Questions for official oneworld representative, oneworld4u
#107



Join Date: Mar 2008
Location: used to be PER, now it's nowhere/eveywhere
Programs: QFF NB, AA GLD
Posts: 3,687
Change of Wording on Technical Rule Sheet
I have just noticed the following change on the technical rule sheet (at least I don't recall seeing this wording before), which would seem to settle the issue of using city codes instead of airport codes
(their emphasis)
A minimum of 3 and a maximum of 16 segments, including surface segments between any 2 airports, are permitted for the entire journey.
Last edited by pandaperth; Jun 26, 2008 at 2:56 am Reason: added url to rule sheet
#108
FlyerTalk Evangelist


Join Date: Apr 2001
Location: MEL CHC
Posts: 22,910
I have just noticed the following change on the technical rule sheet (at least I don't recall seeing this wording before), which would seem to settle the issue of using city codes instead of airport codes
(their emphasis)
(their emphasis)
oneworld4u:- What is the meaning of this rule change ??
#109
Suspended
Join Date: Jun 2002
Location: Hong Kong
Programs: None any more
Posts: 11,017
The key question is whether it is possible still to ticket OW tickets using city names rather than specific airports, or has the whole concept of co-terminals just been ditched as well as part of this so-called improvement that is e-ticketing?
#110



Join Date: Jul 2005
Location: Dublin,Ireland and Nice France
Programs: BA Gold
Posts: 2,414
Thanks Oneworld4u-theres quite a few of us that will be looking foward to their comments and more importantly a speedy resolution regarding the apparent malev disappearing flight manifests and consequent non posting of flights or only half posting of miles and program renewal points to other one world carrier program's.
#111
Join Date: Nov 2002
Location: Japan
Programs: NH Diamond, JL JGC Diamond, BA Gold Guest List(Gold for life), CX Diamond
Posts: 1,580
How did they charge airport taxes for co-terminals/cities in old days ?
For example, LHR and LGW have different taxes, NRT and HND have different taxes.
In old days, taxes are collected at airport, so little problem, probably ?
In these days, taxes are collected at ticketing.
A highest tax among co-terminals/cities can be charged ?
Anyway, some tricks are needed to handle this.
I don't have any concrete opinion. Just a thought.
#112
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Join Date: Jun 2002
Location: Hong Kong
Programs: None any more
Posts: 11,017
I think they charge on the basis of the highest of the co-terminals. I'm travelling much, much less these days so it's been a while since I had any sort of ticket using co-terminals, but not so long ago that the taxes were collected at the airport! Last time I did it would have been about 3 years ago when I had part of a DONE4 (issued by CX in Taipei) open-dated as LHR-WAS-NYC-HKG where what I ended up flying was LHR-BWI//IAD-EWR//JFK-HKG. This caused absolutely no problems at all at the time.
But now we have the "progress and convenience" of e-ticketing, which as far as I am concerned, as it is currently implemented, is actually all about the profits and convenience of the airlines and is a major step backwards for the customer.
But now we have the "progress and convenience" of e-ticketing, which as far as I am concerned, as it is currently implemented, is actually all about the profits and convenience of the airlines and is a major step backwards for the customer.
Last edited by christep; Jun 27, 2008 at 12:15 am
#114
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Join Date: Jun 2002
Location: Hong Kong
Programs: None any more
Posts: 11,017
Can't see anything about the rules, but the fares ex-Asia (excl Japan & Indonesia) are going up on 1 July for various OW fares. As notified by CX in HK:
There are also increases of 10+% on ex-LHR economy fares (and 5% on F), and on various other routes (e.g. ex-Thailand up 10% in F&J, 7% in Y) on the same date.
Code:
oneWorld Circle Pacific and Circle Asia and South West Pacific Fare Revise
Please be advised that fare levels of oneworld Circle Pacific Explorer Fare
and oneworld Circle Asia and SWP Explorer Fare will be revised effect
01 July 2008.
1. Fare increase Ex Asia (except Japan/Indonesia)
2. Introduce Circle Pacific fare ex Cambodia/Vietnam
Circle Asia & SWP Fare OW Circle Pacific
Country Fare Basis Revised Fare Fare Basis Revised Fare
Hong Kong AAS17 58940 ACIR29SA 72030
(HKD) AAS13 51040 ACIR26 67600
7.78676 ACIR22 55410
DAS17 41380 DCIR29SA 50440
DAS13 35750 DCIR26 47340
DCIR22 38810
LAS17 21640 LCIR29SA 28870
LAS13 18970 LCIR26 27090
LCIR22 22200
Thank you for your attention.
#115


