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Online Tool and Non-BA/AA Ticket Problems

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Online Tool and Non-BA/AA Ticket Problems

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Old Apr 9, 2009 | 12:16 am
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Original Poster
 
Join Date: Nov 2006
Location: SEA
Programs: AA 1MM Gold, AS MVP Gold. Happily ex-1K, ex-Exec Plat, ex-DL Diamond for 5 years each
Posts: 628
Online Tool and Non-BA/AA Ticket Problems

I've had this problem now for about a week. I have a bunch of saved itineraries, most of them would ticket through AY or LA. I could get to see the price through online booking up until about a week ago.

Now, however, the Online Booking Tool simply can't get anything on an itinerary that won't be ticketed by either BA or AA (e.g., doesn't have a BA or AA first leg). I've tried the itineraries I've had saved. I've tried dummy itineraries. I've tried pretty much everything.

I don't get an error. I just get a "please wait" and the little spiraling thing in the box, and nothing happens (i.e., no booking/fare window opens in my browser).

Is this a known bug? Have other people had this problem? Might it have something to do with the fact that I'm based in North America?

Thanks!
ldpeters is offline  


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