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Old May 13, 2012, 4:29 am
  #1  
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Join Date: May 2012
Posts: 7
Unable to book ITA itinerary/airfare?

Hi -- I am planning to travel:

Indianapolis to Copenhagen - Sat., July 21 - Delta/KLM - depart 13:00, arrive 09:25
Stockholm to Stuttgart - Thu., Aug. 2 - AirFrance - depart 14:25, arrive 20:20
Stuttgart to Indianapolis - Wed., Sept. 26 - AirFrance - depart 10:20, arrive 18:20

For more than a week, ITA has quoted $1553 for a perfect itinerary for me (see detailed flight info below) ... but I haven't been able to actually book it anywhere. And it appears that all good/low rates are disappearing fast. I'm afraid that if I don't book something soon, I'm going to end up paying a lot more for a less-than-ideal itinerary...

Unfortunately, Delta's website seems to be having a "problem" and is not even giving any available AirFrance flights as an option for the 2nd leg (Stockholm-Stuttgart) ... only gives KLM flight options?!? I've informed their web support department twice about this issue but their online reservation system is still not working properly. And the Delta phone reps verbally quote $1772.60 for the above ITA itinerary (plus a fee for them to book the ticket) ... not ideal.

Since a friend already has tickets on the Stockholm-Stuttgart AirFrance flights (2nd leg), I really need to book those same flights as well ... rather than one of the KLM options that Delta's website offers.

Both AirFrance and KLM websites have the above itinerary available ... but also at much higher prices than ITA's.

Also -- I've tried booking the above itinerary on Expedia, Fly, Hipmunk and many other sites ... with no luck. And I haven't used the services of a travel agent in nearly a decade and have no idea who would be able to book ITA "phantom fares".

Any suggestions would be GREATLY appreciated... :-)


*** ITA INFO **********************************

Indianapolis (IND) to Copenhagen (CPH) - Sat, Jul 21
Delta Indianapolis (IND) to Detroit (DTW) - Sat, Jul 21
Delta 4109 Dep: 1:00PM Arr: 2:19PM 1h 19m Canadair Reg. Jet Economy (T)
OPERATED BY PINNACLE DBA DELTA CONNECTION

Layover in DTW 1h 41m

Delta Detroit (DTW) to Amsterdam (AMS) - Sat, Jul 21
Delta 252 Dep: 4:00PM Arr: 5:55AM 7h 55m Airbus A330 Economy (T)

Layover in AMS Sun, Jul 22 2h 10m

KLM Amsterdam (AMS) to Copenhagen (CPH) - Sun, Jul 22
KLM 1125 Dep: 8:05AM Arr: 9:25AM 1h 20m Boeing 737 Economy (R)



Stockholm (ARN) to Stuttgart (STR) - Thu, Aug 2
Air France Stockholm (ARN) to Paris (CDG) - Thu, Aug 2
Air France 2063 Dep: 2:25PM Arr: 5:05PM 2h 40m Airbus A319 Economy (L)

Layover in CDG 1h 55m

Air France Paris (CDG) to Stuttgart (STR) - Thu, Aug 2
Air France 2508 Dep: 7:00PM Arr: 8:20PM 1h 20m Airbus A318 Economy (L)


Stuttgart (STR) to Indianapolis (IND) - Wed, Sep 26
Air France Stuttgart (STR) to Atlanta (ATL) - Wed, Sep 26
Air France 3632 Dep: 10:20AM Arr: 2:45PM 10h 25m Boeing 767 Economy (R)
OPERATED BY DELTA

Layover in ATL 1h 55m

Air France Atlanta (ATL) to Indianapolis (IND) - Wed, Sep 26
Air France 8598 Dep: 4:40PM Arr: 6:20PM 1h 40m MD-80 Economy (R)
OPERATED BY DELTA

Cost per passenger (including taxes & fees) $1,552.60
Total cost for 1 passenger $1,552.60

*************************************************

Last edited by danle534; May 13, 2012 at 1:04 pm Reason: better layout
danle534 is offline  
Old May 13, 2012, 4:22 pm
  #2  
 
Join Date: Jan 2010
Location: SFO
Programs: *G^2, Bonvoyed, NEXUS
Posts: 3,540
Originally Posted by danle534
And I haven't used the services of a travel agent in nearly a decade and have no idea who would be able to book ITA "phantom fares".
Since you are having no luck online (given the complicated itinerary), this is what I would suggest. Any reputable travel agent with access to a GDS (i.e. Sabre, Amadeus etc) should be able to attempt to book this itinerary.

ITA gives you the FCL (fare construction line). A travel agent should be able to use this to find this fare:

Fare construction (can be useful to travel agents)
IND DL X/DTT DL X/AMS KL CPH M 368.00THWB64US /-STO AF X/E/PAR AF STR S100.00 AF X/E/ATL AF IND 10M 366.30RHXB64US NUC 834.30 END ROE 1.00 XT 5.50YC 7.00XY 5.00XA 33.40US 7.50AY 9.40CJ 8.60RN 2.60VV 23.10YA 20.60FR 8.70QX 5.30DE 55.10OY 17.30RA 496.00YQ 13.50XF IND4.50 DTW4.50 ATL4.50
D582 is offline  
Old May 13, 2012, 6:56 pm
  #3  
Original Poster
 
Join Date: May 2012
Posts: 7
Thanks for the "GDS" and "Fare construction" info (and for taking the time to answer my question) ... I will start searching for travel agents ASAP!
danle534 is offline  
Old May 13, 2012, 9:57 pm
  #4  
 
Join Date: Sep 2010
Posts: 2,233
Give Orbitz Multi-city search a try.....
CokeandTaco is offline  
Old May 13, 2012, 10:52 pm
  #5  
Moderator: Delta SkyMiles, Luxury Hotels, TravelBuzz! and Italy
 
Join Date: Oct 2001
Location: Los Angeles
Posts: 26,584
Please continue to follow this thread in the Online Booking Forum.
Thanks..
Obscure2k
TravelBuzz Moderator
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Old May 14, 2012, 6:54 am
  #6  
 
Join Date: May 2010
Posts: 1,128
Vayama found cheaper flights for that itinerary, but it cant match the flights and price. Orbitz is often the best at matching ITA, but sometimes ITA will return fares that are not actually available.
Aliquot is offline  
Old May 16, 2012, 12:17 am
  #7  
Original Poster
 
Join Date: May 2012
Posts: 7
Thanks everyone for the tips ... the info you provided has been very helpful. Unfortunately, I'm still having difficulty booking the above itinerary (long story). Perhaps today is the day...
danle534 is offline  


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