Join Date: Jan 2005
Location: Sydney, Australia
Programs: QF Gold LTG (ow Saph), HHon Silver, Marriot Gold
Posts: 3,006
http://www.qantas.com.au/agents/dyn/qf/news/200806/0683
provides more on the above - looks like xONEx changes only in Aus, NZ and China/ HK
I think the clarification on "between any two airports" clearly means that surface segments between city airports definitely count
provides more on the above - looks like xONEx changes only in Aus, NZ and China/ HK
Oneworld and Global Fare Changes 27 June 2008
Effective 01 July 2008 changes have been made to the following Oneworld and Global fares product.
Changes
- increases to fares ex Australia / New Zealand / China
- Ekaterinburg (Asian Russia) to be treated as part of Europe-Middle East
Airfares
Oneworld Explorer Fares (AONE*/DONE*/L#ONE*)
Global Explorer Fares (AGLOB*/DGLOB*/L#GLOB*)
Oneworld Circle Trip Explorer Fares (AONEWC*/ DONEWC*/ L#ONEWC*)
--------------------------------------------------------------------------------------------------
Changes
- increases to all fares except ex Australia / South America / Japan / Indonesia
- introduction of fares ex Cambodia and Vietnam
- Paragraph 4.b,B amended to read "for -CIR29SA fares, one Pacific crossing must be to/from Chile/Argentina"
Airfares
Oneworld Circle Pacific Fare (ACIR**/DCIR**/LCIR**)
----------------------------------------------------------------------------------------------------------------
Changes
- increases to all fares except ex Australia / Japan / Indonesia
- clarification that for the purposes of this rule, surface segments are "between any two airports"
Airfares
Oneworld Circle Asia and South West Pacific Fare (AAS13/17/ DAS13/17/ LAS13/17
To avoid the fare increase bookings created prior 01 July 2008 must be ticketed by 11 July 2008.
Effective 01 July 2008 changes have been made to the following Oneworld and Global fares product.
Changes
- increases to fares ex Australia / New Zealand / China
- Ekaterinburg (Asian Russia) to be treated as part of Europe-Middle East
Airfares
Oneworld Explorer Fares (AONE*/DONE*/L#ONE*)
Global Explorer Fares (AGLOB*/DGLOB*/L#GLOB*)
Oneworld Circle Trip Explorer Fares (AONEWC*/ DONEWC*/ L#ONEWC*)
--------------------------------------------------------------------------------------------------
Changes
- increases to all fares except ex Australia / South America / Japan / Indonesia
- introduction of fares ex Cambodia and Vietnam
- Paragraph 4.b,B amended to read "for -CIR29SA fares, one Pacific crossing must be to/from Chile/Argentina"
Airfares
Oneworld Circle Pacific Fare (ACIR**/DCIR**/LCIR**)
----------------------------------------------------------------------------------------------------------------
Changes
- increases to all fares except ex Australia / Japan / Indonesia
- clarification that for the purposes of this rule, surface segments are "between any two airports"
Airfares
Oneworld Circle Asia and South West Pacific Fare (AAS13/17/ DAS13/17/ LAS13/17
To avoid the fare increase bookings created prior 01 July 2008 must be ticketed by 11 July 2008.
#116
FlyerTalk Evangelist




Join Date: Nov 2007
Location: The Hague, NL
Programs: GMLFL, Life 2.0 - Mucci Premiere Classe & des Chevaliers Toulousiens
Posts: 22,914
Price increases and rule changes
Dear OW4U,
I am currently on my first AONE6 ex MRU and in the process of ordering my second to continue travelling directly after this one is finished. I am now on a paper 20 segment ticket and I can see the advantages of an e-ticket, so no problem with the 16 segments.
The announcement of the possibility of booking the xONEx online was great news. Since I am currently working with the very charming, professional and 'willing to go the extra mile' BA representative at MRU I am somewhat hesitant to wait for the online option to be activated.
In order for me to make the decision which option to use I would like to know:
I love the product (prefer the 'continent' approach and the backtracking) and love the airlines. Just think the management of the RTW routes is a little labour intensive.
Last question: it looks like some OneWorld partners a more hesitant to free up A class seats since I will be always waitlisted for the F class segments, but never for the C class segments (the name CX comes to mind...). Is this a known issue when travelling on a BA AONEx ex MRU (or other low cost option)? Issue resolved!
Thanks for the time!
I am currently on my first AONE6 ex MRU and in the process of ordering my second to continue travelling directly after this one is finished. I am now on a paper 20 segment ticket and I can see the advantages of an e-ticket, so no problem with the 16 segments.
The announcement of the possibility of booking the xONEx online was great news. Since I am currently working with the very charming, professional and 'willing to go the extra mile' BA representative at MRU I am somewhat hesitant to wait for the online option to be activated.
In order for me to make the decision which option to use I would like to know:
- Will the online option also include a $300,- ticket issue fee?
- Will the prices for tickets go up to compensate for the loss of agent fees?
- Will OneWorld announce expected price / rule changes to their RTW products in advance?
I love the product (prefer the 'continent' approach and the backtracking) and love the airlines. Just think the management of the RTW routes is a little labour intensive.
Last question: it looks like some OneWorld partners a more hesitant to free up A class seats since I will be always waitlisted for the F class segments, but never for the C class segments (the name CX comes to mind...). Is this a known issue when travelling on a BA AONEx ex MRU (or other low cost option)? Issue resolved!
Thanks for the time!
Last edited by henkybaby; Jul 3, 2008 at 1:15 am
#117

