Lastminute.com issues
Mar 27, 2017, 10:05 am
#1
Original Poster
Join Date: Mar 2017
Posts: 1
Lastminute.com issues
Has anyone else had a problem with lastminute.com? Twice I've gone to use them through Skyscanner and found having booked a flight they don't actually have the flight available. What they appear to do is take the booking and then look for the flight for you. Then you lose access to your money for days. I am over 400 down and fighting them to get it back. They say the delay in confirmation is for security but reading the emails that is not the case. With a company like mytrip you get a confirmation instantly.
Mar 27, 2017, 11:50 am
#2
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It's always better to book directly with the airlines themselves. The meagre savings the OTAs offer are almost always outweighed by their complete inability to sort things out when there is a problem.
Mar 27, 2017, 12:41 pm
#3
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Speaking from experience, a big +1. Had a horrible experience with Expedia last year on a change that Finnair (which I was flying) could have sorted out in a minute.
Mar 28, 2017, 8:32 am
#4
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Judith Sharp, welcome to Flyertalk.
Since this pertains to an OTA (Online Travel Agent), we'll move this to the appropriate forum.
~beckoa, co-moderator Information Desk
Since this pertains to an OTA (Online Travel Agent), we'll move this to the appropriate forum.
~beckoa, co-moderator Information Desk