Apr 16, 2016, 7:33 am

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JetSmarter is a membership program that allows members to fly on empty legs of private jets (JetDeals) and seats on scheduled private jet shuttles (JetShuttle).

JetSmarter - discussion and experiences

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Aug 9, 2018, 9:57 am

#2206

dval44

Join Date: May 2013

Posts: 640

Was pitched the new "top tier membership." Hard to tell what it is.

$25,000 per year for 1 "Signature plus" membership and 5 "Signature" memberships. Lots of vague promises....

https://gallery.mailchimp.com/23a774...rship_Deck.pdf

Aug 9, 2018, 1:50 pm

#2207

Skacorica

Join Date: Mar 2010

Programs: UA GS, F9 Summit, Marriott Gold, HH Gold, Hyatt Plat

Posts: 333

Does anyone know of anywhere people coordinate shuttles or shared charters? For example, I am constantly going to the NY area, but the only flights out seem to be from Aspen, which is way too far a drive from the front range. I'd imagine there are others on the FR that would like to take flights from one of the other regional airports in colorado that way.

I figured there would be a forum, or subreddit or something but I have yet to see anything.

Aug 9, 2018, 2:09 pm

#2208

Nicoolio

Suspended

Join Date: Oct 2006

Location: New York, NY

Posts: 557

Quote:

Originally Posted by Skacorica

For JetSmarter you do it via their App. You can start a shuttle, and then it will tell you how many seats you have to buy and how much it will cost, and JS will take the risk of selling the rest of them. I think Wheels Up has an app that is similar. You could also just call up a few of the operators at the airport and ask if they have any customers who regularly fly to New York who would be interested in splitting flights.

Aug 9, 2018, 10:30 pm

#2209

PbodyPhoto

Join Date: Apr 2012

Location: NYC

Programs: QF LTG

Posts: 1,200

Quote:

Originally Posted by dval44

that seems pretty decent from a jetdeals point of view actually. Split between 6 friends it's only $4,166 each and you can book out the entire jetdeal for $8

Aug 10, 2018, 12:52 am

#2210

millions

Join Date: Apr 2006

Posts: 469

Quote:

Originally Posted by PbodyPhoto

that seems pretty decent from a jetdeals point of view actually. Split between 6 friends it's only $4,166 each and you can book out the entire jetdeal for $8

LOL. Definitely.

Aug 10, 2018, 9:47 am

#2211

dordal

Join Date: Dec 2003

Location: Oakland CA

Programs: DL Gold, AS MVPG, Globalist

Posts: 1,008

Quote:

Originally Posted by PbodyPhoto

that seems pretty decent from a jetdeals point of view actually. Split between 6 friends it's only $4,166 each and you can book out the entire jetdeal for $8

Turns out it's only the member that gets the $1 seat -- you can book guests, but they are charged the normal guest rates.

Aug 10, 2018, 10:39 am

#2212

Nicoolio

Suspended

Join Date: Oct 2006

Location: New York, NY

Posts: 557

Quote:

Originally Posted by dval44

I didn't understand that the $600/hour cap applies to all JS shuttles - but it then says other select flights - but the footnote seems to say it is not valid for any of the member initiated shared flights - but maybe i am not understanding it correctly.

Aug 10, 2018, 10:46 am

#2213

dval44

Join Date: May 2013

Posts: 640

Quote:

Originally Posted by Skacorica

there is actually a telegram group that serves this purpose. You can talk to your rep and they should put yoou on it. There was so much strange chatter that I got off it, but it could be useful.

Aug 10, 2018, 1:26 pm

#2214

BusinessFlyer45

Suspended

Join Date: Mar 2018

Programs: Wheels Up, American Airlines, Jetmembership.com, Delta, Jetblue, Marriott

Posts: 23

Was pitched the new "top tier membership." Hard to tell what it is.

$25,000 per year for 1 "Signature plus" membership and 5 "Signature" memberships. Lots of vague promises..

ONLY a Moron would sign up for this

Aug 10, 2018, 4:17 pm

#2215

Jshater

Join Date: Jul 2018

Posts: 14

Based on all of what JS has done since inception only a Moron would sign up for anything from them.
When I "remind" them of what they promised for me to sign up, all the reply said was that I will have customer service reach out to you. Maybe it is cheaper for them to refund those of us who got scammed than to fight the onslaught of potential lawsuits.
I have also disputed my charges with American Express as I had 4 memberships so that will add pressure to them to respond to Am Ex as well as the lawsuits as well as the customer complaints. I for one will not go down like a lamb to some one who has clearly stolen from me.

SFO777 and Heuston like this.

Aug 11, 2018, 1:13 am

#2216

EricSM

Join Date: Jun 2018

Posts: 28

It’s becoming very clear what their model has now become. Put out far fewer company issued shuttles, make anywhere from 1-4 seats available for free for regular smart members, put out another couple for sophisticated members (both sets of seats get taken very quickly when flights open) and then try and sell the rest at increasingly raised pricing. NY-FL has now become roughly $1500/ticket each way. And anything they have left over the night before they send email blasts offering slashed rates at maybe $800 per.

Clearly they are going after an entirely new market of people willing to pay higher than first class seating to avoid TSA lines, get to the airport an hour later, and sit on a cramped plane getting offered inedible food by a disinterested flight attendant. I just don’t see how it possibly can work.

Aug 11, 2018, 9:41 am

#2217

combakkid

Join Date: Sep 2015

Posts: 9

it doesn't work, it never worked.
Top 5 Reasons Why Private Jet-Sharing is a Failed Business Model

just a scam- look at the players involved its obvious
Jetsmarter (Part 4): A Fyre Festival in the Sky

Aug 12, 2018, 3:34 pm

#2218

dval44

Join Date: May 2013

Posts: 640

Quote:

Originally Posted by combakkid

just a scam- look at the players involved its obvious
Jetsmarter (Part 4): A Fyre Festival in the Sky

that’s a pretty crazy article honestly. Intimidation, lies, etc. Pretty wild.

Aug 14, 2018, 6:02 pm

#2219

dval44

Join Date: May 2013

Posts: 640

UPDATE WITH SCREENSHOTS:

After many cancellations, I was able to successfully book 2 empty legs. HORRIBLE experience.

First one was diverted to a tiny airfield due to wind. JS did *nothing.* Literally me standing on the runway talking to them and them saying “good luck.” I ended up hitchhiking the 90 minute journey as there was no Uber/commercial airport. JS was willing to contribute $0

Second one was “confirmed.” When at the FBO 10 mins before takeoff, got a message that it was canceled. AGAIN, was told “good luck” and there was nothing they could do to help.

STAY AWAY!!!!!

Aug 14, 2018, 6:40 pm

#2220

Jshater

Join Date: Jul 2018

Posts: 14

I was put off for two days with a conf call with Customer Service. I had an appointment for many days and now they cannot talk until Thursday.
I will keep this thread posted on what transpires.
They could be developing their BS story further or perhaps coming clean. Ha ha the coming clean part was a joke.