FlyerTalk Forums - View Single Post - AA, RTW, e-Ticket and Open Segments: lets settle this!

Jan 24, 2009 | 5:56 am

#35

BDA shorts

Join Date: Nov 2007

Location: Itinerant

Programs: DL FO, AA PLT, BD *G

Posts: 423

Quote:

Originally Posted by daniellam

As far as I know, AA e-tickets actually do support OPEN segments! (Maybe only if issued in Sabre?) However, revalidation is not supported.

Code:

         ELECTRONIC TICKETING ASSOCIATE PROFILE                                     
AIRLINE -                   AA - AMERICAN AIRLINES                                  
PARTICIPATION LEVEL -       INTERACTIVE                                             
STATUS -                    ACTIVE                                                  
MAX COUPONS PER ETR -       16                                                      
NAME CHANGE ALLOWED -       NO                                                      
NAME SELECT RESTRICTIONS -  NONE                                                    
AUTOMATIC ELEC TKTG -       BY COUNTRY                                              
OPEN SEGMENTS ALLOWED -     YES                                                     
BULK FARE TICKETING -       YES                                                     
CHECK /N ETR INDICATOR -    YES                                                     
CHECK /E ETR INDICATOR -    NO                                                      
NET TICKETING -             YES  BSP ONLY                                           
EXCHANGE PAPER FOR ETR -    YES                                                     
ETR REVALIDATION ALLOWED -  NO

I just tried ticketing a RTW through Sabre with open segments and it wouldn't go through. Had a few chats with Sabre Software support, and they pulled up the same electronic profile as you did--but scrolled to the next page:

Code:

EXTENDED ET SEARCH -        NO                                 ‡
OA FQTV SENT IF IN PNR -    NO                                  
RESTRICT PASSIVE SEGMENTS - NO  - FOR SABRE/ABACUS ONLY         
RESTRICT PASSIVE SEGMENTS - NO  - FOR INFINI ONLY               
RESTRICT INTERLINE PASSIVES  - NO  - FOR INFINI ONLY            
RESTRICT NON-MERGED PASSIVES - NO  - FOR INFINI ONLY            
CANCEL REFUND/VOID EXCH -   YES - FOR SABRE/ABACUS ONLY         
RESTRICT TKNE FOR OPEN SEG   - NO                               
ALLOW ETKT ON FULLY OPEN SEGS - NO                     
XT BREAKDOWN ACCEPTANCE -   NO

So open segments are allowed, but you can't e-ticket them.

I ended up calling AA's main reservations number (RTW desk was closed) and they ticketed the reservation--with paper.

I'd like to note that the fare rules don't seem to require electronic ticketing at all--so (I think) for those of you who still prefer paper tickets you can get one, even if all your segments are confirmed.

Reply