No charge yet for tickets booked on Travelocity
Nov 28, 2017, 8:09 am
#1
Original Poster
Join Date: Mar 2011
Location: MLB
Programs: TK CP, Lapsed DL FO, Mr. <3Vacations Free Rider, Numerous programs
Posts: 241
No charge yet for tickets booked on Travelocity
Hi All,
So I booked a few things on Travelocity last week one flight and two hotels. One of the hotels charged me and hit the CC, the second was a book now pay later so no charge to the CC yet, but the flight has not hit the card. This is weird to me because I don't ever recall a delay on the charge when booking flights on Travelocity. I have the e-mail saying confirmed and ticketed & the reservation comes up on the airline website and I was able to pick seats. But, why hasn't this hit my card and is that going to end up being an issue? I contacted Travelocity customer service and am awaiting a response, until then I was wondering if anyone here experienced this before and if it turned out to be an issue.
Thanks!
So I booked a few things on Travelocity last week one flight and two hotels. One of the hotels charged me and hit the CC, the second was a book now pay later so no charge to the CC yet, but the flight has not hit the card. This is weird to me because I don't ever recall a delay on the charge when booking flights on Travelocity. I have the e-mail saying confirmed and ticketed & the reservation comes up on the airline website and I was able to pick seats. But, why hasn't this hit my card and is that going to end up being an issue? I contacted Travelocity customer service and am awaiting a response, until then I was wondering if anyone here experienced this before and if it turned out to be an issue.
Thanks!
Nov 28, 2017, 8:48 am
#2
Original Poster
Join Date: Mar 2011
Location: MLB
Programs: TK CP, Lapsed DL FO, Mr. <3Vacations Free Rider, Numerous programs
Posts: 241
Well, I heard back... but I don't remember it working this way before.
Thank you for contacting Travelocity.
We appreciate us if when you will be billed for your flight and we are glad to check this for you.
We checked our records and found out that your flight reservation with itinerary is confirmed. We have verified that you were billed for this flight already. The total amount billed to you is USDXXXX.
Meanwhile, the charge for flights comes from the airline directly. There is occasionally a lapse in time between the time of purchase and the time the charge appears on your credit card statement. Normally, the charge will appear within seven business days, but can vary between credit card companies and airlines.
Thank you for choosing Travelocity.
Marge
Travelocity Customer Service Team
We appreciate us if when you will be billed for your flight and we are glad to check this for you.
We checked our records and found out that your flight reservation with itinerary is confirmed. We have verified that you were billed for this flight already. The total amount billed to you is USDXXXX.
Meanwhile, the charge for flights comes from the airline directly. There is occasionally a lapse in time between the time of purchase and the time the charge appears on your credit card statement. Normally, the charge will appear within seven business days, but can vary between credit card companies and airlines.
Thank you for choosing Travelocity.
Marge
Travelocity Customer Service Team