Join Date: Jan 2008
Programs: QFF WP
Posts: 379
Dear OW4U,
As I have talked about in another post, I have run into a brick wall trying to book a DGLOB34 that includes the routing HNL-NAN-BNE. These are QF/FJ codeshares, QF3840 and QF398.
However, the Global Explorer webpage suggests that I should be able to use these as they are operated by Air Pacific (not part of OW, but specifically mentioned as usable in a OWGE).
Can you please clarify whether this is a misunderstanding on AA's end, or a valid rule that needs to be updated on the webpage.
As I have talked about in another post, I have run into a brick wall trying to book a DGLOB34 that includes the routing HNL-NAN-BNE. These are QF/FJ codeshares, QF3840 and QF398.
However, the Global Explorer webpage suggests that I should be able to use these as they are operated by Air Pacific (not part of OW, but specifically mentioned as usable in a OWGE).
Can you please clarify whether this is a misunderstanding on AA's end, or a valid rule that needs to be updated on the webpage.
#118
FlyerTalk Evangelist




Join Date: Nov 2004
Location: Melbourne
Programs: ►QFWP/LTG►VA WP►HyattDisc.►HiltonGold►ALL Plat.
Posts: 22,326
Originally Posted by oneworld4u
... Can you imagine the complexity in supporting the sale of a product not based on these global industry-wide standards? Can you imagine the number of FT blogs that would flow as a result of sales agents around the world being unfamiliar with the additional idiosyncrasies of such a fare? How many of the participants of this forum for experts and enthusiasts, let alone the standard small town travel agent, have heard of such a thing as linked PNRs, quite apart from understanding how they may work?
So, sorry Viajero, Hugh and others, but linked PNRs is not regarded as a practical procedure for this product at this time. ...
So, sorry Viajero, Hugh and others, but linked PNRs is not regarded as a practical procedure for this product at this time. ...
#119
FlyerTalk Evangelist




Join Date: Nov 2007
Location: The Hague, NL
Programs: GMLFL, Life 2.0 - Mucci Premiere Classe & des Chevaliers Toulousiens
Posts: 22,914
OW4U,
Two additional questions:
My lovely BA rep in MRU says she cannot issue an e-ticket with sectors open. This is surely wrong. She cannot issue a ticket with all sectors open, at least one needs to be confirmed, but that is the only restriction, right?
Any idear when the online tool goes live? Is this a matter of weeks or months? No definite answer needed, an indication will do...
Thanks!
Henk
Two additional questions:
My lovely BA rep in MRU says she cannot issue an e-ticket with sectors open. This is surely wrong. She cannot issue a ticket with all sectors open, at least one needs to be confirmed, but that is the only restriction, right?
Any idear when the online tool goes live? Is this a matter of weeks or months? No definite answer needed, an indication will do...

Thanks!
Henk
#120




Join Date: Apr 2006
Location: Dublin, Ireland
Programs: A3*G, EI Silver, BA Bronze, SK Gold, Mucci
Posts: 2,739
I asked her to combine them as I was connecting and they did. The QF PNR now lists all the RJ flights as well (missing things like seating requests).
She apparently had to get both the RJ and the QF people on the phone and conference them, so they could each do what they had to do in their own system, as opposed to doing it herself.
Of course, I then called MA to connect my other two sectors to RJ, but they had a lot of trouble working out what the hell I was after

