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Shangri la help help help!!!!

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Old Feb 11, 2016 | 2:06 pm
  #1  
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15 Years on Site
 
Join Date: Apr 2008
Posts: 119
Question Shangri la help help help!!!!

I want to book a stay at shangri la dubai with the skywards emirates 25 pct discount when you are a member of skywards.
Now I am a member of skywards but don t have the card physically.
I read in the conditiions of shangri la that you have to show your card at checkin to be sure to get the discount.
Now for safety I called shangr la sales team and asked if showing a paper copy of my skywards emirates card and number would be accepted.
But the lady called a supervisor and she got back to me with the answer that or I had to show the card or I needed a confirmation from emirates side that i was a member of skywards emirates.
How stupid!
What do you think? Any hints or any experience?

Does someone have the email of the hotel manager or concierge (because I want to book a horizon club room) of the shangri la dubai?
BRUNOREM is offline  
Old Feb 15, 2016 | 1:06 am
  #2  
All eyes on you!
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Join Date: Jul 2000
Location: AUH
Posts: 8,638
Does the Emirates app show your card?
stargold is offline  


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