Was booked on a Norwegian 737 Max 8 for April
#46
Join Date: Aug 2012
Posts: 213
That’s the problem I have at the moment. Last week I almost bought a substitute flight at $600 per person which wasn’t terrible. Now I can’t find anything on the days I need for under $900 plus can’t get seats together anymore which isn’t doable with my three year old obviously. When they eventually refund me I won’t even be close to covering the new higher prices. I did however rearrange all my lodging now so I can cancel now 4 days before my departure. I hope by then I’ll know if not I’ll have to cancel the hotels again 🙄
#47
Original Poster
Join Date: Jun 2004
Location: NJ
Programs: AA, DL
Posts: 456
I saw Canada is going to keep the MAX grounded to atleast July 1st. I just have a feeling that Mex will not be up and running and the SNN route will be nix. We are on private tour starting in SNN and then have a cruise to catch. What are they telling you about your April flights? Still will not allow you to cancel for a refund?
#48
Join Date: May 2017
Posts: 2,016
They have been combining flights and forcing people on to busses. If the flight goes my guess is it will go to Dublin then you’ll have to go on a three hour bus ride to Shannon! Who wants to do that?! I’m so annoyed they aren’t giving people the truth and he option to cancel!
#50
Join Date: Jul 2001
Programs: Marriott LT Tit; Hyatt Explorist; Hilton CC Gold; IHG CC Plt; Hertz (MR) 5 star
Posts: 5,536
They’re saying nothing! They claim the flight is not cancelled! They are hoping for a miracle that the 737 max 8 gets back in service in my opinion. They have been combining flights and forcing people on to busses. If the flight goes my guess is it will go to Dublin then you’ll have to go on a three hour bus ride to Shannon! Who wants to do that?! I’m so annoyed they aren’t giving people the truth and he option to cancel!
That's fine if you do that in all aspects of your life - need a surgeon? Who's the cheapest? Need a lawyer? Who's the cheapest?
Seriously, how do you think they're able to sell tickets for cheaper than the large reputable airlines? Some sort of magical accounting trick? No, it's because they cut every corner they can get away with. And sometimes that bites them in the hind quarters.
#51
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,180
Well, I wouldn't diss Norwegian so fast.
Their operating costs are so low because they have a homogenous fleet that has a very low fuel burn. The maintainance is contracted out and of decent standards, otherwise the aircraft lose value. Pilots need to be paid industry wages or else they are gone, as there is a severe shortage of qualified pilots in Europe. If you take a peak at the pprune forum you will see that they also have hiring standards.
https://www.pprune.org/terms-endearm...n-updated.html
https://www.pprune.org/terms-endearm...lgw-based.html
Irreg handling at LoCos is defintely sub par and that is a clear case of 'you get what you pay for'.
Their operating costs are so low because they have a homogenous fleet that has a very low fuel burn. The maintainance is contracted out and of decent standards, otherwise the aircraft lose value. Pilots need to be paid industry wages or else they are gone, as there is a severe shortage of qualified pilots in Europe. If you take a peak at the pprune forum you will see that they also have hiring standards.
https://www.pprune.org/terms-endearm...n-updated.html
https://www.pprune.org/terms-endearm...lgw-based.html
Irreg handling at LoCos is defintely sub par and that is a clear case of 'you get what you pay for'.
#52
Join Date: Jul 2001
Programs: Marriott LT Tit; Hyatt Explorist; Hilton CC Gold; IHG CC Plt; Hertz (MR) 5 star
Posts: 5,536
Well, I wouldn't diss Norwegian so fast.
Their operating costs are so low because they have a homogenous fleet that has a very low fuel burn. The maintainance is contracted out and of decent standards, otherwise the aircraft lose value. Pilots need to be paid industry wages or else they are gone, as there is a severe shortage of qualified pilots in Europe. If you take a peak at the pprune forum you will see that they also have hiring standards.
https://www.pprune.org/terms-endearm...n-updated.html
https://www.pprune.org/terms-endearm...lgw-based.html
Irreg handling at LoCos is defintely sub par and that is a clear case of 'you get what you pay for'.
Their operating costs are so low because they have a homogenous fleet that has a very low fuel burn. The maintainance is contracted out and of decent standards, otherwise the aircraft lose value. Pilots need to be paid industry wages or else they are gone, as there is a severe shortage of qualified pilots in Europe. If you take a peak at the pprune forum you will see that they also have hiring standards.
https://www.pprune.org/terms-endearm...n-updated.html
https://www.pprune.org/terms-endearm...lgw-based.html
Irreg handling at LoCos is defintely sub par and that is a clear case of 'you get what you pay for'.
