline  
Old May 10, 20, 5:04 am
  #148  
 
Join Date: Oct 2012
Location: Tæt på Dyrehaven
Programs: SK Gold
Posts: 231
Originally Posted by DISCOVERY Loyalty View Post
Hi there! You earn a new experience every time you book your stay with a new DISCOVERY brand for the first time ever.
Has Discovery's policy changed? The new experience counter used to reset every calendar year. What you describe here is also not in concurrence with DiscoveryLady's post here https://www.flyertalk.com/forum/30779229-post59.html
Travel4Love is offline  
Old May 10, 20, 7:44 pm
  #149  
Hilton 25+ BadgeMarriott 25+ Badge
 
Join Date: Dec 2013
Location: Homeless
Programs: M&M SEN; AC SE100k; Qatar Plat; HH Dia; SPG AMB100; Hyatt Globalist; Fairmont Plat
Posts: 2,764
Originally Posted by Travel4Love View Post
Has Discovery's policy changed? The new experience counter used to reset every calendar year. What you describe here is also not in concurrence with DiscoveryLady's post here https://www.flyertalk.com/forum/30779229-post59.html
I hope this is correct. Otherwise it seems once you have been a heavy user of GHA in the recent past, the benefits going forward become far more modest.

Does someone on FT have experience about receiving a new experience for the same brand, for example in 2019 and then again in 2020?
escape4 is offline  
Old May 22, 20, 2:03 pm
  #150  
 
Join Date: Feb 2018
Programs: Bonvoy Amb , LCAH : Plt, Skywards : Gold
Posts: 1,739
Originally Posted by DISCOVERY Loyalty View Post

Hi there, when do your Local Experiences expire? If they expire before end of this year, you can send your membership details to [email protected]. A representative from our Membership Services team will assist with extending your Local Experiences.

.
Thanks for the information.
I did have 1 local experience awards that supposedly expired on Jun 2020, (the rest is expired on Jan and Feb 2021)
Currently the one expired on Jun have been extended to Dec 2020.
kaizen7 is offline  

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