AA, RTW, e-Ticket and Open Segments: lets settle this!
Jul 30, 2008 | 4:02 pm
#32
Join Date: Jan 2001
Location: Boston, MA
Programs: AA Lifetime Platinum (3MM), QF Lifetime Gold, Bonvoy Lifetime Platinum, Ex-Hyatt Diamond
Posts: 7,808
The bottom line is that many ticketing people don't have a clue...so, with an e-ticket, everything can be amended and revised without having to go to the airport by the people who do have a clue.
Last edited by nologic; Jul 30, 2008 at 9:13 pm
Jul 30, 2008 | 7:26 pm
#33
Join Date: Jun 2000
Location: LAX
Posts: 3,641
I've said this many times before, but it's only the reservation that's important. If the reservation is on AA then that's where your miles go. The ticket is valid on any flight on any oneworld carrier that flies the segment in question and is operated by a oneworld carrier. The tickets are NOT endorsed with any restrictions on flight date or time and are explicitly endorsed that they are valid on any carrier. You don't need to change the ticket to change to a codeshare, you just need to change the reservation.
Jul 30, 2008 | 9:15 pm
#34
Join Date: Jan 2001
Location: Boston, MA
Programs: AA Lifetime Platinum (3MM), QF Lifetime Gold, Bonvoy Lifetime Platinum, Ex-Hyatt Diamond
Posts: 7,808
The only thing that's important when you're at the airport with a near-term goal of boarding an aircraft is what the person at the check-in counter says. If s/he insists that the ticket is only valid if written in Sanskrit on a stone tablet - a service the airline will provide for $50 - quoting OW rules will only get you so far, not necessarily including the boarding lounge.
Jan 24, 2009 | 5:56 am
#35
Join Date: Nov 2007
Location: Itinerant
Programs: DL FO, AA PLT, BD *G
Posts: 423
As far as I know, AA e-tickets actually do support OPEN segments! (Maybe only if issued in Sabre?) However, revalidation is not supported.
Code:
ELECTRONIC TICKETING ASSOCIATE PROFILE AIRLINE - AA - AMERICAN AIRLINES PARTICIPATION LEVEL - INTERACTIVE STATUS - ACTIVE MAX COUPONS PER ETR - 16 NAME CHANGE ALLOWED - NO NAME SELECT RESTRICTIONS - NONE AUTOMATIC ELEC TKTG - BY COUNTRY OPEN SEGMENTS ALLOWED - YES BULK FARE TICKETING - YES CHECK /N ETR INDICATOR - YES CHECK /E ETR INDICATOR - NO NET TICKETING - YES BSP ONLY EXCHANGE PAPER FOR ETR - YES ETR REVALIDATION ALLOWED - NO
Code:
EXTENDED ET SEARCH - NO OA FQTV SENT IF IN PNR - NO RESTRICT PASSIVE SEGMENTS - NO - FOR SABRE/ABACUS ONLY RESTRICT PASSIVE SEGMENTS - NO - FOR INFINI ONLY RESTRICT INTERLINE PASSIVES - NO - FOR INFINI ONLY RESTRICT NON-MERGED PASSIVES - NO - FOR INFINI ONLY CANCEL REFUND/VOID EXCH - YES - FOR SABRE/ABACUS ONLY RESTRICT TKNE FOR OPEN SEG - NO ALLOW ETKT ON FULLY OPEN SEGS - NO XT BREAKDOWN ACCEPTANCE - NO
I ended up calling AA's main reservations number (RTW desk was closed) and they ticketed the reservation--with paper.
I'd like to note that the fare rules don't seem to require electronic ticketing at all--so (I think) for those of you who still prefer paper tickets you can get one, even if all your segments are confirmed.