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Is a DONE valid 12 months from first flight or 12 months from issue?

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Is a DONE valid 12 months from first flight or 12 months from issue?

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Old Sep 18, 2008 | 3:29 am
  #1  
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Is a DONE valid 12 months from first flight or 12 months from issue?

My parents booked a DONE4 ex ICN through me in June. They now need to postpone, as my mother needs surgery next week for a ruptured tendon in her foot.

They won't be able to go now until at least April due to this and work commitments. The first flight coupon is for October 15, with the last being in March or April of 2009. Can the first flight coupon be changed to October 2009, and the last to March/April 2010? Or is June 2009 the latest they can take the last flight (12 months after issue?)

Thanks for your help.
johnkennett is offline  
Old Sep 18, 2008 | 3:38 am
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The validity date is probably on the e-ticket. The term is 12 months maximum stay, and should be valid until 14 October 2009.

Why do you want to move the travel date by one year to start in October 2009 instead? I don't think that is possible.
cxfan1960 is offline  
Old Sep 18, 2008 | 4:09 am
  #3  
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Presumably to catch the same seasons in the same places. But as stated, 14 October 2009 is the use by date.

Having said that, you can cancel and reissue for no charge (perhaps a US$25 handling fee or something) can't you?
christep is offline  
Old Sep 18, 2008 | 5:53 am
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SHould be the case; there is a 'full refund' for cancelling ex TC3 xONEx's before travel commences (less any 'service fee' that may be applied).

Last edited by serfty; Sep 18, 2008 at 6:01 am
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Old Sep 18, 2008 | 6:43 am
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If you want to change the first flight: you need to cancel the old ticket, pay any cancellation charges (if any, depends on continent etc), pay travel agent cancel fees (if any).
Then issue a new ticket, if the price went up or down: pay new price. If taxes went up or down: pay new taxes.

Also the first flight needs inside one year after you bought the ticket.

If you use the first coupon(s) then you have 1 year from the first flight, you can change dates (free) and routing (charge).
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Old Sep 18, 2008 | 10:12 am
  #6  
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Originally Posted by johnkennett
My parents booked a DONE4 ex ICN through me in June. They now need to postpone, as my mother needs surgery next week for a ruptured tendon in her foot.

They won't be able to go now until at least April due to this and work commitments. The first flight coupon is for October 15, with the last being in March or April of 2009. Can the first flight coupon be changed to October 2009, and the last to March/April 2010? Or is June 2009 the latest they can take the last flight (12 months after issue?)

Thanks for your help.
The one year ticket validity, as in must start the trip within one year of purchase, is contained in the general ticketing conditions of the carrier from whom you bought the ticket. For example, AA's is here:
TICKET VALIDITY
A valid ticket must be presented for transportation. Tickets for itineraries with more than one flight segment must be used in accordance with the sequence of flights as they appear in the ticketed itinerary and receipt. If a paper ticket, the unused flight coupons must be presented attached to the passenger receipt coupon. American has the right, in its sole discretion, to confiscate any ticket that has been altered, mutilated, or improperly issued or which has been improperly presented or presented by someone other than the passenger named on the ticket.

Tickets are valid for use, reissue or refund only by the passenger named on the ticket. Unless otherwise indicated, tickets are not transferable. American is not liable to the owner of a ticket for honoring or refunding a ticket presented by another person.

Period of Validity
Unless your ticket indicates otherwise, tickets are valid for transportation for one year from date of initial use, or if unused, for one year from date of purchase.


TICKET VALIDITY - COMPLIANCE WITH TERMS AND CONDITIONS OF SALE
Tickets are valid for travel only when used in accordance with all terms and conditions of sale. Terms and conditions of sale include but are not limited to:


The passenger's itinerary, as stated on the ticket or in the passenger's reservation record,
Any requirement that the passenger stay over a specified date or length of time (for example, Saturday night or weekend) at the destination specified on the ticket.
Any special purpose or status (for example, age in the case of senior citizen or children's discounts, military status in the case of a military fare, official government business in the case of a government fare, or attendance at a qualified event in the case of a meeting or convention fare) that entitles the passenger to a special or reduced rate, or
Any other requirement associated with the passenger's fare level.
Unless a ticket is reissued by American or its authorized agent upon payment of applicable charges, or an authorized representative of American waives applicable restrictions in writing, a ticket is invalid:

If used for travel to a destination other than that specified on the ticket,
If the passenger fails to comply with applicable stay-over requirements,
If the passenger does not meet the purpose or status requirement associated with the fare category on the ticket, or
If American determines that the ticket has been purchased or used in a manner designed to circumvent applicable fare rules.
American specifically prohibits the practices commonly known as:

Back to Back Ticketing: The combination of two or more roundtrip excursion fares end to end for the purpose of circumventing minimum stay requirements.

Throwaway Ticketing: The usage of roundtrip excursion fare for one-way travel, and

Hidden City/Point Beyond Ticketing: Purchase of a fare from a point before the passenger's actual origin or to a point beyond the passenger's actual destination.

Where a ticket is invalidated as the result of the passenger's non-compliance with any term or condition of sale, American has the right in its sole discretion to:

Cancel any remaining portion of the passenger's itinerary,
Confiscate unused flight coupons,
Refuse to board the passenger or check the passenger's luggage, or
Assess the passenger for the reasonable remaining value of the ticket, which shall be no less than the difference between the fare actually paid and the lowest fare applicable to the passenger's actual itinerary

See, also:
http://www.flyertalk.com/forum/showt...+validity+year


7. MAXIMUM STAY
Return travel from the last stopover point must commence no later than 12 months after departure.
jerry a. laska is offline  
Old Sep 19, 2008 | 7:35 pm
  #7  
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Thanks all. I am going to change it, pushing everything back 6 months, and see how my mother feels in a few months time, then cancel if needed.
johnkennett is offline  


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