Thanks,
Randy!
And in some sense the conversation
doesn't end at the specified end time or even when the program representatives leave the chat room. Let's not forget
Rupert Duchesne's closing,
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Randy, we always enjoy the pressure and the chat; especially reading what your chatters say after the fact!</font>
(Emphasis mine.)
I'd say that in some sense the dialogue continues in the program's forum. We may not get a posted answer right away, but I think we sometimes forget how valuable a resource
for the programs that Flyertalk and its instant feedback and customer research function can have for a program...