If you think IRROPS is the only place where Norwegian cuts corners, I don't know what to say. It's the place where the public is currently noticing problems in Norwegian's business model; it is not the only place where they have gone with the cheapest solution. As for their maintenance, on what do you base that it is 'of decent standards'? I've seen some pretty shoddy outsourced maintenance in this business.
#53
Original Poster
Join Date: Jun 2004
Location: NJ
Programs: AA, DL
Posts: 456
You bought a ticket from an airline selling seats at below their cost (hence the reason why they've been hemorrhaging money). I am frankly surprised that anyone who buys a ticket on Norwegian expects the same level of service that established non-discount airlines provide. It's not going to happen. And if you're mad about this level of service, I suspect you haven't even started to consider where else Norwegian cuts corners to reduce expenses. When you buy a discount airline ticket, you're accepting a lower level of maintenance and employee training. You're accepting pilots and crews who are paid much less than their counterparts. Many of those pilots can't even get hired by a reputable carrier.
That's fine if you do that in all aspects of your life - need a surgeon? Who's the cheapest? Need a lawyer? Who's the cheapest?
Seriously, how do you think they're able to sell tickets for cheaper than the large reputable airlines? Some sort of magical accounting trick? No, it's because they cut every corner they can get away with. And sometimes that bites them in the hind quarters.
That's fine if you do that in all aspects of your life - need a surgeon? Who's the cheapest? Need a lawyer? Who's the cheapest?
Seriously, how do you think they're able to sell tickets for cheaper than the large reputable airlines? Some sort of magical accounting trick? No, it's because they cut every corner they can get away with. And sometimes that bites them in the hind quarters.
#54
Join Date: Sep 2008
Posts: 7,875
Anyway, the issue is that a budget airline "may" have less planes, so they are at a crunch when a plane goes down, whereas a legacy airline may have the ability to shift things around.
#55
Join Date: Dec 2018
Location: Somewhere between BHX and HUY
Programs: Flying Blue Plat, Eurobonus Silver, ALL Gold
Posts: 1,674
Completely agree that the LCC bashing does not need to got that far into irrational territory. Especially for safety concerns. If there is ONE thing that lccs need to survive (in the 1st world), it is an impeccable safety record. Everyone will stop flying ryanair the day they crash and they will not skimp on maintenance under any circumstance. However where they will cut heavily is on customer service and that side of the argument is not irrational.
Ryanair are very well known to refuse to compensate passengers for delays or cancellations and to misguide and mislead customers attemping to take them to court, to the point that the majority give up.
I have flown with FR multiple times and to be fair I have not had a single problem.
I am however aware that if my flight does have a problem I will need to fight my way out of it and possibly lose money. And that's mostly why I try and avoid them nowadays, but not because of safety co cerns.
Oh yeah and also, screw you for making us pay for cabin luggage... srsly....
Ryanair are very well known to refuse to compensate passengers for delays or cancellations and to misguide and mislead customers attemping to take them to court, to the point that the majority give up.
I have flown with FR multiple times and to be fair I have not had a single problem.
I am however aware that if my flight does have a problem I will need to fight my way out of it and possibly lose money. And that's mostly why I try and avoid them nowadays, but not because of safety co cerns.
Oh yeah and also, screw you for making us pay for cabin luggage... srsly....
#56
Join Date: May 2017
Posts: 2,016
They even wrote in their terms of use that you have to sue them in an Irish court, but this was thankfully rejected as an unreasonable requirement by a Danish court.
#57
Join Date: Oct 2012
Location: BOS
Programs: MR, UR, AA, AS, HH Gold, SPG Gold, HGP, RR
Posts: 708
Question - if I’m on the PVD to DUB flight and they want to rebook me onto the SWF to DUB flight, can I say no and get refunded? That is technically canceling our flight yes? Caniinvoke mytravel insuranve since I used my Sapphire Teserve to buy the ticket?
#58
Join Date: Jan 2010
Posts: 9,307
I was delayed a few days by this Ryanair crash, but it doesn't seem to have affected their passenger numbers.
https://theaviationist.com/2008/11/1...crash-landing/
https://theaviationist.com/2008/11/1...crash-landing/
#59
Join Date: Dec 2018
Location: Somewhere between BHX and HUY
Programs: Flying Blue Plat, Eurobonus Silver, ALL Gold
Posts: 1,674
I was delayed a few days by this Ryanair crash, but it doesn't seem to have affected their passenger numbers.
https://theaviationist.com/2008/11/1...crash-landing/
https://theaviationist.com/2008/11/1...crash-landing/