Live Chat duration
Dec 15, 2003 | 11:40 pm
#1
Original Poster
Join Date: Jul 2002
Location: Canada
Posts: 1,875
Live Chat duration
Hi Randy,
forgive me if this question has been asked already but I couldn't find it. Is there a reason why the live chats are only an hour long? I think it would be better if it was at least 90 minutes since it takes a bit for the person talking to type their answer and that eats up alot of the time.
thanks for your time.
forgive me if this question has been asked already but I couldn't find it. Is there a reason why the live chats are only an hour long? I think it would be better if it was at least 90 minutes since it takes a bit for the person talking to type their answer and that eats up alot of the time.
thanks for your time.
Dec 16, 2003 | 6:24 am
#2
FlyerTalk Evangelist
Join Date: Mar 2000
Location: Southern Alberta
Posts: 20,549
I agree. More time is needed to dialogue with the guest(s).
Dec 16, 2003 | 10:16 am
#3
Founder of FlyerTalk
Join Date: May 1998
Location: Colorado Springs, CO
Posts: 6,540
Really no reason, it just seemed like a nice round number at the time and one that we felt comfortable asking for their time for. We felt that asking for the 90-mintes was a stretch since it would be like 2 hours by the time it was done. We have had guests in the past that come on before and stay late, so it's really up to the guest themselves to make available other time.
We're working on a full complement of guests for 2004 so look for a monthly schedule pretty soon.
We're working on a full complement of guests for 2004 so look for a monthly schedule pretty soon.
Dec 16, 2003 | 12:31 pm
#4
FlyerTalk Evangelist
Join Date: Apr 2001
Location: DCA
Programs: AMC MovieWatcher, Giant BonusCard, Petco PALS Card, Silver Diner Blue Plate Club
Posts: 22,314
Thanks, Randy!
And in some sense the conversation doesn't end at the specified end time or even when the program representatives leave the chat room. Let's not forget Rupert Duchesne's closing,
(Emphasis mine.)
I'd say that in some sense the dialogue continues in the program's forum. We may not get a posted answer right away, but I think we sometimes forget how valuable a resource for the programs that Flyertalk and its instant feedback and customer research function can have for a program...
And in some sense the conversation doesn't end at the specified end time or even when the program representatives leave the chat room. Let's not forget Rupert Duchesne's closing,
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Randy, we always enjoy the pressure and the chat; especially reading what your chatters say after the fact!</font>
I'd say that in some sense the dialogue continues in the program's forum. We may not get a posted answer right away, but I think we sometimes forget how valuable a resource for the programs that Flyertalk and its instant feedback and customer research function can have for a program...