DOT fines Orbitz $60K for not disclosing taxes/fees
Oct 17, 2011, 2:12 pm
#1
Original Poster
Join Date: Nov 2010
Location: BOS
Programs: DL PM, Hertz Gold Plus, SPG Gold
Posts: 1,049
DOT fines Orbitz $60K for not disclosing taxes/fees
http://www.dot.gov/affairs/2011/dot13511.html
For a period of time in early 2011, Orbitz’s homepage displayed advertisements that did not provide any information on additional taxes and fees. Consumers clicking on an advertisement were not notified of the additional charges until after they arrived at the following page and scrolled down to the bottom of the page, where information in fine print about the taxes and fees could be found. Also, consumers selecting discounted fares advertised by Orbitz found that these fares were no longer available, and they were instead taken to a page where a different fare was displayed.
